4.0
Very Good 396 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Sheraton Wilmington South Hotel in New Castle, you’ll be in the suburbs and close to Banning Park and Christiana Mall. This 4-star hotel is within the vicinity of Christiana Care Health System and Wilmington and Western Railroad.

Rooms

Make yourself at home in one of the 192 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Don’t miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Castle? This hotel has 9000 square feet (836 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Sheraton Wilmington South Hotel
365 Airport Rd
New Castle, DE 19720 United States

Reviews

4.0 Very Good 396 Reviews
Mordern hotel
Reviewed 10 hours ago

Very nice and mordern hotel. Rooms are big and mordern even bathroom is huge . Staff is helpful and polite . Parking is free lobby is big nice place to sit . Pool is good . Two and a half hour from New York City . Price is very reasonable and no tax . Highly recommend

Seems like the place where people living nearby go to use the pool and let the kids run free
Reviewed 2 days ago

Booked through hotwire and thought it was a great price. Unfortunately the room we got was rundown and needed to be remodeled. The wall paper was coming off the wall in the bedroom and the bath. The bathtub had a very slow drain. Children were yelling and running around half the night. Definitely not class of room I had expected and will not only keep me from staying at a Sheraton but also from using hotwire. Not a place to stay on vacation or for business.

Nice hotel, just beware of lounge overcharge
Reviewed 2 days ago

Hotel is clean and relatively new. Nice design and layout.

Room was spacious, and the view *might* be nice -- either a view of 95 (boo) or a view of the swamp (interesting!). We had a nice suite with a tub.

As gold members, we had access to the lounge, which had a nice set of appetizers for the evening that sufficed as a meal, given that we weren't particularly hungry.

Front desk was very nice, and accommodating. They seemed very busy.

I really wanted to give three stars only for a bad post-stay experience, but decided that would not have been fair to an otherwise good experience, so four stars. That experience:

I had a drink at the bar for a $13 charge, and I added a $4 tip== total $17. However, I was billed $21. I don't generally notice these discrepancies, but I did have somewhat awkward experience with the bartender that night, so I happened to remember how much I tipped and the total charge.

As soon as I received my folio via email, I contacted the hotel and questioned why I was overcharged at the lounge. They said they couldn't find the receipt and would get back to me, which they didn't. Next day, I called again. Same result. Next day, I called again, and later I received an email indicating my folio was being credited back the $21, without explanation. I was more interested in accountability for why the overcharge than getting a refund, but I couldn't speak to anybody about it; I feel this was a breach of trust, and wonder if this has happened to other guests. I've given up trying to find the right person to speak to, so instead, I'm writing this review.

Old, uninspired
Reviewed 1 week ago

An old, lackluster Sheraton is still better than a lot of mid-range hotels out there, but this was still a disappointment.
Our room was smoky, and so we were moved to a room with cracked lampshades and a cracked ceiling. It didn’t inspire excitement for the Sheraton brand.The whole hotel needs to be updated. I bet it was pretty sweet in the 90s.

Surprisingly nice hotel right on I-95
Reviewed 2 weeks ago

My wife and I booked this hotel as a getaway for a couple of days. The room I booked was listed as a King suite with a Jacuzzi tub. When we entered the hotel we were impressed by the large and spacious atrium lobby area, with many private places to sit. They had a really nice outdoor patio as well, and a nice olympic size inddor pool..When I opened the door to our suite, which cost me only $160/for the first night, total with all taxes, I was pleasantly surprised how large the main living room was, probably 25' x 15' or so. The was an elegant kitchenette with a marble counter, sink, fridge and microwave, and a large couch and lounge chair, work desk and large flat screen tv. Through double french doors was a separate bedroom which was elegant with very comfortable beds. The bathroom was awesome! Very large, with a large Jacuzzi tub and a separate shower stall, including a large vanity and "room to move around". The only downside was that we had to move rooms a few times because the air conditioning wasnt working well (which is very important to me), and the hotel is slightly dated,but frankly I like the style alot and it looks classy, so not dated in a way that is a turnoff..The front desk staff , including the manager, was really amazing. They sent a maintenance guy up and he was extremely nice and pleasant. But the a/c prob wasnt a quick fix so they got us a suite which worked and even gave me a discount on the second night as a courtesy. As a matter of fact, this was probably the best service ive had at a hotel in a long time! Would definitely stay there again and highly recommended!