Sheraton Wilmington South Hotel
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Sheraton Wilmington South Hotel in New Castle, you’ll be in the suburbs and close to Banning Park and Christiana Mall. This 4-star hotel is within the vicinity of Christiana Care Health System and Wilmington and Western Railroad.
Make yourself at home in one of the 192 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Don’t miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Castle? This hotel has 9000 square feet (836 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
Had a 2 night stay at the property since i was working in Wilmington and was definitely not impressed. The hotel is located about 15 minutes from town due to traffic and poor road design. Luckily parking is free, but a bit of a walk from parking lot into the hotel (and the parking situation is pretty haphazard)
The check in process at 1AM was not that great... the agent got me my key quickly but claimed he couldn't change the credit card on my reservation. After 5 min of back and forth with the agent, he switched computers and changed my credit card in 2 min. Definitely not what I'm looking for at 1AM.
Got a small suite, nicely sized but old! Couldn't find a power outlet to save my life. The A/C vent is only in the bedroom, so it doesn't make it into the second room. At least the bed was comfortable so hot an ok night's sleep. Oh, and don't expect much of a view.
Didn't use any of the other facilities e.g. gym or lounge, but at least the wifi worked well.
Front desk staff are excellent, and it has a nicely equipped exercise room. The hotel is having exterior renovations done. Interior renovations are needed - hallway and room carpets are worn and have tears, paint needs touching up.
The carpeting had a tear in it, was dirty, and did not look like it had been vacuumed. The bathroom was dirty and reeked. No ventilation or AC in the bathroom. The make up mirror is placed at a level for someone who is about 4 feet tall. The toilet backed up. The front desk people were not very friendly. It was very noisy at times from people vocalizing in the atrium area. Stayed two nights and each night we needed to have someone come to deal with an issue. Had to wait a long time the first night. Not a pleasant experience.