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Palacio Nazarenas, A Belmond Hotel, Cusco

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Traveler (934)
360
Panoramas (13)
Room & Suite (616)
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About

#8 of 257 hotels in Cusco
Location
5.0
Cleanliness
5.0
Service
4.9
Value
4.7
2023 Travelers' Choice Best of the Best
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Property amenities
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Taxi service
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Neck massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
5.0
5.0 of 5 bubbles1,100 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Cusco, Palacio Nazarenas, a Belmond Hotel, stands out for its immaculate cleanliness and luxurious rooms that offer a peaceful retreat according to guests. The hotel's discreet elegance and serene atmosphere are frequently highlighted, along with its world-class service that ensures a memorable stay. Its prime location allows easy access to local attractions, with many praising the attentive staff and exceptional amenities that contribute to the hotel's excellent value.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Exceptional
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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1,100Review14Q+A100Room tips
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Paul K wrote a review Feb 2024
43 contributions8 helpful votes
We had a terrific experience with the most exceptional service and care from the staff. Our massages in the Spa were as good as we have ever had. The breakfast food and service are great. Dinner was good but a pricey given other alternatives.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 2 weeks ago
Dear Paul K Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gachupc wrote a review Feb 2024
Plymouth, Michigan1 contribution
If you can afford it, it is worth staying at the Palacio Nazarenas. Everything from the staff, to the room, and the hotel facilities was an amazing experience. The food is delicious, esp the breakfast. The staff will spoil you reading every wish from your eyes. Definitely worth the money.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 2 weeks ago
Dear gachupc Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tomwettig wrote a review Jan 2024
Springfield, Ohio1 contribution
Outstanding facility and staff. Clearly the very best of anywhere we have ever stayed. Every aspect of our 3 night stay exceeded our expectations. An extremely welcoming staff set the stage for a delightful and relaxing visit. Every request was met with an immediate positive response. Your management and support staff are to be commended for exceeding customer expectations. Again, thank you for making our Cusco experience the most memorable of our years of travel.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Feb 8, 2024
Dear tomwettig It fills me with great joy to know that we were able to exceed your expectations in our beautiful hotel. Our staff was more than pleased to have you with us and even more so that we are creators of happiness. I really appreciate that you have taken the time to write this beautiful review, we hope to have you once again in the very near future or that you can visit us in any of our properties around the world. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DayTrip50435391493 wrote a review Jan 2024
1 contribution
All of the Belmond properties in which I have stayed, are intently focused on customer satisfaction, and this one is no different. This property was a 17th century convent with a beautiful chapel with all of the original paintings. Beautiful rooms, great food. Just a few blocks from the main plaza. Beautiful area of colonial Cusco.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Feb 8, 2024
Dear Day Trip50435391493 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, it was a real pleasure that you stayed with us, that our service and our details in the suite were up to your expectations. Thank you for choosing Palacio Nazarenas to feel the history of our enigmatic city. We look forward to continuing to be your favorite in our collection of iconic Belmond properties and look forward to seeing you again in the near future. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Justin F wrote a review Jan 2024
1 contribution
Beautiful, calm hotel with lovely staff and great food. Would stay anytime. After several days on the Inca trail we needed a rest, more than we knew, and this hotel was the perfect place. Beds are very comfortable and the spa is a must visit.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Feb 8, 2024
Dear Justin F I really appreciate you taking the time to complete our satisfaction survey regarding your latest experience on our beautiful hotel. I am very proud of the team on board that every day is committed to creating magical experiences for each and every one of our guest. We hope to have you back again in the very near. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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julia u wrote a review Dec 2023
5 contributions
House keeping was the best we ever experienced anywhere. Hot water bottles dressed as lamas were beyond imaginative thoughtful and cozy especially for our 9 year old boy. The fruit basket waters and oxygen just awesome Food and bev service outstanding Concierge Omar was excellent Thank you!!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Feb 8, 2024
Dear 415juliau Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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diazbros805 wrote a review Dec 2023
Santa Barbara, California1 contribution
Christmas at the hotel was one of the most memorable trips I’ll ever remember.. the best hotel with the best staff… and the restaurant is amazing!!! I will be back and will recommend my friends and family to stay here.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Dec 28, 2023
Dear diazbros805 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amelia r wrote a review Dec 2023
Boca Raton, Florida18 contributions19 helpful votes
This hotel is perfection in every way, I would give it 6 stars if i could.. The service is unapparelled. Nothing is too much for the staff, it is truly mind-blowing! The room is gorgeous with beautiful, well-curated amenities. The hotel grounds are absolutely gorgeous. The location is also perfect, located in a small square with plenty of shops and restaurants close-by and also a 5 minute walk to the main square. This hotel is a must stay in Cusco!
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Dec 18, 2023
Dear amelia r Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Warm Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mdvLondon wrote a review Nov 2023
London, United Kingdom171 contributions149 helpful votes
6 star hotel - one of the best I will forever have happy memories of my five nights spent here. This is without a doubt the most luxurious hotel in Cusco ( if not Peru) . I loved my time here. The hotel is set in an old convent on a small quiet square right in the center of town but tucked away from the bustle. It just oozes discreetness and class from the moment you enter. The hotel has a beautiful chapel and each room and the lobby is adorned with lovely pottery. The restaurant is wonderful and the pool is sublime. I was so busy in Cusco I didn’t go to the spa but a quick peak it looked heavenly. Elvis ( his real name) the bar tender deserves a special mention as each night he experimented making one mocktail for me - each one was delicious and he went out of his way to source ingredients. Edgar too who is one of the Butlers was charming and had a kind lovely manner - i feel bad as there was a beautiful lady on reception too who was always so friendly and I have forgotten her name. It seems unfair to single these people out as all the staff at the hotel were outstanding and as others have said seem genuinely interested in their guests and making sure you enjoy your stay. I was in two minds whether to book here or the monestario ( both Belmond) which is next door. I visited the monestario for lunch and had a lovely couple of hours there ( the chapel is incredible and the bar a little more busy so more vibey) both are amazing choices but Nazarenas is more quiet and discreet and for me ( being vegetarian) the food was better. ( but it is more expensive). One huge advantage of this hotel too is that the rooms are oxygenated so it helps with acclimatisation. You absolutely can’t go wrong staying here. All the staff will be forever etched on my memory. They all deserve accolades for their hospitality. I will always remember my time here.
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Nov 23, 2023
Dear mdvLondon Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property, we are glad to know that the service provided by our team was up to your expectations, especially the service provided by Edgar, Elvis & Beliza. Thank you again for choose Palacio Nazarenas for your stay. We'd love to have you visit us again, or any other Belmond property in the near future. Best Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2TropicsTravelers wrote a review Nov 2023
Orlando, Florida42 contributions12 helpful votes
There are many beautiful places to stay in Cusco, but this is truly luxurious and unique. Set in a historic building, the layout and organization of the hotel is spectacular. There are multiple courtyards to explore, wonderful public spaces to absorb the history and splendor, and an amazing staff with warm, Peruvian hospitality happy to serve you. There are beautiful scenes to take in at every turn, and the guest rooms are grand and inviting. We stayed here for two nights, so were able to spend leisure time enjoying the property. We also had dinner at the restaurant, which was outstanding.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mauricio Valencia, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Nov 23, 2023
Dear 2TropicsTravelers Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, it was a real pleasure that you stayed with us, that our service and our details in the suite were up to your expectations. Thank you for choosing Palacio Nazarenas to feel the history of our enigmatic city. We look forward to continuing to be your favorite in our collection of iconic Belmond properties and look forward to seeing you again in the near future. Warm Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$685 - $814 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PALACIO NAZARENAS, A BELMOND HOTEL, CUSCO - Updated 2024 Prices & Reviews (Peru)

Frequently Asked Questions about Palacio Nazarenas, A Belmond Hotel, Cusco
Which popular attractions are close to Palacio Nazarenas, A Belmond Hotel, Cusco?
Nearby attractions include Centro Historico De Cusco (0.2 miles), La Chupiteria The Shot Bar (0.2 miles), and Ekekos - Arte & Colores (0.2 miles).
What are some of the property amenities at Palacio Nazarenas, A Belmond Hotel, Cusco?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palacio Nazarenas, A Belmond Hotel, Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palacio Nazarenas, A Belmond Hotel, Cusco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Palacio Nazarenas, A Belmond Hotel, Cusco?
Conveniently located restaurants include Kusykay Peruvian Craft Food, Ofrenda Peruvian Healthy Food, and El Jardin - Healthy Food And Coffee.
Are there opportunities to exercise at Palacio Nazarenas, A Belmond Hotel, Cusco?
Yes, guests have access to a pool, locker rooms available in the fitness center, and yoga classes during their stay.
Does Palacio Nazarenas, A Belmond Hotel, Cusco have airport transportation?
Yes, Palacio Nazarenas, A Belmond Hotel, Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palacio Nazarenas, A Belmond Hotel, Cusco located near the city center?
Yes, it is 0.7 miles away from the center of Cusco.
Are any cleaning services offered at Palacio Nazarenas, A Belmond Hotel, Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Palacio Nazarenas, A Belmond Hotel, Cusco offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Palacio Nazarenas, A Belmond Hotel, Cusco?
The staff speaks multiple languages, including English and Spanish.