Palacio del Inka, A Luxury Collection Hotel, Cusco
What We Love
- Fresh flowers in the bathrooms
- The colored lights and music that are part of the uniquely relaxing spa experience
- The free oxygen treatments, which help alleviate the headaches that can come with the high altitude
What To Know
- There’s no air conditioning
- Guests can take a pisco sour class at the bar every night—something to impress your friends with at home
- Free WiFi
- Free WiFi
Built inside an enormous, 500-year-old colonial mansion, the Palacio is now one of the city’s destination hotels—and a perfect reprieve after your journey to Machu Picchu. When you come back to Cusco, footsore and tired, you’ll relish the Luxury Collection beds, extensive spa (with heated lounge chairs and a hydrotherapy pool), and cushy red-leather armchairs in the dimly lit Rumi Bar, where bartenders prepare refreshing pisco sours. The hotel’s got atmosphere in spades, from preserved colonial details like stone arches and courtyards to the dark red carpets, artfully stained wood, and collection of ceramics and paintings. The Inti Raymi restaurant leans heavily on Andean ingredients (you’ll be feted with some of the hundreds of different Peruvian potatoes and can try guinea pig if that’s your thing) while the outdoor tables invite guests to linger over the extensive buffet breakfast when the sun is shining. The restaurant opens at 4:30 a.m.—a nice bonus for those looking to get an early start on their trek to Machu Picchu.
In the Area
If you’re in Cusco, you’re interested in Incan history, and the hotel is just across the street from Koricancha, the Incan temple to the sun. It’s worth checking out, even if, since most people visit Cusco on the way to or from Machu Picchu, you might have had your fill of ruins. The Plaza de Armas, Cusco’s main square, is a five-minute walk and the Sacred Garden, a lush green space, is even closer. For gifts and souvenirs, stop by the Center for Traditional Textiles, which supports indigenous weavers and sells stunning fabrics. The Iglesia de Santo Domingo, beautifully lit by candles in the evening, is right next door to the hotel and dates back to 1534.
How to Get There
Palacio del Inka was a wonderful hotel in the heart of Cuzco with easy walking to the Plaza de Armas, shops and restaurants. Their breakfast buffet was very good. Cristian, a member of the friendly staff was especially courteous and helpful. He gave me a lot of insightful advice about what to see and where to go while in Cuzco.
I cannot thank Badir Vega enough for his hospitality, helpfulness, friendliness, concern and professionalism. If I was a competing hotel chain I would immediately move him to either Concierge at the best hotel in my company or move him to manager.
He helped me with so many things and did not complain but rather continued to help me including walking with me to the pharmacy to help with the language. I have never asked for as much assistance as I did at this hotel and Badir responded 100% of the time with the answers that helped us enjoy our stay. He went through my documents for Machu Picchu and found that I did not print the park ticket but I printed the payment receipt for 1 day. He fixed that and also helped us know where to go to maximize our time. He arranged a private driver for us for some other venues. We discussed my restaurant list and his recommended list.
He helped us with a flight question. He helped me with a credit card replacement. Multiple items changed/went wrong with airlines and credit cards. No matter what went wrong, Badir was there to help me. I was frustrated with other companies and he helped me get everything in order. The other company errors not related to Palacio del Inka were a comedy of errors that I look forward to laughing about in the future, Badir helped me through each crazy event.
I cannot recommend a better hotel and cannot recommend a better concierge. I truly hope that I am not so needy on my next vacation, this was the worst (things that went wrong outside of the hotel) and the best (things fixed by Badir Vega) vacation. I would have been impatient with my various needs, Badir is "The Fixer".
Get the suite!
Amazing hotel, with lovely helpful staff, we had a brilliant time here and the location is fabulous. Don’t think we’ve stayed in a 5 star hotel before and this one exceeded our expectations and made us feel so welcome.
Warm welcome upon arrival and great staff. I was looking for a supermarket to buy Peruvian Candy and one of the staff members first checked personally if the store was open and once open, he accompanied me to the supermarket and showed what is their favorite candy. All guestrooms are spacious, with comfortable beds and showing colonial art. None of the rooms are the same. Some rooms have a system of oxygenation to ease the effects of altitude. All bathrooms offer 220 and 110 Voltage sockets. Very helpful. I love the courtyards where local women sell handmade products. Compared to the USA and other cities in the world their room rates are a good deal.
Was so surprised to see the inside of the hotel as the outside was rather plain! The hotel has beautiful interiors with a nice old buildings that has 2 indoor courtyards. The food in their breakfast buffet was the best we had in Peru! Their croissants were as good as those I’ve had in Paris! Their service was exceptional too! Would have loved to stay here forever!