5.0
Excellent 3311 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily breakfast is included in the Jetsetter rate
  • The hotel is an inspired combination of contemporary comforts and ancient architecture (impressive Inca stonework and a stunning colonial courtyard)
  • Centrally located, just a few short blocks from Cusco’s main square
  • Sumptuous marble bathrooms have both tubs and powerful rain showers
  • Sipping a pisco sour in Qespi Bar
  • The enormous spa has a heated indoor pool and offers a range of Inca-inspired treatments such as the Purification Sacrifice, which includes a warm chocolate wrap

What To Know

  • Extra in-room oxygen (available for a fee) will help combat altitude sickness
  • Children are welcome, but the hotel is better suited to couples
  • Members will be charged a 18% IVA tax by the property upon check-in that is exempt to foreigners of Peru. To avoid this fee, be sure to provide documentation at the time of check-in
  • A 10 percent resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Adult-only Bar Dining Drink Eat Luxury Romantic Scenic views restaurant function hall Lobby

Overview

Transformed 16th-century convent in the heart of Cusco, with a Peruvian restaurant, pisco bar and pampering spa

The Look

From the enormous 16th-century doorway to the opulent lobby, the hotel’s artful blend of old and new makes a bold first impression. After a painstaking six-year renovation, interiors reflect the 16th-century convent’s multilayered history, with impressive Inca stonework, a stunning colonial courtyard (the largest in Cusco) and a restored church wall in the modern Peruvian restaurant.

Bed and Bath

The 146 spacious rooms and seven suites mix contemporary comforts with tradition. Beds have luxe linens topped with handwoven throws, and 42-inch LCD TVs sit harmoniously alongside Spanish colonial–style artwork and dark wood furniture. Some rooms even have their original Incan stone walls. The sumptuous marble bathrooms have both tubs and powerful rain showers and are stocked with sweet-scented Aromatherapy Associates lotions and potions.

Beyond

Peru is one of the world’s culinary hot spots, and the Pirqa restaurant serves up a contemporary take on local cuisine, with ancient architecture as a backdrop. Or try a more traditional approach to local fare, sitting around the open fire of the cozy and informal Nina Soncco Lounge before indulging in a pisco sour, Peru’s signature cocktail, in the Qespi Bar. After a hard day’s sightseeing, wind down at the 3,000-square-foot spa, with its sauna, steam room, Jacuzzi and heated relaxation pool. Or try one of the treatments inspired by such Incan rituals as the Purification Sacrifice, which includes a warm chocolate wrap.

In the Area

Cusco’s ancient alleyways and cobbled streets were made for exploring on foot. Don’t miss the Plaza de Armas and its 16th-century cathedral, the Qorikancha (Temple of the Sun), and the artists of the San Blas neighborhood. The extraordinary Incan ruins of Sacsayhuamán and the market town of Pisac are also within easy reach. Shop for stylish alpaca scarves and knitwear at Kuna and Sol Alpaca and silver jewelry at Ilaria. Feast on Novo Andino cuisine at Limo, which overlooks the main square, and sample inventive cocktails at the Museo del Pisco bar.

How to Get There

JW Marriott El Convento Cusco
Esquina De La Calle Ruinas 432
Cusco, Peru

Reviews

5.0 Excellent 3311 Reviews
awesome historic hotel
Reviewed 3 hours ago

this is a standout hotel with history, quality and an amazing staff. jesus Presa was a wonderful guide on our hotel tour and he was super friendly and helpful during our stay. the food was outstanding, our rooms were excellent and the entire experience was unbeatable. we would highly recommend this fine hotel.

Absolutely Perfect
Reviewed 4 hours ago

I’ll try to keep this short:

Property: Stunning, immaculate and great location. We booked a Sacred valley trip with tour group- and it was great. I would highly recommend using them. We had to switch days last minute because my husband had a work thing and they moved us to the next day without hesitation.

Room: We used points, so no upgrade- but it really wasn’t needed. Room was comfortable, excellent mattress and big king size pillows. Extra O2 pumped in makes acclimating SO much easier. The gentleman who cleaned our room the first day did an amazing job. He took time when he cleaned, organized and folded sweaters we had on a chair, he cleaned our room the way I would for my guests or family.

Staff: Very friendly, helpful and if you ask for something- very quick to provide. I was definitely feeling the altitude and they have paramedics on site who will provide you oxygen at anytime.

Spa: There is a $30 resort fee. It’s completely worth it. The spa is included in the fee and I highly suggest you take advantage of it. Staff is friendly, and again provide you anything you need. I would like to acknowledge Carmela for her excellent management. The steam room was a must for us. The climate here is very dry and we are from the hot humid east coast, a daily dose helped our sinus and skin.
I opted to get a Mani/ Pedi (traditional) one evening (they will work around your schedule Early morning or late night). The price was very reasonable 140/S for both. If you go- I highly recommend Lisbeth and Luz. My fingers and toes have never looked so good. And the massage… to die for. They checked to make sure I was happy with every step, length, cuticle push v. cut, number of coats of polish, etc. Both ladies were wonderful hostesses as well. We talked recipes, food, culture… I have a feeling they would have been able to chat about anything- or nothing, if that is what I wanted.

This was a short 3 day visit, but we will absolutely return- and we will be staying here again.

Perfect location with beautiful entrance and courtyard
Reviewed 15 hours ago

We stayed here for one night after our trip to Machu Picchu.

Pros:
- Hotel staff speaks English well.
- Free coca tea at the reception.
- Perfect location surrounded by famous tourist spots, popular restaurants and souvenir shops.
- The entire hotel, especially the entrance and courtyard were absolutely beautiful.
- Buffet breakfast had a wide selection and all food looked delicious (we had no time to enjoy breakfast due to our early morning flight).
- There was a 20-minute free tour around 6:30pm inside the hotel to trace back history of Cusco city and the hotel. Our guide Jesus Presa (hotel staff) dressed up like a wizard from Harry Potter and showed us around inside the hotel. He was very knowledgeable and we fully enjoyed the tour.
- We stayed in an Oxygen room. Since we have became adjusted to a change in altitude by the time we arrived in the hotel after exploring Machu Picchu, we could not determine if it was really effective but it would have been absolutely interesting if we came directly from a low altitude.

Cons:
- No free WiFi unless you are a Marriott member. Since I did not have the membership, I paid daily rate but the connection was very poor and often got disconnected.

I would love to come back here again if I get a chance to revisit this area to have more time to relax in the hotel and enjoy buffet breakfast.

Extraordinary
Reviewed 2 days ago

Great hotel and outstanding service from the very beginning. The staff at the front desk are very friendly as well as all the employees. They are very focus to help you, solve your problems and make your stay unforgettable.
The rooms are ample with a good bathroom although the shower is a little beat small. The pillows are soft and very good.
Breakfast is absolutely generous and focus to satisfy to everyone.
The different ambience of the hotel invite you to relax and spend good time.

One of the best hotel experiences!
Reviewed 2 days ago

My Husband and I just stayed here for our honeymoon and couldn’t have been more pleased. The hotel itself is beautiful! It holds its historic charm while still feeling modern with its bar and restaurant. The service was top notch. Every staff member greeted us by name and was very friendly and attentive. We visited many restaurants during our week stay and Quespi (the resturnst at the hotel) was in our top two, far surpassing the Belmond. We visited the spa twice and were very satisfied with our services both times. The hot stone and deep tissue massage are a must after a week of adventure.

We would highly recommend his hotel to anyone traveling to Cusco!