4.5
Very Good 7173 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily breakfast is included in the Jetsetter rate
  • The hotel is an inspired combination of contemporary comforts and ancient architecture (impressive Inca stonework and a stunning colonial courtyard)
  • Centrally located, just a few short blocks from Cusco’s main square
  • Sumptuous marble bathrooms have both tubs and powerful rain showers
  • Sipping a pisco sour in Qespi Bar
  • The enormous spa has a heated indoor pool and offers a range of Inca-inspired treatments such as the Purification Sacrifice, which includes a warm chocolate wrap

What To Know

  • Extra in-room oxygen (available for a fee) will help combat altitude sickness
  • Children are welcome, but the hotel is better suited to couples
  • Members will be charged a 18% IVA tax by the property upon check-in that is exempt to foreigners of Peru. To avoid this fee, be sure to provide documentation at the time of check-in
  • A 10 percent resort fee per night will be collected at the Jetsetter checkout

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Adult-only Bar Dining Drink Eat Luxury Romantic Scenic views restaurant function hall Lobby

Overview

Transformed 16th-century convent in the heart of Cusco, with a Peruvian restaurant, pisco bar and pampering spa

The Look

From the enormous 16th-century doorway to the opulent lobby, the hotel’s artful blend of old and new makes a bold first impression. After a painstaking six-year renovation, interiors reflect the 16th-century convent’s multilayered history, with impressive Inca stonework, a stunning colonial courtyard (the largest in Cusco) and a restored church wall in the modern Peruvian restaurant.

Bed and Bath

The 146 spacious rooms and seven suites mix contemporary comforts with tradition. Beds have luxe linens topped with handwoven throws, and 42-inch LCD TVs sit harmoniously alongside Spanish colonial–style artwork and dark wood furniture. Some rooms even have their original Incan stone walls. The sumptuous marble bathrooms have both tubs and powerful rain showers and are stocked with sweet-scented Aromatherapy Associates lotions and potions.

Beyond

Peru is one of the world’s culinary hot spots, and the Pirqa restaurant serves up a contemporary take on local cuisine, with ancient architecture as a backdrop. Or try a more traditional approach to local fare, sitting around the open fire of the cozy and informal Nina Soncco Lounge before indulging in a pisco sour, Peru’s signature cocktail, in the Qespi Bar. After a hard day’s sightseeing, wind down at the 3,000-square-foot spa, with its sauna, steam room, Jacuzzi and heated relaxation pool. Or try one of the treatments inspired by such Incan rituals as the Purification Sacrifice, which includes a warm chocolate wrap.

In the Area

Cusco’s ancient alleyways and cobbled streets were made for exploring on foot. Don’t miss the Plaza de Armas and its 16th-century cathedral, the Qorikancha (Temple of the Sun), and the artists of the San Blas neighborhood. The extraordinary Incan ruins of Sacsayhuamán and the market town of Pisac are also within easy reach. Shop for stylish alpaca scarves and knitwear at Kuna and Sol Alpaca and silver jewelry at Ilaria. Feast on Novo Andino cuisine at Limo, which overlooks the main square, and sample inventive cocktails at the Museo del Pisco bar.

How to Get There

JW Marriott El Convento Cusco
Esquina De La Calle Ruinas 432
Cusco, Peru

Reviews

Amazing staff
kuzjared

What a creat find !!!!!
This hotel got an excellent Service at the minium detail.
Thanks to jesus who gracioulsy guided the tour . Julio, Solange they we're all very professional
I Will highly recommend to everyone

Pricey but our best hotel stay during our 3 weeks in Peru
DAnthonyinmontreal

We booked a three week tour ourselves to visit parts of Peru. Out of the 15 hotels in various cities in Peru the Marriot in CuZco was the nicest and most comfortable. The bed and pillows reminded me of home, breakfast was great, the staff friendly and efficient and the spa and pool were a welcome change after touring the Colca Canyon and hiking to Machu Picchu. Highlight was Panchita the 8 months old alpaca you can pet in the courtyard. Great location only minutes walk from the main square, shops and restaurants. We are heading to Paracas to the Marriot resort and am looking forward to a few days at the beach.

The only 2 critiques I can give is we booked the Inca suite with king size bed and were on level -2 and had a view of a stone wall. (We were told the wall was inca...)
I prepaid when I booked and when I checked out they added a $48USD small print tourist tax :(
Out of 15 internet bookings they were the only hotel to have done this.

Beautiful property, great location, wonderful staff
avilazepp

We stayed here back in July 2019 and unfortunately I have been meaning to write a review but I am just now getting around to it. We stayed 4 nights.

Our check-in was off to a rocky start and there was some miscommunication about availability of rooms, but Landy Gomez at the front desk really delivered fantastic customer service and made everything right. She was so sincere and really went over and beyond to make sure we felt comfortable during our stay and didn't feel "wronged" by the miscommunication. She even delivered a beautiful chocolate display, handwritten note, and a bottle of wine to our room to make up for the miscommunication. Honestly JW Marriott Convento Cusco is blessed to have an employee like Landy - she really made our stay!

Additionally, a special mention to Margot at the spa. She was so kind, professional, and genuine - I had a wonderful experience getting a facial and massage with her. She was so great!! She also booked my husband and I for our appointments and patiently answered all our questions about spa services.

Another thing - so incredibly touched by how the housekeeper attending to our room, Martha Jimenez attended to us. After hiking Rainbow Mountain, our hiking boots were caked with clay. I did my best to wash them off in the tub and had them propped up to dry in the tub. My husband and I went to dinner, and when we came back, Martha had left a beautiful handwritten note explaining she took our shoes to be complimentary cleaned and they would be delivered in a few hours. How nice is that?!?!? The shoes came back brand new. We thought that was so considerate and so attentive. THank you so much, Martha Jimenez for going above and beyond.

WE really enjoyed our stay here - check out all the activities, classes, etc offered through the hotel that you are free (a resort fee is booked into every reservation) - so many great things you should take advantage of! They gave us a calendar of events when we checked in so we could plan accordingly, but I'm sure they could assist and give you an idea of the calendar if you wanted to plan in advance.