5.0
Excellent 774 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location in Cusco’s historic heart, just two blocks from the Plaza de Armas
  • A daily breakfast of fresh bread and pastries, homemade preserves, eggs to order and more
  • The city’s first outdoor heated swimming pool
  • Free WiFi and use of iPads loaded with city guides

What To Know

  • Cusco is 11,000 feet above sea level, but the oxygenated suites reduce the risk of altitude sickness
  • Members will be charged a 18% IVA tax by the property upon check-in that is exempt to foreigners of Peru. To avoid this fee, be sure to provide documentation at the time of check-in
  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • A mandatory $360 New Year's Eve Gala Dinner charge per person for those staying on December 31 will be collected on property

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Kids Club
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Luxury Suite property house cottage hardwood home Villa living room

Overview

Sixteenth-century convent turned mansion, with a pool and locavore restaurant in the heart of historic Cusco

The Look

From the impressive Incan stone doorway and colonial-era wooden santos to the exquisite frescoes and a centuries-old fountain, Belmond Palacio Nazarenas puts its mezmerizing history (and some of the 80,000 artifacts discovered during the restoration) on full display. The pretty central courtyard has whitewashed adobe walls and hand-carved wooden balconies, and there’s a sun-drenched swimming pool and patio for unwinding after exploring Cusco.

Bed and Bath

Unlike those in many colonial-era buildings, the suites here are bright and airy, with lofty ceilings, four-poster beds and wooden floors adorned with thick Persian carpets. Some suites have their own Incan stone walls, uncovered during the restoration; the more contemporary comforts include in-room bars, espresso machines and Bose sound systems. The enormous bathrooms have underfloor heating, acres of Peruvian marble and deep tubs.

Beyond

The on-site Senzo restaurant has a strict food-miles policy; it grows its own vegetables at an organic farm in the Sacred Valley. The innovative dishes are infused with local produce — think tangy salmon ceviche, purple corn chips, black quinoa salad, Andean trout and suckling pig. For further indulgence, head to the Hypnôze Spa for an aromatherapy massage using Andean herbs selected by a local shaman. Some of the six treatment rooms have glass floors looking down to carefully preserved Inca ruins underneath.

In the Area

Cusco was once the center of the Incan Empire, and today it’s the gateway to adventures in the Sacred Valley and Machu Picchu. Get a dose of culture at Cusco’s cathedral and ancient churches, and the Incan Qoricancha, the temple of the sun, as well as the Museo de Arte Precolombino — a treasure trove of pre-Columbian artifacts. Shop for stylish alpaca scarves and knitwear at Kuna and Sol Alpaca, feast on New Andean cuisine at Calle del Medio (which overlooks the main square), and sip inventive cocktails while learning the history of Peru’s signature spirit at the Museo del Pisco bar.

How to Get There

Belmond Palacio Nazarenas
Plaza Nazarenas 144
Cusco, Peru

Reviews

5.0 Excellent 774 Reviews
Beautiful, top notch service.
Reviewed 3 hours ago

This is the place if you are looking to relax in luxury. This was our first stop after leaving a Galapagos cruise.

The staff is superb and helpful. We arrived early and we were warmly welcomed and given coco tea while we waited to get checked in. The tea helps with the altitude.

We stayed two nights and then headed to Machu Picchu. We are returning to stay one more night tomorrow before we head back to the United States. When you go to Machu Picchu on the train you are limited to how much luggage you can bring. The hotel is holding our luggage for the two days we are gone. When we get back, it will be delivered to our room at the hotel-so nice not to have to store at the train station.

Turn down service is awesome. Hot water bottles in lambs to warm up the bed. Also, a balm to rub on your temples and under your nose to help with breathing because of the altitude.

Our mini bar was always stocked with water, sodas and Gatorade, rum and Pizo. Complimentary snacks available too. We had a studio suite, so not sure if this is all complimentary with regular rooms and junior suites.

If you have an opportunity to stay at this hotel it is well worth it.

We will definitely stay at Belmond properties again.

Excellent service made up for a bad night
Reviewed 6 days ago

My husband and parents and I stayed at the Palacio Nazarenas while in Cusco. We debated between Monasterio (which is literally next door) and Nazarenas but ultimately chose Nazarenas after reading that it was smaller and more intimate of the two. The rooms are gorgeous - they have the old charm but with modern comforts. The breakfast buffet is great with lots of fresh fruit and delicious quinoa pancakes.

We had one miserable night in one of the rooms where the air conditioning was broken. While the staff did their best to fix the A/C that night, we ended up having a completely sleepless night. The next day a technician came out to fix the A/C and after confirming that there was indeed a malfunction with the unit, the hotel manager issued us a complete refund for the night! Despite the missed night of sleep, because of the staff's responsiveness and professionalism I would still highly recommend this hotel.

Incredibly beautiful hotel, within yards of the city centre, created from a monastery
Reviewed 2 weeks ago

We had a junior suite, with windows through very thick walls, to a series of different small gardens. The maze of pathways led to really beautiful buildings and open areas...one with the main restaurant which served beautiful meals. The building itself is entirely unprepossessing from the street, but behind the front door - tranquility itself. One of the better hotels we've stayed in around the world.

All the Little Things
Reviewed 2 weeks ago

I booked this hotel a night before my arrival, i was initially booked to travel to Ecuador, but couldn’t because I didn’t have yellow fever vaccination certificate with me!
the night before my arrival, concierge helped me get train tickets to the Hiram Bingham train going to Machu Picchu and booked airport transportation and local guide for me.
They upgraded me upon arrival, I had a lovely spacious room overlooking the pool and town.
Staff were amazing and very helpful. Concierge again helped me with me with my flight ticket.
The hotel is nicely restored and decorated elegantly. Old world charm.
Even though it was a bit chilly, I had breakfast by the pool, staff made sure to bring me a blanket! Many little gestures like this made fall in love with this place. It’s been a while since a hotel treated me like this! And I’ve been around!
This was my second trip to Cusco, the first time was at the other Belmond, but I wasn’t fond of their hotel or service.

One of the finest hotels we have ever experienced (and we travel a lot).
Reviewed 3 weeks ago

Upon arrival for our 2 night stay, I was presented with a bouquet of flowers which was lovely. We had a deluxe city view suite that was absolutely amazing. Extremely spacious with a large outside balcony overlooking the restaurant and pool (heated, but we didn't try it as the air was rather chilly), the room was in immaculate condition with tasteful furnishings, a large bathroom with 2 hand basins and a walk-in wardrobe. The items in the minibar are complementary. Breakfast was adequate but not quite as good as the other Belmond Hotels in Peru that we had visited. We had dinner and that was excellent in the quality of food and its presentation. There was live entertainment, musicians and dancers during dinner.
The hotel is located very near the main plaza of Cusco with shops and restaurants nearby. Service from all the staff couldn't have been more welcoming. I only wish we had had more time here. What a fabulous hotel.