5.0
Excellent 863 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location in Cusco’s historic heart, just two blocks from the Plaza de Armas
  • A daily breakfast of fresh bread and pastries, homemade preserves, eggs to order and more
  • The city’s first outdoor heated swimming pool
  • Free WiFi and use of iPads loaded with city guides

What To Know

  • Cusco is 11,000 feet above sea level, but the oxygenated suites reduce the risk of altitude sickness
  • Members will be charged a 18% IVA tax by the property upon check-in that is exempt to foreigners of Peru. To avoid this fee, be sure to provide documentation at the time of check-in
  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • A mandatory $360 New Year's Eve Gala Dinner charge per person for those staying on December 31 will be collected on property

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Kids Club
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Luxury Suite property house cottage hardwood home Villa living room

Overview

Sixteenth-century convent turned mansion, with a pool and locavore restaurant in the heart of historic Cusco

The Look

From the impressive Incan stone doorway and colonial-era wooden santos to the exquisite frescoes and a centuries-old fountain, Belmond Palacio Nazarenas puts its mezmerizing history (and some of the 80,000 artifacts discovered during the restoration) on full display. The pretty central courtyard has whitewashed adobe walls and hand-carved wooden balconies, and there’s a sun-drenched swimming pool and patio for unwinding after exploring Cusco.

Bed and Bath

Unlike those in many colonial-era buildings, the suites here are bright and airy, with lofty ceilings, four-poster beds and wooden floors adorned with thick Persian carpets. Some suites have their own Incan stone walls, uncovered during the restoration; the more contemporary comforts include in-room bars, espresso machines and Bose sound systems. The enormous bathrooms have underfloor heating, acres of Peruvian marble and deep tubs.

Beyond

The on-site Senzo restaurant has a strict food-miles policy; it grows its own vegetables at an organic farm in the Sacred Valley. The innovative dishes are infused with local produce — think tangy salmon ceviche, purple corn chips, black quinoa salad, Andean trout and suckling pig. For further indulgence, head to the Hypnôze Spa for an aromatherapy massage using Andean herbs selected by a local shaman. Some of the six treatment rooms have glass floors looking down to carefully preserved Inca ruins underneath.

In the Area

Cusco was once the center of the Incan Empire, and today it’s the gateway to adventures in the Sacred Valley and Machu Picchu. Get a dose of culture at Cusco’s cathedral and ancient churches, and the Incan Qoricancha, the temple of the sun, as well as the Museo de Arte Precolombino — a treasure trove of pre-Columbian artifacts. Shop for stylish alpaca scarves and knitwear at Kuna and Sol Alpaca, feast on New Andean cuisine at Calle del Medio (which overlooks the main square), and sip inventive cocktails while learning the history of Peru’s signature spirit at the Museo del Pisco bar.

How to Get There

Belmond Palacio Nazarenas
Plaza Nazarenas 144
Cusco, Peru

Reviews

5.0 Excellent 863 Reviews
Fantastic
Reviewed 2 days ago

We stayed a couple of nights at the Belmond in Cusco after doing the Inca Trail.

We thought it was a really high quality hotel in a central location. Service was consistently excellent across all areas.

Our room was superb, bed very comfortable, good sitting area, minibar, coffee machine etc. En suite bathroom large and clean.

We didn’t have lunch or dinner in the hotel, but the breakfast buffet was fantastic. Very extensive selection and great service. Amazing fresh OJ, great fruit, eggs cooked perfectly to order. Lovely coffee.

Highly recommended.

Beautiful
Reviewed 3 days ago

Palacio Nazarenas is a beautiful hotel at walking distance to everything in Cusco. Highly recommended for its service. Specially Yamely. She is a little angel who works in the restaurant. Yamely, gives smart solutions and guide me in the right direction. Thank you, Yamely.

Lovely stay, warm touches
Reviewed 2 weeks ago

We stayed for three nights and enjoyed the “Celebration in Style” package. We reserved a City View Deluxe Suite King (oxygen enriched) which included daily breakfast, a bottle of local champagne , a dinner for two and a cake.
This is a really nice place with a very cool vibe. Our suite was lovely, wet bar (which was refilled daily at no extra charge), sitting area, big screen TV, King bed. Nice big balcony looking over the pool and out to the city lights. FABULOUS bathroom, great tub, loved the bath salts and the tray for my magazine. Great shower and a separate toilet room (which I also like)
It is hard at the altitude of Cusco but the staff offer Coca Tea when you arrive to help you adjust and then the room being infused with oxygen is another great plus.
The breakfasts were lovely as was our dinner. The best part of the day was after turn down and you arrived home to little wooly fellows keeping your pillow warm, little hot water bottles, water and a treat.Such a fun touch!
The hotel organized our tour to the Sacred Valley which was fantastic. Totally first rate.
Prior to leaving we received a gift of a hand painted vase , simply lovely!
Super nice stay!

One of the best
Reviewed 2 weeks ago

We stayed here for two nights as part of a tour of Peru
This is an amazing hotel but a test of whether it is one of the best is always how they handle problems
We arrived from the Belmond Rio Sagrado late afternoon and at as we checked in nthey mentioned we have a king room. This wasn't what I had booked and had reconfirmed before arrival that our room was a twin and a preference for a high floor.
This where the hotel showed how good they are on customer service. We were given the option to use the allocated room to relax and freshen up whilst they organised another room
Within a couple of hours our new room was available, a visit from the regional manager to apologise for the inconvenience and a bottle of Tattinger arrived later as a further apology. The hotel could not have done more to meet our needs
The room was beautiful, overlooking the pool, a pisco station, probably the best linen of any 5 star hotel I have stayed in and a bathroom that was stunning in design with a choice of local soaps cut to order. And I shouldn't forget the alpaca hot water bottle as part of the turn down service, they are so cute and available to buy from the hotel.
The weather wasn't the greatest but we did lounge by the pool one morning. The pool staff brought magazines and water, a beautiful plate of fruit, blankets in case we felt chilled and at the first drop of rain put all of the umbrellas up.
All of the staff here are amazing and seem to know what you want before you realise it yourself.
Oxygen pumped into the room helped with the altitude and we didn't have a problem sleeping
Together with a fabulous spa made for a memorable stay in Cusco

BEAUTIFUL!
Reviewed 2 weeks ago

This hotel is in an old convent which you would never expect given the opulence of the place. I had cocktails here, as with its sister property (I think) and I was treated extremely well by the staff who were professional, friendly and doting on me.