Floris Suite Hotel – Spa & Beach Club – Adults Only
- Free WiFi
- Parking On Site
With a stay at Floris Suite Hotel – Spa & Beach Club – Adults Only in Willemstad, you’ll be convenient to Curacao Museum and Blue Bay Golf Course. This 4-star hotel is within close proximity of Renaissance Shopping Mall and Rif Fort.
Make yourself at home in one of the 72 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a casino and a 24-hour health club. This Colonial hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
How to Get There
Floris is a beautiful place and the staff is helpful. I stayed here 5 nights. On my arrival the room I was assigned was disappointing (old and with cockroaches on the lower level). I spoke to reception and was switched to a much brighter and larger upper level suite. In my 5 nights there were certain quirks such as a shower which sometimes did not work. It was quickly fixed the next day but I had to shower in my bathing suit in the spa on the first eve as there was no other room available. It added to some inconvenience as that eve the spa was male only. Thankfully the male guests were understanding and waited outside. Another thing is I had a severe allergic reaction to jellyfish while diving and I am not sure why upon asking several times the hotel staff could not help get some antihistamines. It is a simple task which could have really helped me out. At that point I had 4 full days of diving and studying to get my PADI so really could not go into town on the shuttle times. I had also returned my car rental as I knew I would be diving. Luckily my dive school picked me up some antihistamines and another guest also dropped off some. I find these little things the cons of this otherwise lovely place. Another example is the shuttle to the beach. A few times I called for the shuttle from the Hilton and was asked to wait, its on its way! Half an hour later it turns out there was no golf cart or no driver available. The walk back is actually quite brief but it was not communicated that there was no driver so I had waited. The staff are personable and helpful, but there were some drawbacks in communicating/helping the guests efficiently. All in all a lovely place and location. Zolanka (sp?) one of the front desk managers was especially helpful!
RATS IN ROOM !!
****100% GOD'S HONEST TRUTH****
My wife frantically woke me up after she saw a RAT in our room, at approximately 730 am, the morning after we checked in. RYAN, working the front desk, told me there were no rooms for us to be relocated, which turned out to be a lie. Any decent hotel would IMMEDIATELY relocate, upgrade or do absolutely anything possible to rectify this horrific situation.
Twenty minutes later after I called Expedia, Expedia told me a room (miraculously) was suddenly available, so obviously I was lied to by Floris . My wife immediately made alternative lodging arrangements, when were told they would NOT immediately relocate us. We could not and would not stay in a room where there are RATS and were forced to change accommodations.
At no time was there ANY manager or supervisor available to assist, in any way, with this horrible situation.
The management then (STOLE) the remaining 10 days of our paid fees, claiming the lodging was non-refundable. NO GUEST SHOULD EVER BE SUBJECT TO ANYTHING LIKE THIS.
**STAY AWAY** !!
Check in :5/19/18
Check out: 5/20/18
PAID THROUGH: 5/30/18
Floris Suite Hotel is located in a decent location. It is not too far from downtown. As other reviews have said, it is within walking distance to Pirate Bay and Tomatoes, a pizza restaurant, both of which are on the beach. I had heard that the onsite restaurant was mediocre so we chose to avoid it.
There is WiFi available as soon as you're on the premises, the connection is strong. This was perfect for me as I didn't have service in Curacao at all. The rooms were spacious and the small kitchen was perfect, as it helped my partner and I save money on food. We stopped by Centrum, a nearby supermarket.
There were a few cons though:
1. The room had many mosquitoes. We had a room with a balcony and we noticed that there was a bit of space between the bottom of the door and the floor which was more than enough space for insects to get in. We ended up leaving with numerous mosquito bites.
2. If you can set up outside transportation from the airport to Floris or just get your own cab, I would highly recommend it. We booked travel arrangements from the airport to Floris back in March, plenty of time before our late May trip.
However, upon arrival, nobody picked us up. My partner called the front desk a few times to check in before we were told to just catch a cab. We didn't have a chance to exchange our money and the driver didn't take USD so the hotel had to pay him. The ride was about 20-25 NAFs. The cost of the airport transportation was $37.10 USD per person, which is quite overpriced considering the distance. Despite the fact that we weren't picked up, we were still charged for the service. When I contacted reservations, they told us that they would only refund us $37.10 USD as opposed to $74.20 USD, which was the total price. We ended up canceling the return service for our departure and just taking a cab.
The hotel was satisfactory with many pros and a few cons:
-great location especially if you have a car near many attractions
-Floris has shuttle twice a day to downtown and will transport you to the beach area if requested by golf cart which was much appreciated
-staff friendly and room was large and the beds were comfy. Yes, needs some repairs and a thorough cleaning but for the price and in the Caribbean expected
-the food was really bad cannot sugar coat it. Limited options but if good it would have sufficed; however, sadly disappointing so we ended up not trying after the third attempt. Mainly spent our money at the Hilton across the street because the food was great and many options for all. This was a shame because the Floris has the space and potential just missing the mark on this big time
-lovely adorable cats throughout very sweet and seemed to be well cared for Bonus
-pool was acceptable but dated (renovations to come)
-spa major let down for me as a female. I checked it out and was let down as it was coed with no designated changing areas. Clothing being optional and not permitted in the hot tub. I was not comfortable with this so did not get to use this facility at all. Then after 6pm women not allowed in (what?!)
-beach area by the Hilton reserved for Floris guests was fantastic very nice clear blue water. Sand was lovely but caution windy area and lots of waves unlike many of the other beaches we later visited specifically on the west side of the island
-happy hour is a perk 2 free drinks between 5-6 and then by the Hilton for the bars happy hour between 6-7pm
-do not be afraid that if you are a straight couple this is not the place for you or unwelcoming. This was not an issue and we felt perfectly welcomed
-we were very taken by Curacao and loved this island. We will be back but not sure if we would stay again at the Floris given some of the drawbacks but if the price was right would absolutely consider it
This Hotel is up to the mark in most respects.The only downside I found was there insistence on sports shirt and shorts to enter the gym. I had on shorts and ordinary shirt, trainers in room. But they said anyone wishing to enter the Gym had to have the above. I have been to several countries and never come across this before. I wonder how many people go on holiday with the above? Needless to say the place was empty.