Cotswold House Hotel & Spa
What We Love
- The Jetsetter rate includes daily full English breakfast and access to the spa plus 20 percent off prebooked spa treatments and 10 percent off in the Grill restaurant
- Charming interiors feature beam ceilings, nooks and crannies, crackling fires
- The spa is located in a converted coach house, separated from the hotel by a beautiful garden
What To Know
- The spa can get busy; you should book treatments in advance
- Free WiFi
- Children 17 and under are not permitted in the spa
- The Grill restaurant serves a traditional afternoon tea
- Free WiFi
- Parking On Site
- Room Service
A revamped 19th-century townhouse with a handsome stone façade, the Cotswold House Hotel is as charming as its location in Chipping Campden, an ancient market town lined with traditional inns, afternoon tea shops and independent boutiques. The lobby features comfy armchairs and a crackling fire, and a grand spiral staircase leads up to 28 guestrooms that combine rustic touches (beam ceilings, nooks and crannies) and a contemporary color scheme of deep purples and mustard-yellows. They all feature swank Bang & Olufsen TVs, tea- and coffeemaking facilities and Ren toiletries. A beautiful garden separates the hotel from the award-winning spa, which is located in a converted coach house and features a light-flooded hydrotherapy lap pool. The Grill restaurant is a laid-back all-day dining room that serves dishes made from locally sourced ingredients and a traditional afternoon tea loaded with scones and clotted cream.
In the Area
A medieval wool town in the heart of the Cotswolds, Chipping Campden is one of the U.K.’s prettiest spots. Stroll along the high street to see houses dating from the 14th century and pop into the Eight Bells for a local ale, Badgers Hall for a spot of afternoon tea and Orchard Layne for gifts and trinkets. Grab a pair of hiking boots and explore the glorious surrounding countryside. Follow the Cotswold Way, a 100-mile trail that runs the length of the Cotswold Escarpment. It’s a 40-minute drive to the Georgian spa town of Cheltenham, and you can reach the historic city of Oxford in around an hour.
How to Get There
Cotswold House is well-located in the center of town, right on the main street. When we arrived, we parked in front of the hotel. Desk clerk told us to drive around to the back. What he failed to mention was that the rear parking was quite a long and slippery walk (in the rain) from the hotel doors. So we dragged our luggage in the rain through puddles and mud. Why couldn't he suggest unloading our bags in the front before parking in the back? Room was on the second floor, and again, no help with our bags. We're usually pretty self-sufficient, but a bit of help would have been expected given that there is no elevator.
Room was average. Mattress was a little saggy. There was no luggage rack, or other place to set luggage, so I inquired, and eventually the desk clerk did have two sent up to our room. Bathroom was large and well-lit, but needed some maintenance. One odd thing was the complicated lighting system. We never did figure it out. Breakfast is served in a very nice dining room. Servers are professional, but understaffed. One morning our server was so frustrated that he actually complained to us about the lack of support. You could tell he cared about providing good service, but it had become impossible. Overall, this could be a much better place with some maintenance and staffing improvements.
We booked two rooms at this hotel for 2 nights in October. Our rooms were supposed to be near each other, but upon arrival we were told we were in two opposite ends of the hotel which was not convenient for our party, however we were assured they were identical rooms. They were not. My husband and I were pleased with our room, it was nice size and had been somewhat recently updated. The other room, not so much. It was much smaller and not updated. Both of the rooms looked nothing like any of the photos on the website or Trip Advisor. The staff were not helpful in carrying our bags to our room, and there is no lift so be advised. On the 2nd day we had run out of tissues so on our way out that morning, we asked for more. When we returned that evening they had not been brought up, and we had to go down and ask again. The gal told me she would bring them up with turn down service, never did. We had to go back again. There were also not nearly enough outlets in the rooms for charging phones. I had to unplug the landline phone in the room to charge my mobile phone. It seemed that some of the staff were very helpful and friendly the others were not. The lobby is quaint with a relaxing fire, and the breakfast was lovely. The spa is nice, but it is located in the far rear of the hotel, and the staff do not do a good job of promoting it. The location of the hotel is however, excellent.
We attended a wedding here in late September and were blown away by the care, kindness and charm of the whole Cotswold House team. Nothing was too much trouble, the food was tremendous, wines sublime and the decor charming and feminine. We take our hat off to Craig Webb, the GM, and Mandy Burton, the wedding organiser for turning a great hotel into an outstanding one, for our friend's special day. Hoorah and Bravo!!