Excellent 47 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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property living room home Bedroom cottage condominium farmhouse



A stay at Queens Hotel Cheltenham MGallery Collection places you in the heart of Cheltenham, steps from Imperial Gardens and close to Cheltenham Art Gallery and Museum. This 4-star hotel is within close proximity of Cheltenham General Hospital and University of Gloucestershire.


Make yourself at home in one of the 84 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and tour/ticket assistance.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Queens Hotel Cheltenham MGallery Collection
The Promenade
Cheltenham, GL50 1NN United Kingdom


Amazing Anniversary stay

We had the most perfect stay at the weekend. We both said it’s one of the best UK hotels we have stayed in.
Service is impeccable, food was out of this world.
We had a great room - huge bed which was so comfortable. Lovely view down the promenade.
3 course dinner was lovely. They had a party going on the Orangery which didn’t cause any disruption. Disco and we couldn’t hear a thing in our room.
Lovely anniversary card and chocs left in our room.
Breakfast was so good. Amazing selection and such a lovely experience.
We can’t wait to return to Cheltenham and will stay at the Queens when we do!

Ok but

Disappointed that the lift still isn’t working, we had the same issue on our last visit, but fortunately last time we were on the first floor. Not so much fun when you’re on the third floor, although they do offer the use of the staff lift.Rooms are variable in both size and quality, so when you book be specific on requirements.
Staff pleasant.

Our wonderful 12 night stay at the Queens

My husband and I recently stayed at the Queens to make the most of being in the centre of cheltenham and in the centre of the Cotswolds for our fortnights holiday.
We were not disappointed. The hotel was wonderful. The service was outstanding, the food was great and the breakfasts were the best we have ever experienced - cooked to order including a wonderful array fruit (melon, grapes, grapefruit, oranges, strawberries and blueberries (we had DB&B). The executive room was brilliant for our needs being well equipped, spacious, clean and having a comfortable very large bed.
What makes this hotel so good is the staff who, whatever the situation go the extra mile to ensure the experience of staying at the Queens is as good as it can be. Even during the extremely busy bank holiday weekend in August the restaurant staff rose to the challenge in ensuring clients received the usual high standard of service that is normally provided, under difficult conditions given that staff numbers appeared to be limited.
Having stayed at the Queens over a year ago I was dissapointed to see that the praline cheesecake no longer features on the evening dessert menu, could this be rectified? as I know it was popular with guests.
We would particularly like to thank Ashley who is perfect for the role he is in and a real credit to the company, Angelica, Michael reception manager and Elise who went out of their way to ensure our stay was great. There are many others who should receive our thanks, too many to mention so we thank everyone working at the hotel.
We will be back!!