4.0
Very Good 1662 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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property living room home Bedroom cottage condominium farmhouse

Overview

Location

A stay at Queens Hotel Cheltenham MGallery Collection places you in the heart of Cheltenham, steps from Imperial Gardens and close to Cheltenham Art Gallery and Museum. This 4-star hotel is within close proximity of Cheltenham General Hospital and University of Gloucestershire.

Rooms

Make yourself at home in one of the 84 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and tour/ticket assistance.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cheltenham? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

How to Get There

Queens Hotel Cheltenham MGallery Collection
The Promenade
Cheltenham, GL50 1NN United Kingdom

Reviews

4.0 Very Good 1662 Reviews
Anniversary and music festival visit
Jean B

Very much enjoyed our 3 nights here (10-13 July) in a superior room at the front of the hotel overlooking the beautiful Imperial gardens. Gemma on reception welcomed us and took us to our room. I requested a walk in shower which was large and very good. However the shower room was rather small. I’d stated on booking not a room with interconnecting door, unfortunately this is exactly what we’d been allocated. Gemma said if it was a problem to let them know. Fortunately on this occasion it was not.
I loved the pretty bone china mugs for tea/coffee. Comp water in the fridge and the White Co toiletries. The heated mirror in the shower room, excellent as no steaming up. Good lighting in bedroom and mirrors. Very comfy bed and pillows.
Excellent breakfast with good choice of fresh fruits.
It was our wedding anniversary on the Friday and we’d booked Afternoon Tea. Earlier We returned to our room to a plate of chocs and fruits and card. . Then after our excellent tea, we were presented with a plate for our anniversary of more chocs and fruits. In addition our delicious Chapel Down sparkling was complimentary. Very much appreciated and a big thank you to the Management, lovely touch.
All the staff are extremely welcoming, attentive and obliging. The hotel is in an excellent location in Montpelier not far from the M5 and has a large car park. Easy to walk anywhere in Cheltenham.

Fantastic Staff ..
Bridstow

We have known the Queens Hotel for a long time but having lived no too far away for many years until more recent times, this was our first stay at Queens Hotel Cheltenham. We were not disappointed.

Our room was on the first floor overlooking the road to the side of the hotel. The room was spacious, very clean, comfortable and had everything we needed. It had a high ceiling, large comfortable bed and nice soft furnishings. The only thing that would have made it more comfortable would have been a second chair.

The bathroom had a great shower that was operated electronically.

The hotel is beautifully decorated including the noteworthy original wall paper designed by A.W.Pugin and installed in 1838 in the main stair well. It is in incredible condition at 176 years old.

The lobby, bar and dining room were all very comfortable and had some interesting features.

We had read a couple of reviews about the main life being out of action. This was to enable the replacement of an ageing lift with a modern one. We were able to use the service lift that was in temporary use for guests not wanting to use the stairs. This worked perfectly well and wasn’t as we’d seen described.

We ate in the dining room both in the evening and at breakfast. There was a good choice of food that was well presented.

It would be fair to point out that from our room you could hear people talking late into the night from the street below but that wasn’t a particular problem for us.its something you might expect if you stay in this sort of location.

There was car parking with plenty of space and security barrier attached to the hotel for the cost of £13 per night.

We had a great time thanks to each and every member of staff who were outstanding. We would however make special mention of Zoe who was fantastic. She had the perfect personality for the hospitality industry and was a great advert for the hotel and Accor brand.

We will definitely return to the Queens Hotel.

Thank you to everyone for making this a memorable stay.

Afternoon tea
Tracegwynne

What an amazing afternoon tea for a joint 50th birthday celebration. Ben was so helpful when we wanted to change the choice of sandwiches and looked after us so well. We even had a plate with chocolates on and happy birthday written in chocolate sauce. Highly recommend this afternoon tea. Excellent value for money. Wonderful surroundings and extremely helpful staff. We will return