4.5
Very Good 315 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Pet-friendly
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Overview

Location

No 38 The Park is in the heart of Cheltenham, walking distance from Holst Birthplace Museum and Pittville Park. This 4-star bed & breakfast is within close proximity of Pitville Pump Room and Cheltenham Town Hall.

Rooms

Make yourself at home in one of the 13 guestrooms featuring minibars and DVD players. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones, as well as complimentary newspapers and coffee/tea makers.

Spa, Wellness & Premium Amenities

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.

Food & Drink

Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

How to Get There

No 38 The Park
38 Evesham Road
Cheltenham, GL52 2AH United Kingdom

Reviews

Ideal
661spt

We have just spent three nights at 38 The Park and found it ideal in every respect.
The room was well appointed with everything you could wish for. The staff were friendly yet professional at all times. The breakfasts were exceptional, what what more can one say?

Wedding night - disappointing service
Sharon2411

We decided to book this hotel for our wedding night as we got married at the Pump Rooms and the hotel although expensive we thought would be worth the additional expense.

Well, how wrong we were....we arrived to check in at 12.30am and the greeting from the guy on reception was less than impressive. Clearly he could see I was wearing a wedding dress but he didn’t even congratulate us, just threw the room key at us and that was that....! Really not what we were expecting on the best day of our lives.

The room was great however we had the most appalling nights sleep because we didn’t realise the windows were open and our room looked out on the main road. The windows had shutters so we had no idea the windows had been left open and the main road is very busy.

Once we woke, not feeling very refreshed we decided to pay for the expensive breakfast. We asked several times what was included and we assumed you pay once to have the continental breakfast and a cooked breakfast each. My husband asked to have a couple of vegetarian items cooked and he got charged double the price. When we complained, they did refund the money for one breakfast but this should be a lot clearer to customers in future.

Finally, when we complained about the noise and lack of sleep, we didn’t get any compensation, the manager was supposed to call my husband but this never transpired and we stayed 2 months ago.

There are much nicer places to stay in Cheltenham so don’t waste your money here. I expected more from this hotel and we would not recommend it.

Great breakfast and friendly staff
Amber081

We stayed at this small hotel for one night. There is a small amount of parking outside although the hotel offers a parking permit for a nearby side road. The welcome was informal but very friendly. Our bedroom was spacious and the bed extremely comfortable. There was a free standing bath in the bedroom but also a large bathroom with walk in shower and lovely Aqua Di Parma toiletries. We were offered a free turndown service and a flask of hot chocolate to be brought to the room! There were also tea and coffee facilities and fresh milk in the fridge. The room would have benefitted from an easy chair and more storage space however. Unfortunately although the shower was efficient the bathroom floor was soaked after use making it quite hazardous.Breakfast the following morning was exceptional with freshly squeezed orange juice, fruit, toast, cereals and hot food cooked to order. My poached eggs were cooked perfectly and my husband's Eggs Benedict was also excellent. The hotel is within a five to ten minute walk into the centre of Cheltenham. Overall an excellent hotel with helpful staff.