Los Suenos Marriott Ocean & Golf Resort
What We Love
- The lobby’s high vaulted ceilings and grand Spanish colonial design
- Making the rounds among Sibö Spa’s outdoor Jacuzzi, steam room and sauna
- The impressive 18-hole La Iguana Golf Course
- READ MORE: Find your perfect Costa Rica vacation
What To Know
- A 13 percent government tax per night will be collected at the Jetsetter checkout
- Although picturesque, the beach is made of dark volcanic sand
- Night owls should head to Jacó Beach, around 10 minutes away
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
A Spanish colonial palace. Resting alongside 1,100 acres of tropical rainforest and a black sand beach, the lavish hotel is done up with hand-painted floor tiles, towering vaulted ceilings and tropical hardwood and wrought iron detailing. It’s the work of Costa Rica’s most famous architect, Ronald Zurcher, who clearly enjoyed himself at Los Sueños.
Bed and Bath
All 201 guestrooms feel spacious, with yellow tile floors, Spanish colonial–style hardwood furniture and colorful curtains. Most look out at the manicured grounds and on to the mountains, but rooms at the front of the property have private balconies and views of the crescent-shaped bay. Bathrooms are clean and cookie-cutter in colored granite, with stand-alone showers or deep Jacuzzi tubs.
Outside, almond and fruit trees surround a sprawling and intricate system of pools, swim-up bars and an enormous fountain. On the dining front, La Vista restaurant serves a tasty gourmet breakfast (try the patacones with tomato ceviche and the refried beans with a quail egg), while Nuevo Latina focuses on modern Caribbean/South American fusion fare. Golfers shouldn’t miss a round on the Iguana course, ensconced in tropical dry forest, and parents can relax in the Sibö Spa while youngsters play and practice their Spanish in the Tortuga Kids Club.
How to Get There
Costa Rica is a pretty country and with nice people.
This beautiful resort seperates you from the issues of a poor country. But you also pay USA prices, not Costa Rican prices.
We rented a car to drive 90 minutes from San Jose, but in retrospect we should have used a shuttle service because our car remained parked at the resort. All the side trips provided transportation and picked us up at the hotel. These included ziplining, sport fishing, horseback riding, and day-trip to rain forest.
Even though Costa Rica is in the Mountain timezone, we recommend staying on Eastern time, because all the activities seem to begin with being picked-up at the hotel at 7am, and it goes dark shortly after 6pm. The hotel has a 24 hour cafe, so you can always get coffee and breakfast.
Consider coming in the off-season, as we did.
This is my second time at this resort, as the first time was 12 years ago. The property is breathtaking and has been well maintained over the years. However the service seems to have declined over time. It feels like the attitude is that guests are lucky to be here and enjoy the property. There is zero effort to go above and beyond.
I just wrote a review last week of the Marriott Hacienda Belen where all employees go above and beyond for their guests and where you feel truly welcomed, however, at Los Suenos, you'll be lucky to get what you pay for.
We paid for an Oceaview room and got a partial oceanview at best with a huge tree in our way of the view of the ocean. They also told me of things I could have gotten with my reservation, had I made my reservation slightly different, but they couldn't make an adjustment for me. For every additional service I was supposed to receive, they made sure to come up with an excuse as to why I couldn't receive it.
Being a Gold Elite member here means ZERO. Again, I couldn't even get what I paid for even though I paid for 2 rooms. I made sure to let them know at the front desk that I was not happy with the level of service multiple times, and they did nothing to adjust accordingly and make my experience any better. That's the worst part, that they had a chance to change my stay experience and did nothing to change it.
Los Suenos and Marlon Vizcaino, you should get training from the Staff at Marriott Hacienda Belen so you guys can be trained on what true customer service is in hospitality and you can learn how to leave people with a good impression of Costa Rica and Ticos in general.
Stayed last week at Los Suenos Marriott. The location cannot be beat. Wonderful views of the ocean from your room. Pool complex is amazing. Food is a little pricey but we had breakfast included and it was fabulous. The beach is not Florida quality and it was a little humid, but this is a great place for couples or families.
Staff was very friendly and accommodating. Yaudasio give us an amazing ecotour where I finally got to see a Costa Rican Sloth. Indalecio Rocha and Kimbery were great serving us at la Hacienda kitchen. Carlos (trainee) was great with the kids were they get to make pizza and pancakes. Luis Araya make sure we got a special order for our picky eater for our son while he was enjoying the pool. The staff at the kids club were also great and super friendly. The photographer is an amazing guy and takes awesome pictures. check in and out is super easy and fast as well.
Beautiful property, staff was very accommodating and friendly. Indalecio Rocha Ibarra was awesome about introducing us to Costa Rican breakfast foods! We tried things we’ve never even heard of before… LOL it was awesome. The only thing I can tell you that is a downside is, the only close town to the property is Jaco beach. It is within 10 minutes of the resort, if you take a Marriott shuttle it’s $18 each way, if you can get a taxi it runs about 10 if the taxi driver is honest, if you take an Uber it’s only a few dollars… The only problem is there’s only two Uber drivers in the area. Also, if you really want to enjoy this property make sure you go during the high season which is approximately November through April, after that it rains every single day, sometimes just for a little while but we had a couple of days that it was nonstop rain and there’s not much to do. When the weather is nice there pool is awesome!