94%
Members Recommend
4.5
Very Good 659 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Small hotel with the luxury treatments of a large resort
  • French brasserie dining for great après comfort
  • Hotel is connected to village restaurants, shops and entertainment.
  • Easy access to the 10,000-square-foot spa

What To Know

  • A $35 plus tax resort fee per night will be collected at the Jetsetter checkout
  • Winter in Vail is from mid-November through mid-April; summer is from late May to late September.
  • The region's first snow is typically around Thanksgiving.
  • A gelato bar that serves actual gelato
  • Overstaffed ski valet center steps from the Eagle Bahn gondola
  • The hottest après ski scene in a legendary après town
  • Summer access to private Red Sky Ranch Golf Club
  • 5500-acres of trails and bowls at your doorstep
  • Lyonnais brasserie serving steak frites – at breakfast or dinner

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Lounge Resort chair property living room home mansion palace Lobby

Overview

The Review

Vail has always had a European alpine theme, like a town transported from Switzerland. The Arrabelle fits this aesthetic down to the details, from its butlers to its German Biedermeier design style to its French brasserie dining. This flagship property is by far one of the best ski hotel of all the RockResorts.

There are about two dozen private apartments, and hotel guests are made to feel more like owners than customers. It’s easy feeling superior after you check in at the Arrabelle. After all, the property is at the epicenter of the Vail ski scene and the mountains. Of the more than five million outdoor enthusiasts who visit during any peak season, most will walk by the property enviously — and likely, less than a thousand will get to stay here.

The opulent rooms are outfitted with canopy beds, large flat screens, fireplaces and separate walk-in showers and soaking tubs. Although most Colorado luxury resorts go for an exposed beam and bearskin rug motif, this place feels more like a Paris positioned at the base of the nation’s top-ranked ski resort.

{“type”:”img-inline”,”src”:”/static/images/product/properties/232/1765_lobby-612×355-full-1261343523.jpg”,”width”:”275″,”caption”:”With the German Biedermeier interior design and private residents, guests feel more like owners.”}The Arrabelle bypasses typical ailments small hotels suffer from. Its luxury apartments give the property volume for 24-hour room service, babysitting, a state-of-the-art fitness center and a huge spa. There are no weak links in this luxurious operation. Everything from the tiered traditional shellfish platters in the brasserie and over-attentive ski valets make for a memorable stay.

The hotel blends well with Vail Square, a village within Vail that includes shops, restaurants, summer outdoor concerts, theatrical fountains and a skating rink. From the outside, The Arrabelle looks like a city block of connected townhouses and buildings, but it’s all one seamless structure with separate wings connected by aerial walkways. As a guest you can very easily access all the interconnected retail (Quicksilver, Burton, Patagonia) and dining (real Italian gelato!).

How to Get There

The Arrabelle at Vail Square, A RockResort
675 Lionshead Place
Vail, CO 81657 United States

Reviews

4.5 Very Good 659 Reviews
How much is an awesome ski valet worth?
Reviewed 6 days ago

This was our fourth consecutive winter staying at the Arrabelle, and probably (probably) our last. I must respectfully disagree with the review below stating that they "think of everything" at this property. They decidedly do not.

This hotel is priced as if it were a Four Seasons or a Ritz Carlton. However, it does not compare to those properties in service. And this is a tragedy, given its unbeatable location. The problems could be so easily solved. As I have suggested here before, management should go spend some time at the Four Seasons in Vail Village or in Whistler, or at the St, Regis in Deer Valley, and then come home and implement what they've learned.

First the good: The ski valet team, led by Joe and Jonathan (year after year), is second-to-none. This is the only place in Lionshead where they will store and dry your boots. They are so friendly and efficient. How much is that worth? A lot I guess, as it is why we stayed here again despite flaws on previous visits. But maybe not enough for us to do it again.

There's more. The hot chocolate service daily is excellent. Breakfast is decent, and this year it seemed more efficient than in previous years. I appreciate the sun screen at the front desk. The spa is very nice. The shampoo in the rooms smells good.

But so much is just off. It starts when you arrive. "Have you stayed with us before?" Why, yes, I have, for four years, to the tune of $50,000. Why don't you know that? It should be in the computer. "Thank you for your loyalty," they say when I check into the Courtyard inTexarkana. But not here.

Then, you get to your room, and -- amazingly, there are no plugs accessible to either bed to plug in phones. In 2019. Now, every hotel chain down to economy class has lamps with plugs -- often USB, like in my TownPlace Suites last night -- but here there were no plugs. This is a big deal, actually (which is why it is hardly ever an issue anywhere, any more.) There used to be Bose players. Not in this room, however -- no music player. Two hooks to hang all ones' gear. One robe, not two. Then they brought a second robe. And each day, housekeeping would take both and leave one in its place.

Oh yes, housekeeping, One day, housekeeping did not arrive until after 4 PM, when we had returned from skiing, Every day, the service provided by housekeeping was quintessentially indifferent. I travel for business a lot; I'm usually in hotels a few categories down from the Arrabelle, but I encounter better housekeeping nearly everywhere. That should not be.

How does the lobby coffee service run out of coffee at 7 AM? How is that allowed to happen? It happened twice in one week.

The hot chocolate service used to have a server charging for shots of alcohol. We suggested in this space: Don't do that; either don't have the alcohol, or make it free (with our $1,000 rooms). Somebody must have listened, as this year the alcohol was free. But, perhaps to make up for the revenue shortfall, someone decided to turn off the heat on the 3rd floor bridge where the hot chocolate is served. And the people serving the hot chocolate, like many of the staff -- well, you wouldn't find them working in the Four Seasons. (It's a 15 minute walk, guys -- go down there and check it out.

On the day we left, we wanted to store my wife's jewelry in a safe while we skied. This was a new concept to the hotel staff. They called "loss prevention," and eventually a guy came up and took the jewelry. That was it; no sign in process, no receipt. We went along, and everything was fine, but it was just bizarre for this class of hotel.

At this point, I've concluded that the probably this must be a systemic RockResorts problem. The whole change must need a change at the top. Vail Resorts should fix this. Meanwhile, if it is worth a $400 per night premium to have your boots stored by the ski valet, by all means stay at the Arrabelle. Otherwise, you might have better luck at the Marriott. We may find out next year and report back.

They did think of everything
Reviewed 2 weeks ago

I try to write balance reviews but I can find no fault in the 3 days we spent here. The staff are truly exceptional and think of everything. They seem to anticipate in a very personalized way which was refreshing. As for location, it can’t be beat as you’re steps away from the lifts and a few minutes walk to everything else.. The ski valet service was just great - makes for a zero hassle ski experience and since we were only here for essentially a long weekend, a very welcome service. In room fireplace and heated floors are a very nice touch. The on property dining was above average and I’ve developed a new respect for Belgian waffles. I wish we could have stayed longer but....

birthday celebration
Reviewed 2 weeks ago

A piece of heaven on earth. They think of every detail at this hotel. Ski valet, cozy comfortable large rooms, outstanding bathrooms and products, rooftop hot tub, water and snacks in the room, etc. Another great feature is that you walk out of ski valet and you are at the gondola/lift in Lionshead. You ski down and valet meets you to collect your skis. No shuttle to get to and from hotel, you are right there! You feel pampered from the minute you walk in, we didn't want to leave!

Amazing resort
Reviewed 2 weeks ago

The hotel is beautiful, perfect location in Lionsgate in Vail. It is right next to Charter Ski and located by Eagle Bahn Gondala. It is also central to all the little shops and restaurants. Upon check-in, they told us our original room had a "stain" on the carpet and they upgraded us to an incredibly beautiful suite. The room was impeccable and clean. The breakfast buffet was delicious every morning. The amenities were great - fitness center with nice workout equipment and clean. The spa was relaxing and the 80 minute massage I had was incredible. What an amazing stay, would highly recommend and plan on coming back!

Beautiful Condo
Reviewed 3 weeks ago

We stayed at the Arrabelle for a week in a 3 bedroom condo. The condo was very comfortable, with high quality bedding and furniture. The Arrabelle is located next to the gondola and provides a ski valet maybe 30 feet from the gondola entrance. There is no closer location to the gondola to put your gear on. The buffet breakfast is excellent, with wonderful fresh fruit and many food choices. Even the pre-scrambled eggs are delicous, although you can order a custom omelette. Our condo was thoroughly cleaned daily, and all services were excellent. I highly recommend the Arabelle for a Vail ski vacation.