Ritz-Carlton Club & Residences
What We Love
- Spacious, modern digs steps from the slopes
- Heated outdoor pool, hot tub and firepit complex
- Personal concierges ensure that every guest receives the utmost attention
What To Know
- Located in Lionshead Village, a quick shuttle ride from Vail Village
- Guests have access to the Ritz-Carlton's ski storage and valet services
- No on-site spa; two treatment rooms are available, and guests have access to the nearby Arabelle Spa
- Free WiFi
- Parking On Site
Since debuting in late 2010, the Ritz-Carlton Residences have made Vail’s Lionshead Village the most luxe enclave of this tony resort. The Bavarian-inspired architecture and the soft yellow tones of the exterior create a striking contrast with the mountain. Inside, the 71 residences range in size from a 1,500-square-foot, two-bedroom hideaway to a sprawling five-bedroom, 4,249-square-foot home. All feature gourmet kitchens with granite countertops and Bosch appliances, hickory floors, gas fireplaces, washer/dryers, flat-screen TVs, DVD players and free WiFi.
Bed and Bath
Each of the 71 residences reflects its owner’s personality and style, but rest assured that every alpine-chic inch meets the exceedingly high standards you’d expect from Ritz-Carlton. Standard features include a kingsize bed in every master bedroom; marble master bathrooms with heated floors, soaking tubs and steam showers; and a full bathroom for each bedroom.
The list of services and amenities available to guests is extensive. It starts with your dedicated on-site concierge, who attends to your every whim, from travel logistics to spa treatments to dinner reservations. For après, the private fireside lounge is an exercise in exclusivity, with tasty canapés served alongside craft cocktails, local beers and fine wines. There’s even a teched-out teen lounge with videogames, billiards, foosball and air hockey.
In the Area
If you’re looking for gourmet grub, make the pilgrimage to the village for Kelly Liken, where the eponymous Top Chef finalist cooks up treats such as a potato-crusted Colorado trout. Speaking of fish, the hottest table in town is the sushi spot that bears chef Nobu Matsuhisa’s name. The fish is flown in fresh daily, and a wall of windows provides spectacular views of the slopes. Dinner and a movie? No thanks. How about dinner (and drinks) at the movie? CinéBistro serves excellent food, stiff cocktails and first-run films in three elegant screening rooms. If you’re looking for a bit more action, Bol is bowling Vail-style, complete with flatbread pizzas and craft beers. For a meaty meal check out Elway’s Steakhouse (as in NFL legend John Elway). There’s just enough football memorabilia, and chef Tyler Wiard grills up steaks just right.
How to Get There
Went here with my family of 4 and stayed a week. The condo was amazing and spacious, service was incredible, location was perfect and just far enough away from the hustle. We love coming to Colorado in the summer and this is now a property we will keep coming back to. Probably one of the nicest places we have ever stayed.
What a wonderful property and staff. During the summer you do not have snow or the leaves changing color. What you do have is great access to hiking, biking and lounging! Very close to excellent shopping and restaurants. The views facing the back of property are very nice. As always the staff at Ritz are helpful and friendly.
I can't say enough good things about our one week stay. We were familiar with this part of Vail as we had previously stayed at the Marriott and at the Antlers and knew we didn't want to be in the middle of the crowds, which were only a pleasant walk or a short free bus ride away.
Our 3-bedroom condo was very large and well-maintained - each bedroom had it's own bathroom plus a 1/2 bath off the living area. There was more than enough storage and closet area. The kitchen was well-stocked (look before you go grocery shopping - you may not need to buy some items). We used the hotel shuttle to go to the "cheaper and larger" grocery store on the other side of the highway and then called them to pick us up. We never had to drive. We thought housekeeping did a very thorough job - no problems.
Those at the concierge desks were very helpful - made several reservations for us, and always greeted us when we returned. Special events were offered by the hotel (via email) and those which some of us took advantage of - Colorado Beer Tasting and the Architectural Tour of Vail were fun. The kids loved the free chocolate chip cookies every day from 3-5.
All in all, we felt like the Ritz was a great place to stay!
Ritz-Carlton is a brand that evokes expectations of excellent service and high-end properties; unfortunately at this hotel the emphasis is more on "Residence" than "Ritz". We arrived at midnight for a 3 night stay with good friends, and were greeted by a stone-faced employee at check-in who slowly checked us in. I chalked it up to being midnight and that perhaps he was at the end of his shift, but I saw him 2 nights later (earlier in the evening) and was met with the same blank stare/dull look.
We had a large 2 bedroom suite that was very spacious in the common areas but pretty tight in the bedrooms, with virtually no counter space. On our first day, in spite of the fact that we were tired from the trip and were lounging in the room until close to noon, the housekeeping started cleaning when we were out on the balcony (we did not hear them come in), and when we asked them to come back later since we were leaving in an hour, they said they were just doing a quick clean and would be out in 5 minutes. They kept to their word, but did not do a good job cleaning. The next day we were out of the room from early morning (fly fishing!) until early afternoon, but they had not cleaned the room by the time we returned. We were in the room for 1/2 an hour with the do not disturb sign on the door. During that time they left a note on our door saying they had been by to clean but due to the sign they did not come in and that housekeeping was available until 3. At 2:45 I went down to the front desk to request housekeeping (which was becoming a source of irritation for us) and they said they would send someone right up. When we returned at 4:30 the room had still not been cleaned! We complained and they said they would get someone to come and, to their credit, they did, although it was clear they rushed through it.
The property itself is ok (I would rate it a "B"), but not the level I would expect from a Ritz. The pool, like the property (and our experience), was average at best, and not worth the price. Though we loved Vail, the hotel was a fail.
We were scheduled to stay in a different hotel, but that hotel moved us to the Ritz Residences due to a maintenance problem. Therefore we did not pay market rate for our room; we got a ridiculously amazing deal. We stayed in a 4-bedroom condo, and it was magnificent! The room itself was phenomenal---spacious, modern decor, 5 full bathrooms, and laundry in unit. All of the staff was terrific, helpful, friendly. Our kids loved s'mores by the pool in the afternoon. The shuttle was a great convenience; we never drove our own car in Vail.