4.5
Very Good 1309 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The lack of lines at the ski-lift outside the hotel
  • Equipment rental and ski valet right by the lift means you're on the slopes in a jiffy
  • The selection of local beers at the bar
  • Strolling along Gore Creek, which runs past the hotel

What To Know

  • Downtown Vail is two miles away
  • There are complimentary cookies, hot chocolate, and champagne every afternoon
  • Free WiFi
  • All rooms can sleep up to four—perfect for families
living room penthouse apartment Lobby

Overview

Beautifully renovated ski-in, ski-out resort with its own ski lift, luxury spa, and heated outdoor pool

The Lowdown

Skiing and snowboarding couldn’t be easier. When you arrive at Hotel Talisa, there’s a ski valet service to help you rent equipment or store it if you’ve brought your own. Each morning, someone will fetch your boots, skis, and poles and position them for the easiest access. The lift is just outside and there’s a ticket office, too, so no need to go into Vail for your pass. It truly doesn’t get more efficient. Once you’ve finished a day on the slopes, warm rooms with cozy dormer window nooks await, there’s a stellar spa with massages specifically designed to ease muscles tired from skiing, and the Gessner restaurant (open all day) serves a standout dinner menu of elevated classics like seafood gratin and New York strip steaks, plus boards of Colorado cheeses and inspired ideas like a beer-battered lobster served with fries. Dips in the heated outdoor pool or drinks by the fire pit are great opportunities to socialize, and there are kid-friendly amenities that range from free cookies to assistance with putting on their ski boots.

In the Area

If skiing or snowboarding isn’t your thing, or you’re just looking for a change of pace for a day, the hotel can organize other nearby outdoor activities: fly fishing, golf, cycling, hiking, tennis, snowmobiling—you name it. It’s possible to reach Vail on foot, but the two-mile walk isn’t much fun in the dark, so arrange to hop on the hotel shuttle if you don’t have your own car. The Betty Ford Alpine Gardens, roughly two-and-a-half miles east, are open year-round for exploration of the blooming flowers in warm months and guided snowshoes treks on the Garden Tree Trail in cold months. Vail’s got a slew of restaurants you shouldn’t miss; in particular Matsuhisa, with its extraordinary sushi by Nobu Matsuhisa, and the cheery, welcoming Mountain Standard, which pairs mountain views with an excellent raw bar and moreish buttermilk sea salt biscuits. And don’t forget to hit the donut happy hour at cozy bakery Northside Kitchen.

How to Get There

Hotel Talisa
1300 Westhaven Drive
Vail, CO 81657 United States

Reviews

4.5 Very Good 1309 Reviews
Poor trained staff
Reviewed 19 hours ago

The hotel itself is gorgeous. was here for a work trip so didnt really get to explore or see anything other than the rooms and the lobby level- however it is a beautiful hotel- 65M renovation was visible.
Check-in staff was great & helpful as were the valet men out front. eager to open all doors for you and help with directions/recommendations.

Now for the Negative.
Went to hotel restaurant to eat dinner. decided to eat at the bar.
Nick the bartender- great- poor guy needed help.
When people ordered food he had to walk all the way back to the kitchen to get their food (why is there no one there to run food out for him?)
it was Monday night it wasnt exactly swamped with people.
Someone ordered a hot toddy from the lounge area (so they ordered from a waitress) but he had to go back into the kitchen to get the coffee to make the drink. no coffee at the bar.
The bar was left unattended several times because the bartender had to run and grab food and beverages necessities. Not his fault, he just should have help. He was great let me make clear Nick was great.

Meanwhile waitress Kelsey who was working in the seated lounge sofa area near the entrance had maybe 2 people she had to serve on but somehow no one felt necessary to ask her to help with the swamped bar area.
Kelsey was telling another waiter about the guy who was still at her house when she woke up that morning on her couch.
We paid our bill at the bar and moved into the lounge lobby area where you can order drinks (where Kelsey was the waitress)
We tried to get Kelsey's attention -- she saw us-- just like she saw me when i first got to the restaurant and i asked where the restaurant was to sit for dinner and she couldnt have been less interested walking away from me saying the bar here or the restaurants back there - not pointing to anywhere. i had just checked in 15 minutes before so i didnt know where "back there" was.

so again.. tried to get kelseys attention- she walked by us but not because we were trying to get her attention, she was going over to the register and we happened to be in her line of direction. we said "excuse me can we order a drink" and her reply was "I'm actually clocked out now so the bartender can help you" 8:40pm.
SO we walked back to the bar and the bartender wasn't there. (he came back quick but get the gist.. your bartender should NEVER leave the bar)
Disaster.
i know you guys were updating your systems to be in sync with marriott but this had nothing to do with systems.

Breakfast entire different situation. had 2 male waiters who were beyond attentive/helpful/punctual and the woman in the front was lovely and friendly as well.

maybe just work on the night staff.

Amazing experience in winter wonderland!
Reviewed 1 day ago

My husband and I traveled from Denver for a 2 night stay at this property. We absolutely loved our overall stay! Our room was beautiful and spacious- the stand alone bathtub was to die for...our breakfast was good as was the food for dinner at the restaurant. The amenities in the evenings- hot chocolate bar and smores are some that all families and couples can appreciate. The recent renovation made the place looks brand new. I wish other hotels would take note of what a successful renovation looks like and where to put that money in a property. My only slight issue was the valets- they seemed super busy at all times and were at times a little short with the guests. I think if they had a few more working at peak times that might help! We will definitely be back next year!!

Nice amenities poor service
Reviewed 3 days ago

Amenities are five star. Room was clean. Attendant, both valet and front desk were somewhat rude.

as I am walking in with my bags from self park. Valet: Are you checking in sir?
Me: no just taking my bags up to my room.
Valet: just so you know your car will be booted since this is a valet only property.
Me: the second gun said up to 24 hours and I paid to enter.
Valet: oh then you should be ok that is run by a third party.

My impression: attendant was not happy that I used the self park...2 min walk and was letting me know by providing sub-par service. The actual exchange was ok, but for a “5star” hotel I would have expected better service. For example following up the above exchange with can I get someone to help you with your bags or at least hold the door for me..instead he just watched as I struggled opening the door while carrying 3 bags.

Front desk: I noticed they had cider and tea in an area near the front desk ( though upon inspection the cider was empty). I prefer coffee to those options and asked the front desk attendant if they had any. They simply replied no.

My impression: similar to the valet attendant I would have expected additional follow up for the price and star level. For example, sorry sir we do not offer coffee at this table, but you could order through room service or at one of our restaurants, alternatively we do have keurig machines on each room ( though mine only had decaf).

Rooms are clean materials were nice hospitality waa weak. Might be a one off experience so take it with a grain of salt, but was a bad enough impression that I decided to write a review

Vail Summer Getaway
Reviewed 3 days ago

Enjoyed every minute spent at this property! Every single staff member we encountered was friendly & read to be of service. Even much so, that by the end of our four night stay, people such as the Valet were greetings us by name. Our room was immaculately clean, the functional yet grandiose design of the bathroom made us feel like we were in a spa. Our balcony overlooked the balcony & mountain, making for breathtaking views. Each afternoon we enjoyed the complimentary champagne sabering & happy hour. Vail Village was a 10 minute bike ride away, or we would ride the free Hotel Talisa shutt.e After a few days, we hard no desire to go into Vail Village. Instead we would hang at the infinity pool, sipping cocktails, listening to the live music. Can't wait to be back!

great staff
Reviewed 2 weeks ago

this hotel is extremely comfortable and clean. but the staff is pure quality...just plain happy and pleasant. well trained. free shuttle all through vail and lion's head til 11 pm.the property and heated pool/jacuzzi are beautiful, great workout room with viuew with acc4ess to gym club too across the street.