The Steamboat Grand
What We Love
- Breakfast included in the rate; see Details for more information
- Expansive mountain or Yampa Valley views from every room
- Full-service spa and fitness center
- Large heated pool open year-round — especially romantic when it snows
- On-site restaurant the Cabin features local ingredients
- Year-round mountain activities
- A free shuttle to town is available
What To Know
- A resort fee of 5 percent per room per night will be collected from Jetsetter upon check-out
- The Western-themed decor won’t appeal to everyone
- Expect families, especially during holiday weekends and the summertime
- Rooms overlooking the pool can get noisy
- Ski season ends April 10
- Elevation is nearly 7,000 feet — so wear sunscreen and drink plenty of water
- Free WiFi
- Parking On Site
With a stay at The Steamboat Grand in Steamboat Springs, you’ll be near ski lifts and minutes from Gondola Square and close to Steamboat Ski Resort. This 4-star resort is within close proximity of Amaze’n Steamboat Family Fun Park and Yampa River Botanic Park.
Make yourself at home in one of the 328 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 2 spa tubs. This resort also features complimentary wireless Internet access, ski storage, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 km.
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Steamboat Springs? This resort has 17000 square feet (1579 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
To Whom it may concern,
I stayed in room 624 on those dates.
I checked in later in the evening, between 9:45- 10pm. No issues no heads up. The next morning, I got up early. Brushed my teeth. The water was brown.. Picture below.. Great.. I can’t finish brushing my teeth . I tried running the water in the sink and shower. Both brown for 5 plus minutes.. I needed to head out.
I stopped by the front desk Saturday AM to voice my concerns/frustrations. No empathy, no sympathy. Just shrugged it off. Very condescending front desk agents. It just added to the frustration.
I called back about 10:30 that morning to ask nicely for engineering to run water while I was out to clean out the brown crap. I told them I would be out until 9 or 10pm and good go in any time. Okay great. Lets get this fixed.
Got back to my room this evening, nothing had been done. Still brown water. Awesome. Can’t get basic necessities like clean water. I run out and get bottled water from the local gas station.. I call down to the front desk to voice my concerns. A few apologies but basically nothing.
The fact that this hotel has failed on several requests and at several levels. I don’t feel I should have to pay for this room for both nights. To say its disappointing is an understatement. Terrible service, terrible hospitality. So glad I can't get clean water in my hotel room.
We had ten days in the hotel for our ski holiday. The location was great, about 50 yards to the hotel ski storage and another 50 yards to the gondola. Our rooms were large and comfortable but got a little stuffy at night, needing the air conditioning on. By contrast the restaurant was generally rather cold as the air conditioning apparently could not be adjusted. We found the staff very helpful and we particularly liked the French onion soup in the restaurant. We also tried the hot tubs and the gym, which were easy to access and were of a high standard. There was a small supermarket 5-10 minutes walk away and a large market 5-10 minutes on the free bus.
I have been to Steamboat many times but this is my first visit to the Steamboat Grand. My two boys (11,9) and I tayed in a studio room (queen sofa sleeper and two day beds) with two boys in mid-March. The rooms were clean, spacious and all the necessary amenities for a four night stay.
The property itself is very nice. The outdoor pool area has a large heated pool with two large hot tubes (one adult and one family hot tube). There is a pool side bar if you need a cocktail or three. The pool is outside of the fitness center which could use a little updating but is suitable to those that need an extra workout before or after skiing. The fitness center does have a large sauna and steam room adjacent to the locker rooms. There is ski storage across the street at the slope.
The on-site restaurant serves quality food for all meals. The homemade soups were fantastic. There is a daily shuttle service that leaves a few times an hour during the day to downtown Steamboat free of charge, which is a nice amenity if you want to dine at the many options the town offers. The staff were friendly, courteous and helpful. If you want a full service option basically slopeside, this is the place.
Overall this is a very good property with some nice touches and a few things that should be known for visiting guests.
- The parking is not bad at $15 a day across the street and $20 a day in the hotel underground. I was annoyed that apparently across the street where I parked - nobody else was paying as it was low season with free in and out - but I got charged in advance from the hotel. I might have checked first....
-The pools are nice with a separate and very large hot tub for adults 18 and over. That is a merciful touch as there are quite a few children running and screaming all over so its nice to have a buffer. It is great the tubs are large as they are reasonably crowded but not to the level of discomfort.
-They do have a bar near the pool and have many threatening signs about bringing your own in. This is a shame as while the drink service is fairly reliable, coming around the pool and taking orders. That said it would be nicer to bring your own wine in plastic cups as many hotels allow. PRO TIP - during happy hour 4-6 (I think) in the lobby bar - they have 1/2 price wine and beer etc and can pour plastic to take to the pool with you - with a better wine selection and saving a few $$. Still wish the option to bring your own cups was not discouraged.
-Standard (non suite) luxury rooms are exceptionally cozy - meaning small - smaller than I am used to, so travel with somebody you like a lot - but they are quite nice and not so small once you get used to them. The bed is comfortable and the Fireplace and Whirlpool bathtub in the bathroom are very nice touches that made it extremely comfortable.
-Balconies allow no smoking - this is a shame as I really enjoy a nice cigar in the evenings on a balcony with great views, but there are multiple warnings about this everywhere and threats of $250 fines, so no enjoying a good cigar on these balconies. This is too bad - there is plenty of breeze and balconies seal tight so any cigar smoke unlikely would bother anybody in the is large resort.
-I took a Ski Mountain View as somebody had recommended it on this site. Not sure its needed and each has its pluses and minuses. The Mountain View faces the main road through the village so you will get the sounds of the shuttle busses and people walking and talking through the village. Its not real loud and I had a high floor - but good to know. It is nice to wake and look directly at the mountain. The view on the other side is probably quieter as it looks out over the plains and there is probably little noise as all highways etc are quite far away. If you are closer to the pool you will get the screaming of children but they close the pools at 9:45 so is pretty quiet after that. Next time I will probably select a non Mountain View as the other view is pleasant as well.
-The elevator are quite fast - which is pretty cool in a large and tall hotel. I rarely waited and got from the top to the bottom quite quickly on every occasion.
-The building has a fairly well stocked liquor store and Thai restaurant right on the ground floor. The Thai place wasn't bad actually - better than one would expect for a mountain town. The liquor store is quite well stocked with good wines and liquors and did not appear to be more than 15% or so above larger stores in bigger towns. Good place to stock up if good wine is needed on arrival.
-There are a number of fast food type places and a Walmart right down the street with about 4 minutes drive - again handy for essentials and things you may have forgotten without having to pay big markups.
All in all this is a good property with helpful staff and a fairly relaxed atmosphere other than the rules about balconies and pools etc. Their pool set up is much better than the Sheraton across the street (which looked rather sad) and the luxury rooms, while small, are loaded with the amenities such as the fire and whirlpool bath which made it rather nice. I did peek in some suite and family rooms up and down the halls and they were much larger albeit for families with a higher price tag. I enjoyed my stay and felt relaxed and comfortable overall and would recommend this and most likely will stay again.
I love this resort. The staff have always been friendly. The rooms are nice and clean. I loved the decor in the main area. It has fun seasonal decorations. The dining and cleaning staff are friendly. Easy access to the hotel. Lots of parking. Good dining options. Worth the value.