The Ritz-Carlton, Denver
What We Love
- Every room has a rainforest shower head and oversized tub
- Lots of business-friendly freebies, including shoe shines, coffee and newspapers
- The spa's whimsical treatment menu, including Colorado river stone massages and beer-infused malt body scrubs
What To Know
- There's a $12.95 per day fee for WiFi
- The Fitness Club, Forza, is adjacent to the hotel, not onsite
- Thanks to 13,000 square feet of meeting space, this is a magnet for business travelers and groups
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
This luxury hotel in the Mile High City offers the best of both worlds: a cosmopolitan setting in the buzzy downtown district and views of the majestic Rocky Mountains. Sports are something of a fixation here, with steak and seafood restaurant Elway’s named for Denver Bronco quarterback and NFL Hall of Fame Inductee John Elway – the venue even puts on special brunches before any home Broncos game. The spa, meanwhile, offers everything from bespoke body treatments to manicures, and there’s a café for healthy snacks post-pampering.
In the Area
Did we mention Denver is passionate about its sports? Get into the team spirit at one of several arenas within ten minutes walk of the hotel. Coors Field, a 76 acre ball park, is home to the Colorado Rockies; The Pepsi Center hosts professional teams including The Denver Nuggets (NBA Basketball), The Colorado Avalanche (NHL Hockey) and The Colorado Crush (Arena Football), while state-of-the-art INVESCO Field at Mile High is the place to see the Denver Broncos play. Prefer retail therapy? Hit up Larimer Square, where you can shop for everything from antique costume jewelry to artisanal chocolates, and do outdoor public yoga, if that’s your thing.
How to Get There
I booked this hotel on points, having stayed in many ritz Carlton’s I know what to expect. This hotel is not like any other!!! Staff I found were far from attentive both in the hotel and restaurant. My room was in need of an update and just what I would call adequate, didn’t feel any luxury. My iron was completely broke to where wires were showing and the rack that held up the ironing board was hanging off the wall.
Dinner was good food wise but service was terrible, very abrupt and not up to standard. We had to even find our own napkins! Breakfast the opposite, good service but terrible food. The egg white Gratin was basically a fried egg white with some over cooked vegetable thrown on top. They didn’t have the salsa that was supposed to accompany it, potatoes so dry and no taste.
Not given the amount told their was parking and two meals, great paid for those. Receipt was emailed. Now I don’t normally check receipts but luckily this time I did. The hotel had charged me $153 for the night I had booked on points. I contacted the hotel and this was credited to my card but it was the fact this happened in the first place. The message from the hotel said they were sorry and hoped I stayed with them the next time I’m in Denver. I certainly won’t be.
My experience here was a disappointment, I will not be back.
This place is terrible. 1) Rooms are outdated, 2) Bonvoy status is ignored: Room had a view of a powerplant (front desk gentleman said it was one of the best views in Denver - Hah!) and they do not offer complimentary breakfast for Platinum members, 3) Heard noise all night and then hammering in the morning, told the front desk and was met with a shrug, 4) Worst of all, I received an erroneous several hundred dollar charge that I noticed weeks after my stay. When I called to correct, no apology, nothing, just ohh not sure why that happened but we will fix it.
This place sucks, avoid!
Excellent staff and club lounge carry this ritz.
Ok gym - no windows dungeon style
Room 1019 has embassy suite level furnishings
$50 parking per night is insulting when you pay over $600 a night
Breakfast included is good.
Denver is a vibrant city with excellent transportation, food and activities. You can safely walk day and night and will be amazed at all the people out and about.
The Ritz sits there more like a hospital then a relevant hot spot. I guess if no opening windows and quiet is what you need then this is the place for you.