4.0
Very Good 946 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Ski-in, ski-out location at Crested Butte Mountain Resort
  • Full range of amenities, including pool, hot tub, spa and fitness center
  • Enhanced kitchenette in each room
  • Friendly, young staff who share local intel
  • Free WiFi
  • A portion of each pet fee donated to a local animal rescue group

What To Know

  • A resort fee of $21.32 per night will be collected at the Jetsetter checkout
  • The hotel is pet-friendly, with a $35 per pet, per night, fee
  • Guestrooms were last renovated in 2009
  • Location is at the ski area, three miles from the town of Crested Butte
  • After après winds down, the base area is relatively quiet
  • The hotel’s name is no exaggeration — the elevation here is about 9,380 feet, so take time to acclimate, drink water and wear sunscreen

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Crested Butte (Mount Crested Butte), Elevation Hotel and Spa is minutes from Crested Butte Mountain Resort and Trailhead Discovery Museum. This 4-star hotel is within close proximity of Trailhead Childrens Museum and Crested Butte Chamber of Commerce.

Make yourself at home in one of the 262 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Crested Butte? This hotel has 21000 square feet (1951 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Elevation Hotel and Spa
500 Gothic Rd
Crested Butte, CO 81225 United States

Reviews

4.0 Very Good 946 Reviews
Ups and Downs on Elevations.
TWTHOMAS

Mixed reviews on this hotel. For the price point, it met our needs. Not sure if we would stay there again.

Short walk to the shuttle bus to downtown which was nice.

Room was decent size. Had a king bed with pullout couch which met the sleeping arrangements for this family of four. Ceiling fan wobbled but I fixed it with a piece of cardboard. However, the fan gave off zero air so we asked the hotel for a box fan which they brought up to the room. We also had issues with the refrigerator as it didn’t cool appropriately so at 10:00 pm, the hotel brought another one (shoutout to Jonathan). He came back 10 minutes later to make sure it was working. Other issues with the room was the screen door to the balcony kept falling off and the DVD player didn’t work. We didn’t inform the hotel as we did not want to mess with it.

For housecleaning, they did wash the dishes in the sink and that was not expected. However, a couple of times we had to get towels as they were not replaced and we followed the directions to leave them on the floor. Also, got all lotions and no conditioners. The to-go coffee cups were not replaced. Called the front desk and they said I had to come to the front desk to get the conditioner and cups. Rooms did not get vacuumed.

The ice machine on the 4th floor did not work so had to go to the 3rd floor.

Valet service desk, they assisted in unloading the vehicle which was helpful but when departing, he stood outside and just watched us.

Didn’t eat at hotel because of the bad reviews and did not want to risk it. I did stop by the bar for a drink at 9:45 pm and it was closed.

The front desk people were nice during check-in. They offered the couple after us a beer but did not offer anything to my wife or me. Oh well.

The heated pool was pretty cold and the hot tub by pool was warm. However they had plenty of towels.

Parking, $20 a night. Ouch. This should have been included into the “resort” fee. Parked here one night and it was a tight fit so had to go to the “dirt” parking lot located in Treasury Road. Not much lighting and it’s a good walk back to hotel. Hotel should have provided a pass so a person could park just a little closer.

Desperately Needs New Management
jb2281

Where to start? We were in Crested Butte with a group of friends and by the end of the trip, everyone agreed this was one of the worst hotel experiences we have ever had. What a shame, the awesome location on the mountain deserves a better hotel taking that spot.

Booking:
Trying to book our room took multiple frustrating calls getting passed back and forth between people over multiple days, and even after all of that, we still did not get the room we thought we booked.

The App:
Ah the “app”. Everything at the bar, restaurant, and room service must be ordered through the app. This must be some manager’s great idea to cut costs and consequently much-needed staff. Well, it also cuts revenue because it’s terrible, and we would rather go to a real restaurant and talk with a real person than use the app. The app became the punchline of many jokes during our stay.

Restaurant and Bar:
We did eat at the restaurant one time. The food was cold and disgusting, and because we did not have a server, there was no one to speak to about our concerns. Not sure how you can screw up mac and cheese, but alas Elevation finds a way! We also waited at the bar for over 25 minutes to get served a drink, which is completely unacceptable.

Housekeeping:
During our week long stay, we only got fresh towels once, never got clean sheets, and never got replenished coffee supplies. I did a little test to see if housekeeping would ever change the sheets, and nope, they just remade the bed without changing them.

Apathetic and Rude Employees:
Interacting with staff, if we could actually ever find someone that works at the hotel, was aggravating. When trying to solve some of the issues with our stay, the staff either acted annoyed, didn’t care, or were flat out rude and sarcastic. When asking why the restaurant closed at 9 PM when it’s supposed to be open until 10 PM, the front desk employee rolled her eyes and made a sarcastic remark.

Parking:
Lastly, having to pay $20 a day for parking is just icing on the cake.

Crested Butte is one of the most beautiful places on Earth and this hotel makes you appreciate being outdoors even more.

They try so hard and it shows
Love2Travel690

I really enjoyed our stay here. A few things went wrong w our checkin and parking and they tried so hard to fix everything I didn’t mind at all. I’ve never stayed at a more dog-friendly hotel - they also seem to go out if their way to accommodate pets and it shows. The rooms are well-appointed and nice. We’ll be back for sure!