One Ski Hill Place, A RockResort
What We Love
- Multilevel lobby with huge fireplace, piano and expansive windows
- Cozy bowling alley and lounge with mining-themed decor
- The only ski-in/ski-out residence in Breckenbridge
- Full kitchens with Bosch and Thermidor appliances
- Free WiFi
- Well-equipped fitness facility with sauna, steam and massage treatment rooms
What To Know
- A $35 resort fee per night will be collected at the Jetsetter checkout
- Getting into town requires a (free) shuttle transfer
- At 9,950 feet elevation, the air is thin — drink lots of water!
- The BreckConnect gondola is handy but runs only until 5 p.m.
- Check-in is at 4 p.m. and check-out is at 10 a.m.
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at One Ski Hill Place, A RockResort in Breckenridge, you’ll be near ski lifts and minutes from Breckenridge Ski Resort, and close to Riverwalk Center. This 4-star resort is convenient to Edwin Carter Museum.
Treat yourself to a stay in one of the 75 guestrooms, featuring fireplaces. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected.
Treat yourself with massages and facials. You’re sure to appreciate the convenience of ski-in/ski-out access at this resort, which also features 2 indoor swimming pools and 2 spa tubs. This resort also features complimentary wireless Internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at one of the resort’s 3 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
How to Get There
I recently stayed and hosted a course at One SKi Hill Place and I could not be more satisfied. The GM Chris and everyone (literally everyone) who worked at OSHP was incredibly kind and helpful. The venue is obviously spectacular, but the above and beyond service is why people should use OSHP for both skiing and hosting a meeting/conference.
The facilities make for a terrific ski vacation for the whole family. The location is truly ski-in, ski-out with the whole resort focused on the mountain. The on-site equipment rentals and very friendly ski valet take the dread of schlepping all the "stuff" out of the ski experience. Our 2 bedroom was clean, attractive and well-equipped (both kitchen and laundry). We used the pools, hot tubs, spa, bowling alley and restaurants - and frequently took advantage of the shuttle to town. We enjoyed Breckenridge more without the challenges of finding parking. We had a top-notch experience and would recommend One Ski Hill Place.
I've stayed at several RockResorts and I have to say that the One Skill Hill Place property is by far the worst in terms of service and amenities. However, the location is amazing (the only reason I gave 2 starts is because of the property location which is right at the base of the peak 8 lift).
The problem with the resort is that management runs it like a mediocre time share rather than a 5 star resort. Matt at the front desk is rude and unfriendly to guests. The hotel only has a couple bellmen so if you arrive at the hotel during a busy time or late in the evening, be prepared to carry your own bags. The hotel also advertises that they offer a shuttle service into town but that's misrepresentation. Really, they have an SUV that the bellboys are allowed to drive guests into town when they aren't busy (which is virtually never because there are only 2 bellboys). So, really what you can expect is to wait 45 minutes for an old van that picks up guests at various hotels and takes them into town. Good luck catching that van back up the mountain to the resort because of all the guests from different hotels that use it. I must say that Lorenzo was able to take us into town a couple days and he was exceptionally friendly during the ride. However, we subsequently learned that he got in trouble for actually being friendly to guests and driving them into town because apparently he was supposed to ignore our requests for service and wait around the hotel to help with other tasks because he was the only bellman on staff (crazy)...
Also, the hotel fully acknowledges that it doesn't receive AT&T cell phone service--so if you need to make a business call or find your family on the mountain you're out of luck. The staff at the hotel recognizes this is a problem but the hotel apparently isn't willing to remedy the issue by purchasing an "m-cell" for its guests. I recognize that it is a lot to ask for a hotel to spend a few hundred dollars and buy a cell phone service booster but this is supposed to be an upscale resort that charges, during season, over $1,000 per night so I think it's reasonable to ask them to make accommodations for people with AT&T service.
Also, there are virtually no hotel dining options. There is a tiny restaurant in the hotel that serves stale continental breakfast in the morning and cafeteria grade food in the afternoon. This may not be a problem if you're planning on eating in-town every night but becomes an issue for breakfast (which is dreadful) or when there are snow storms and you can't (or don't want to) traverse down the mountain into town on the old van because there is too much snow/ice on the roads. RockResorts has a captive food audience at the hotel but just ignores it.
Overall, the property is in a great location if you're only there for skiing but if you're looking for amenities and good service look elsewhere--especially at this price point.
Stayed here for some spring skiing.
First time here and I hope in the future they can fix a few things and it would be one hundred percent world-class.
- Location was fantastic. Close to the gondola to town and many of the lifts. Being at the bottom of peak 8 was nice.
- Gondola to town closes at 5:30pm so the shuttle was convenient.
- Good amenities within the building. We used the outdoor hot tub and the bowling alley.
- Ski/board valet for the building. Two guys out there that were on top of it. Saw us walking out the door and automatically knew our equipment and handed it over. They work hard so be sure to tip them. Customer service at its finest.
- Kitchen in our studio unit and well equipped.
- All my cons really were around customer service and training. The customer service team could learn something from the ski valet guys outside. They’re friendly and go above and beyond to make you feel like you’re a true welcomed patron there.
- The front desk service could have been better. For what they call a luxury accommodation, I actually expect them to go above and beyond in terms of customer service. When we arrived with our car, we were waiting for someone to either come up to the car and ask if we wanted valet or if we had the option to self-park but it took them about 2 minutes to come down the steps to greet us. We felt awkward waiting there. We had no idea what we were supposed to do. The next morning when I went down for coffee, I watched what probably was a manager, behind the lobby desk raising his voice at a customer. Guy seemed frazzled. The customer was pretty calm but seemed disappointed at something of course. Never a way to handle a customer.
- While it wasn’t the hotel, the shuttle bus which was operated by Mountain Master Association wasn’t the friendliest. I called around 8pm to get a ride back to the hotel. I didn’t know how it worked. I told her where I was and asked how long it would take and she responded in a tone, “well like I said since you didn’t hear me the first time, we are an on call service so you call us when you’re ready and we tell you where to go for the closest stop which takes 5-15 minutes.” Just an unnecessary tone and again, not something I’ve come to expect from what they call a luxury resort.
If getting a studio unit, call ahead and request for a unit with a bed, rather than the Murphy bed. It’s not guaranteed but we got one.
All in all, I hope my stay isn’t something that happens for all guests but I know this place can really be a world-class accommodation if they just get the customer service part down.
My family and I rented a wonderful ski in/ski out home at the base of peak 8 at Breckenridge. This home came with full amenities to One Ski Hill Place. We were excited to use the spa, bar options and bowling facilities at One Ski Hill. Two of our family members had suffered prior injuries and could not ski but ended up spending a great deal of time at One Ski Hill in the gym, etc. They felt extremely uncomfortable because of a woman named Caitlin at the front desk. This all began Tuesday evening, March 12th. My 23 year old daughter had made bowling lane reservations for all six of us at 6pm. When we arrived at 5:50pm, we were told by Caitlin that we had been moved to 8pm. She couldn't tell us why we were moved nor did she offer anything. She said she "could see that our reservation was moved but didn't know why because the concierge that did it was off". I requested she give us one of the two lanes that they had given to some other family and she said she couldn't do that as they reserved both lanes. She failed to see that her staff had changed a reservation WITHOUT notification and offered no recompense. She also stated that the family that had both lanes at 6pm was staying there in the lodge. I asked if that meant they had priority?! She then claimed it didn't mean that...but why then did she state that? Things get worse...
We did show up again at 8pm, three shuttle rides later. Our bowling lane then broke and they couldn't fix it until 8:20pm. We were only on round 5 of our group bowling when one of the bell hops came in and said we had to leave. I understand that they have to stay on time for guests but the next group had not arrived yet. Also, and this is the worst part, one of our family members wasn't feeling well and had gone out to sit in the lobby when our lane broke down. She overheard Caitlin, the supposed "professional" on site manager of the front desk talking about my family in a completely disrespectful way LOUD enough for the entire lobby to hear.
I confronted Caitlin when I heard about this and she merely shrugged. Caitlin has no business being in the industry. She is completely rude and ultimately horribly unprofessional. She inferred that by renting a home nearby that we were less welcome than people staying in the lodge. Caitlin made us feel unwelcome and uncomfortable.
I did contact her boss, Chris Grusbach, the general manager at One Ski Hill Place. He left one message basically saying he has had no other complaints about Caitlin in three years time. We were disappointed overall in One Ski Hill Place.
I want to add that we live by the platinum rule, to treat people as they would want to be treated. We are by no means disrespectful to anyone in the service industry, as we ourselves have been in the profession. However, Caitlin was SO bad that I had to say something.