The Ritz-Carlton, Bachelor Gulch
What We Love
- Ski-in/ski-out location serviced by a high-speed quad and a team of ski concierges
- The Club Level rooms, which offer private concierges and a daily barrage of culinary treats and beverages
- The afternoon firepit lighting ceremony, with cookies and marshmallows
- The Bachelor’s Pack, dog-friendly amenities that include gourmet treats and an in-room massage
What To Know
- The semi-remote location means you need a car or shuttle ride to get to restaurants and shopping in Beaver Creek Village
- A $30 per room, per night, fee covers amenities such as WiFi, shuttle service to Beaver Creek Village and marshmallows at the firepit
- There's a $40 per night charge for valet parking
- Check-in time is 4 p.m.
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Fashioned after the grand lodges of Yosemite and Yellowstone, the Ritz-Carlton has an American-lodge-meets-Rocky-Mountain-modern look. In the great room, a stone fireplace guarded by a dignified elk head soars into a maze of lodgepole timbers. A recent $15 million refresh by Bilkey Llinas Design lightens the lodgey look by mixing blue sofas and light neutrals with chocolate-brown leather ottomans and seating.
Bed and Bath
Most of the generous rooms (450 square feet) feature mountain or valley views, and some have stone fireplaces, walkout balconies or both. A recent redo updated the rooms with Colorado colors. Soft blue walls, sky-blue window treatments and seating, paintings of aspens and wildlife by Colorado artists, and patterned carpeting that mimics cracking ice complement the existing dark wood millwork. Bathrooms are havens of luxury with deep marble soaking tubs, terry robes and thick towels.
Spago is an enticing culinary shrine that starts with craft cocktails, such as the Blackberry Anejo margarita, at the silver bar, surrounded by pony print bar stools. The eclectic dining room, which has floor-to-ceiling shuttered doors, features a seven-course tasting menu with wine pairings. The new Buffalo is a less fussy choice, with Colorado beers and a steakhouse menu. The spa features a coed rock-lined grotto pool and innovative treatments such as a cinnamon-scented hot toddy for the body and excursions that start with hiking or snowshoeing followed by yoga and a massage at a rustic mountain cabin.
In the Area
A short drive (or ski) away is Beaver Creek Village, a vibrant resort community encircling a skating rink. You can splurge on designer ski apparel at Gorsuch, grab an après-ski margarita at the Coyote or take in a show at the Vilar Center. For dinner try the Colorado lamb or roasted elk filet at Mirabelle, a romantic, rustic farmhouse operated by Belgian-born master chef Daniel Joly. If Beaver Creek’s 1,832 acres of terrain are not enough, another 5,289 acres can be found at nearby Vail.
How to Get There
This is a typical Ritz Carlton resort property which means 1) it is expensive, but 2) service and food is generally exceptional. It is near the resort town of beaver creek, but a bit more isolated. There is no place to walk to for shopping or dining, but there are both within easy drives. You don’t need to leave the property if you don’t want to. Food on property was expensive but good. My pet peace with ritz Carlton is the extra resort fees and of course valet parking fees add more than $100 per night to the room rate. Having said that we really enjoyed our stay. Everyday we went on 2 to 5 mile hikes up the ski mountains. Elevation is about 8,100 feet at the resort and goes up from there. Only real complaint is the music constantly going at the outdoor pool and outdoor bar, but speakers point away from the rooms so it did not disturb us in our room. We were there in the off season. This would be a great place to ski as there is a chair lift literally a few feet from the outdoor bar. We will go back.
I’ve been coming to this hotel for the past six years, typically just for drinks, dinner or to ski and eat. I’ve stayed twice. The hotel is great and we love coming here but after being charged a mandatory 24% gratuity for a sub-par dining experience on the patio I had to say something.
On my way out last night I told the two ladies at the front desk I thought that was crazy to charge 24%. I’ve worked in restaurants and dined and stayed at many nice places and the max I’ve ever seen is 20% and almost always it’s closer to 18%. I asked them if they had ever seen over 20% and they said yes at Ritz Bacarra. I said I stayed at Rosewood Miramar last weekend and there was no mandatory gratuity.
The only responses I received back was that the 24% gratuity is included on any size party on the their deck dining since it’s part of the pool. The lady then said the waiters only get 18% of the 24%. My response to that was this is even worse!!!
By the way the service we received was not great at all but having worked in restaurants I would have tipped 18% for “ok” service. It’s not about the $ at all, just principle. I hope the management changes their policy quickly otherwise I will definitely go elsewhere and recommend my friends do the same.
Also I’m not one to post online but I thought the two ladies at the front could have offered to take my name and email for a direct response from a manager that might care. I guess we will see what the management has to say here.
We actually stayed at Snowcloud lodge but used the RItz property for food, pool, gym and spa amenities. The facility is still very beautiful. The outside bar is nice for enjoying a drink with such beautiful summer weather. Pool area gets very busy so to get a chair plan to arrive early. The weekends are very busy with weddings and sometimes areas are closed to guests so if you plan to stay make sure you are aware of limited access to restaurants or outside bar area. S’mores are very popular with everyone so plan on kids running around. Fun time for families.
What turned us off a bit this visit was the lackadaisical attitude of the service staff. (Not talking about the club lounge as we didn’t visit that level.) Some seemed like they would rather be somewhere else. There was no feeling of welcoming at food or bar areas. Just doing a job. I am sure with the low employment level it is a bit of a challenge to find enthusiastic service industry staff but the Ritz reputation for service isn’t consistent here. We did have a wonderful experience at the spa with the one nail technician on staff. She was excellent.
Generally seems like some hospitality training is in order here. Will not give up on the property totally but hope for a better feeling the next time.