Hotel Jerome, An Auberge Resort
What We Love
- Main Street location in the heart of downtown Aspen
- Updated amenities include a three-room subterranean spa, a new restaurant with killer meatballs, and a Ralph Lauren–esque après-ski spot
- Original details, such as the front desk, fireplace and tile floors, are still intact
- READ MORE: 72 Hours in Aspen
What To Know
- The hotel re-opened after a complete renovation in December 2012
- Aspen Mountain's Silver Queen ski lift is a six-block walk — or a free SUV ride — away
- A $33 resort fee will be collected at the Jetsetter checkout; includes parking and WiFi
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
This Victorian hotel brought a touch of glamour to this rough-and-tumble mining town when it opened in 1889, and it sparkles even more today. A multimillion dollar 2012 renovation changed nearly everything — save the red brick façade, the beloved J-Bar and a handful of heritage pieces — but the overall effect is traditional. That huge portrait of Jerome P. Wheeler that resides over the refurbished wood and marble fireplace wasn’t there before — but it might have been. And modern artworks, such as The Water Boy, a rendering of the ghost said to haunt the hotel, blend seamlessly with antiques, including a vintage American flag and century-old mining helmets.
Bed and Bath
Guestrooms are refreshed, from the wood moldings down to the carpets, but they maintain a mining-era feel, thanks to old-fashioned luggage trunks that double as dressers, tweed wallpaper and burnished leather beds. Oil paintings of local scenery and black-and-white photos of Native American chiefs add a sense of place, and every room comes with all the necessary mod cons: iPads, Nespresso machines and flat-screen televisions discreetly hung in gold frames. The bathrooms, with double vanities, deep soaking tubs and separate showers, are palatial and come stocked with custom products infused with artemisia and black spruce.
The J-Bar, with its tin ceiling, Chippendale chinoiserie bar and saloon-like vibe, is Aspen’s favorite watering hole, and the place to go for a burger and a beer — or for the legendary Aspen Crud: five scoops of vanilla ice cream and three shots of bourbon whipped into a milkshake and served in a tin mug. For après-ski, the swanky but still casual Living Room steals a page from Ralph Lauren with plaid and paisley aplenty. Dominated by a vast pear mural, the cream-colored, 65-seat Prospect applies the farm-to-table ideology to hearty mountain grub, such as meatballs with polenta and Sunday gravy. There’s also a game room, with Yahtzee, Monopoly, an XBox360, PS3 and a decent-size gym on the second floor, plus a tiny but excellent spa in the basement.
In the Area
Matsuhisa Aspen, just across the street from the Jerome, has the best sushi in town, plus miso black cod and Chilean sea bass with black truffles. Book a table well in advance during peak season. The sleek, Bentel & Bentel–designed Element 47, the new restaurant at the Little Nell, pairs prettily plated locally grown fare (such as anjou pear agnolotti with Colorado Kobe) with a stellar wine list. Grab a seat at the kitchen bar to watch the action at the Chef’s Club, a collaboration of a rotating roster of chefs, Food & Wine and mixologist Jim Meehan. For strong margaritas, more than 100 tequilas and mezcals, and Latin dance parties, hit Jimmy’s. If you want to work for your calories, sign up for a ski tour out to Pine Creek Cookhouse for smoked trout, wild game and raclette.
How to Get There
I vacation to Aspen at least once a year. I have stayed at many hotels, houses and condos. The Hotel Jerome is our favorite place. Its a ten out of ten. The rooms are great, the staff is fantastic. The location is prime. The ambiance defines Aspen. The Living Room, Prospect, and J bar are all must stops on our trips to Aspen. It's very nice to have them right down stairs.
We had an amazing experience at the Hotel Jerome! From the minute we arrived curbside, until the (sad) day we checked out, we were met with OUTSTANDING customer service. Here's a breakdown of our six-day stay.
Junior Suite: We stayed in Room 310, a junior suite. It was very spacious and the décor was lovely. The room was immaculate upon check in and was kept in great shape during our entire stay. Turn down service was impressive, each night something special was left on the nightstand (sunscreen, lip balm) - very nice touch. The Hermes bath products were also high quality. Of course, the lobby and the "Living room" were very inviting and smartly decorated with the right balance of antiques, unique artwork, and mid-western charm. The fire in both fireplaces just added to the coziness.
Cowboy greeting and Check in: Upon arrival we were met by a crew of cowboys, they were super-friendly and quickly escorted us through the door. Although our room wasn't ready (we arrived very early) we were offered another room in the newer part of the hotel, but we opted for the original hotel suite. Make sure you get a sample of the 'green altitude water' offered at check in. I think it really helped - they will give you travel-sized bottles to go (great for hiking). The cowboys were quick and courteous every time we retrieved our car. Also, they will drive you (in Jerome vehicles) to venues around Aspen. They provided round-trip service to Plato's Restaurant (don't miss Plato's) in Aspen Meadows.
Prospect and J-Bar: We received impeccable service at Prospect. I think we had 3 to 4 people simultaneously waiting on us during each visit. The food was delicious, make sure you get some of their homemade multi-grain bread at breakfast - very tasty! Our waiter at the J-Bar was so friendly. He shared a lot of interesting Jerome/Aspen history and he really made us feel welcomed. The food was very good - quintessential all-American burger and a fresh mahi sandwich. If you're into bourbon, don't miss out on a shot of Pappy Van Winkle. Oh, and give the Aspen Crud a try.
Spa and Pool: I had an unbelievably relaxing Himalayan hot stone massage. The spa is very serene, wish I could have spent more time there. The gratuity is automatically added to the bill (you can also tip up). The pool was never crowded, the views of Aspen mountain are awesome. Heated robes are a great touch. We visited on my birthday, so sipping Prosecco poolside was a nice treat (you can order food/drinks at the pool).
Concierge: I'm a planner, so I had already booked our excursions, but the concierge was helpful when trying to decide whether to go to Iron Mountain Hot Springs or Glenwood Hot Springs. Iron Mountain is geared more to couples, so we went there. Upon check-out, the concierge helped us plan our return trip to Denver via Independence Pass. Waze kept routing us in the other direction, so the concierge ensured the correct route was loaded on my phone - very nice and a great way to wrap up our trip.
In summary, I can't imagine a better stay. We are hooked on Auberge Resorts now. If we ever get back to Aspen, you can be sure we'll stay at the Jerome.
I like the Jerome. Others may not like the dark hallways but I think it adds charm. We were a little early for check-in so we sat in the bar and enjoyed the fire and drinks. Later after dinner we returned and had great service again. Breakfast the next day at Prospect was outstanding - try the eggs benedict. Oh and by the way they upgraded us to a Junior Suite - try it if you can.
Returning to Aspen and the Jerome was everything and more I had hoped it would be. Tony, the storied GM, and the entire staff made me feel more welcome than just about any hotel I have experienced in the world. The only difficulty I have with the hotel is leaving, but it is all made better knowing that I will return.
DO NOT stay here if you have a car you care about - worst valet experience of my life. One guy pulled my Nissan GT-R up on request and stated "That car is terrifying." He had put it in manual mode and was driving it around in first gear. Later that evening, around 1AM I heard the valets gunning the other car I had on the property, a McLaren 720s. They didn't realize my room was directly above the garage. The morning staff reviewed the cameras and confirmed the staff did in fact get in my car and begin ripping the engine. Tony, the GM contacted me, very apologetic, claimed that the two valets were terminated and he offered me a free stay, but never followed up about this. What a shame - Jerome is supposedly this legendary Aspen hotel, but what I found borders on the criminal and I will never stay here again.