Carmelo Resort & Spa, the Unbound Collection by Hyatt
What We Love
- Daily activities — from cooking lessons to walking tours — are included in the rate
- All of the spacious, open room plans have private terraces
- Free shuttle into town
What To Know
- Its remote location means a two-hour drive and a ferry ride from Buenos Aires (or 20-minute flight on a small plane)
- In March and April, grapes are collected at local wineries and new wines are ready for tasting
- Although the resort provides several “couples experiences,” expect a lot of families, too
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Tucked up against the grassy bank of Uruguay’s Rio de la Plata, the Four Seasons Carmelo is a rustic retreat housing 20 bungalows and 24 bi-level suites. But the resort’s features speak to a seemingly larger scale: The three restaurants, library, 18-hole golf course, indoor and outdoor pools, tennis court and spa leave little room for the idle. Bring the tots too; they’ll love a day of horseback riding lessons or hosted activities at the kid’s club. Six of the bungalows have river views, but all accommodations feature spacious open plans and private terraces — perfect for spreading out with the whole family.
In the Area
Though the hotel’s free shuttle into town makes for a nice day of local shopping and exploring, the ample onsite activities leave little reason to leave the grounds. Consult the hotel for their full schedule of activities, from pastry or polo lessons; horseback riding to canoeing; and even a sunset cruise, complete with snacks and refreshments. While the kids are at the Children’s Club, opt for a day of golf at the 18-hole golf course, or unwind with a 60-minute Uruguayan Tannat treatment at the spa.
How to Get There
I don’t understand why some comments are negative. I really loved the resort and I am looking forward to go again next July. I went with friends, and we had a great time. Bi levels rooms were incredible and the lobby is very confortable
The food is incredible meanly the breakfast
Because of my job, I spend around 80 nights per year in hotels. When it comes to taking time off with my family, I always prefer renting homes (hoteles feel, after all, "work" to me)...with only one exception in the whole world: Hyatt's Carmelo Resort and Spa. The place is absolutely amazing, and the staff goes above and beyond to make you feel right at home and completely welcome. My family absolutely loves the place, where we try to go as often as we can. Additionally, the value received is outstanding: regardless of the rate you pay, you always feel you received so much for your money that the enjoyment is even greater!
What a gorgeous property. We initially were scheduled for 2 nights here, and were so blown away upon arrival that we juggled our schedule to stay for four. This tranquil resort is set in a eucalyptus forest on the banks of the Rio Plata. The property is gorgeous! The rooms, the pool, the sunsets over the river. The included breakfast buffet was the nicest of our monthlong trip in South America, including fresh squeezed juices, pastries, eggs, and local yogurt from Narbona. Lunch and dinner food is delicious, but overpriced for the area (as one would expect from a resort). Staff are friendly. The surrounding countryside i dotted with tranquil vineyards, where you can have an intimate wine-tasting experience and tranquil dinner.
While this property is very romantic for couples, there are a lot of families there as well, and the hotel did not enforce it's own rule about adults only in the pool after 5pm. That said, where there was noise from kids, it is primarily joyful.
Overall, I would highly recommend this property.
We stayed four nights in a duplex room (bi-level) and ate in the hotel restaurant two evenings.
Upon arrival at the port at Colonia we had arranged for a pick-up. The excellent Juan was professional and courteous. A welcome drink awaited us.
The duplex bedroom was large with a very large bathroom, and a lounge area on ground level, but with a predominance of wood materials throughout, was quite dark and dingy.
The hotel reception staff are very good, very helpful, informative and professional.
The hotel is situated in a beautiful woodland position, albeit fairly isolated, but this adds to it’s charm. The main building is fantastic in ‘Bali’ style, with a roaring log fire.
The swimming area is generally attractive, and large. However, on our first afternoon there was a severe problem following a bee fumigation next to the pool which caused dreadful
problems with the pool (unusable) and surrounding areas which we had to inform the hotel about when they didn’t seem to realise by the next day.
Around the pool, staff bring intermittent cold drinks to cool you down.
Breakfast is ok with a good (not excellent) selection. Various eggs are available if you ask (not advertised!!) Breakfast finishes at exactly 11am (not a second later!) we found the coffee and tea not to our taste.
Dinner: our first dinner was poor with very disappointing quality of steak. Our second experience was very different and all courses were excellent. BUT there was no gluten free options dispute us telling them in advance and this was disappointing.
There is free yoga next to the beach (in Spanish) and free bikes but we found these to be very sub-standard (we tried three but all had problems).
There’s a good indoor pool and spa facility but massages are very expensive compared to elsewhere.
Overall though, we didn’t feel it was quite comparable to 5 star places we’ve stayed at. It lacked certain finishing touches, and needs to be more ‘re-fined’. And the rooms probably need up-dating. But this is a good place to stay and relax for a few days.
Wonderful place to mellow out. Strong features include great staff, and excellent faciities (particularly pool, spa and gym). Nice location though not easy to get there (one hour ferry ride from Buenos Aires then an additional hour drive to resort}.