What We Love
- Prime location in East Bay, within walking distance of grand historical mansions, as well as wine and oyster bars
- Antebellum Southern charm throughout
- The rooftop bar has panoramic views and excellent mango mojitos
- Working fireplaces in guestrooms
What To Know
- Several historic buildings have been cobbled together to create the inn, and the labyrinthine hallways can be confusing
- The popular rooftop bar means you might hear late night noise
- No spa or gym, but the accommodating staff can help you make arrangements nearby
- To get into the rooftop bar, show your room key to the doorman and skip the inevitable line that forms around sunset
- Free WiFi
- Parking On Site
- Room Service
These historic digs — carved from an old warehouse used by French merchants — have a strong sense of place. The furniture is 18th-century, some rooms maintain original plaques honoring historical figures such as John C. Calhoun and Rebecca Brewton Motte, and the lobby is a small sitting room with a spiral staircase and fireplace.
Bed and Bath
Each of the 66 guestrooms and suites fuses Old World elegance and Southern charm without feeling stuffy. Fireplaces, chaise lounges and rich damask fabrics lend a cozy vibe, while soft Egyptian cotton linens and four-poster King or Queen beds in rich carved woods ensure that you’ll sleep soundly. Mod cons including WiFi and luxury European bath amenities come standard.
Guests are encouraged to mingle from each day during the wine and cheese hour — but the best amenity is the warm cookies and cold milk that come out later in the evening. The inn’s rooftop bar is a popular place for locals to watch the sunset and enjoy a cocktail; even on the hottest days there’s a cool breeze off the harbor that goes perfectly with a mango mojito or a spiked cherry lemonade. For dinner make reservations at the intimate Library Restaurant, a swanky spot that serves Lowcountry cuisine.
In the Area
Borrow one of the hotel’s free bikes to explore Charleston’s quaint streets and take in its antebellum architecture. Take the free DASH shuttle (which picks up in front of the hotel) to the hip outlying neighborhoods of Upper King and Cannonborough/Elliotborough. Charleston chefs are celebrated far and wide for their innovative fare, and several of them have won James Beard Awards, including Sean Brock of Husk and McCrady’s, Mike Lata of FIG and Robert Stehling of Hominy Grill. On Saturday mornings from April through December, Marion Square comes alive with a vibrant farmers market that bustles with produce vendors, arts and crafts, food trucks and musicians.
How to Get There
The hotel is in a great location for exploring the city, many art galleries and restaurants in walking distance and very close to the waterfront. The lobby is beautifully decorated and we enjoyed breakfast and drinks in the drawing room. The art collection is worth taking a quick look. The room was no what I expected for a luxury hotel and felt slightly dated; I was expecting to see similar decor to the contemporary lobby.
The Hotel Vendue is located in a historical building in an ideal location in Old Charleston. Our room was large and spacious, but what sets the hotel apart from others is the staff and the rooftop bar. The staff was friendly and always attentive to any request we had. The rooftop bar was a great way to take in the city and enjoy the ocean breeze. I looked forward to ending each afternoon at the rooftop bar. Fun hotel with a great vibe!
I was excited to visit this historic hotel. The photos on the website show a very clean, crisp contemporary take on old fashioned. We chose their nicest "Premier King" room. The reality was very different than the photos... The room was just "ok"... very dated, dingy, tired. Sure, it has fun art from local artists hanging in the room, and it certainly felt "Old Charleston". But, the rooms need a big refresh. The attention to detail is not there. A light bulb was out in the bathroom during our entire stay. The handle on the hot water heater was missing the end piece, etc, etc.... Service was mediocre, save the bellman (Amazing) and the bartender (fantastic). The desk staff just did not seem very motivated to engage. One evening I let the front desk guy know our water pressure was atrocious. He assured me he would send someone. I have no idea if he did, because there was no follow up, and our water pressure stayed terribly the entire time. Given how pricey these rooms were, it's just not matching up. We will be trying another hotel during our next stay.
We visit Charleston regularly. We tried The Vendue recently and were disappointed. Our room reeked of mildew. We called the front desk and were told they were full and would deal with it in the morning. We checked out the next day. Good news is that there’s plenty of good places to stay in Charleston so no big deal. Stinky room.
I was compelled to write this review because my experience was highly disappointing. It didn't entirely ruin the trip but it did mar the experience somewhat.
I was booked at the hotel for five nights at $249/night. I'm writing this review while I'm still here actually still here and will be Like most reviewers I ended up in the 26 Vendue building, which was a trek from the lobby and something of a maze replete with plenty of steps up and down, very strange.
My room was dirty, something I didn't notice until I'd settled in for the night of my arrival. Fortunately, I had Clorox wipes, so I wiped everything down and was able to handle it until the next day when I complained, as I did a subsequent three days of my stay when I finally got the room and bathroom where I needed it to be to feel comfortable.
On top of this, Everything in my room was shabby, scratched up wood surfaces, loose knobw on closet doors, dirt and hand prints on wall, rings on wooden surfaces, dirty bathtub, crusty sinks. You name it. For the price point I have been astounded. The wood floors are dirty and stained, the carpets are dirty, the bathroom floors are dirty. I had the cleaning crew come and half clean and had to have them back again after complaining AGAIN to the reception desk. Angel was very helpful and most everyone was nice albeit rather unhelpful.
I also encountered numerous inconveniences that should never have occurred such as:
-the electricity in my room went completely out for 15 minutes, when I told the front desk no one came to check on it I had to wait until the electricity came back on. Incidentally, the electricity in the hallway was not affected.
-one night I ordered room service. No one came to pick up my tray even after I was told someone would come, I eventually called again and was told to put the tray in the hallway, but it remained there all night and well into the morning
-cleaning crew came each day and threw away soaps used once but had lots of trouble cleaning the room properly
-reception supposedly called a taxi for me that they said was 6 minutes away, 10 minutes later there was still no taxi, which caused me to almost be late for a presentation I had to give
-I lost cable for 5-10 minutes one night
-there are no taxis in the area so you have to rely on reception to help you, and while generally nice people, they don't handle things well. Angel, Tiana, and another woman with a very short afro are the people who I felt best about handling what I needed.
-rooms don't have coffeemakers, refrigerators, or safes. At this price point, this makes absolutely no sense.
-you cannot get food, beverages, snacks w/o a 20% fee and a $6 delivery fee added
-everything is slightly off. Doors don't fit in frames, sheets look dingy, none of the artwork, of televisions are straight.
-continental breakfast leaves much to be desired
-you're dependent on hotel staff for everything but they are generally unresponsive, it took 2-3 calls for me to get just about anything handled.
-everything is really cheap and shabby. Fixtures, furniture, etc. It's unfortunate because the place could be very nice. It really seems like renovations were slap shod and upkeep has been nonexistent, like everything was thrown together without care to get up and making money. It's a shame
-musty smelling throughout. Both buildings are very old, all the more reason to invest in quality air purifying systems
-the 26 Vendue building closes at 11:00 requiring the use of a key fob. My key fob didn't work, of course so I had to trek across the street to get someone to let me in on the nights that I had to be out later. The first time this happened the building was actually locked 20 minutes before the designated time.
-no business center. If you want things printed you have to email it to them and then they print it out for you at no charge. It's free, which is good, but inconvenient
-reception is always busy and very little effort is made to move guests through the process quickly even when the line is steadily growing (which it often was during my stay).
-a significant percentage staff members will tell you they don't know something and make no effort to find out answers for you, or they will promise to get things handled and then nothing ever comes of it. This happened several times with Maurice. He was nice enough but it often seemed as though things went in one ear and straight out of the other
This place is too expensive for what's offered. The entire property is badly maintained and the majority of staff (save a few people, the above named, and the porters namely) is generally not responsive enough given the hotel is asking 5 star luxury prices.The location is wonderful but quality of experience promised/offered does not match up with prices.
The General Manager ended up knocking 15% per night off of my stay but still has not called me as I was promised he would. Frankly 15% is not enough.
Save your money and stay somewhere else, or if you can pay these prices, find some place else. A majority of the staff needs extensive hospitality training, and standards for cleanliness need to be much higher. The website is terribly misleading, so much wasted potential. Things look nice on the surface or from far away but when you look closely things are not what they seem. Really unfortunate.