Montage Palmetto Bluff
What We Love
- Jetsetter 2015 Best of the Best Winner: Best For Families
- Just 38 individual cottages set on 20,000 acres of rural South Carolina
- Free access to fitness facilities (court time at the Lawn and Racquet Club, use of bicycles and the pool and fitness centers)
- Jack Nicklaus–designed golf course, a spa and water activities for families
What To Know
- All cottages were refurbished with new rugs, reupholstering and TVs in 2012
- For the Lagoon, Forest View or River View Cottages, a $30 resort fee per cottage, per night, will be collected upon purchase on Jetsetter; for the three-Bedroom Village Home, the resort fee is $45 per night
- Savannah is about 45 minutes by car; Hilton Head is about 35 minutes
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
Retro and timeless, the charming Inn at Palmetto Bluff takes inspiration from its namesake hometown, a sleepy South Carolina town surrounded by a watercolor canopy of draped oak trees. A brick-lined path connects the inn’s 38 cottages to the restaurants and spa, but the surrounding 20,000 acres lend a natural air of seclusion.
Bed and Bath
The cottages and suites have a classic Southern style, with pine-planked floors, vaulted ceilings and screened-in verandas. The comfy beds are dressed in down duvets and luxe Italian linens, and working fireplaces up the cozy factor. LED TVs, DVD players and WiFi supply the modern comforts, while the spacious bathrooms have deep soaking tubs and separate steam showers, plus organic amenities.
Golfers make a beeline for the Jack Nicklaus–designed course at May River Golf Club that sprawls across the property, while non-golfers can take advantage of the spa’s soothing treatments that use local lemon balm, jasmine, fresh cucumber and mint. Water babies should drop a fishing line in the various rivers, ponds, salt marshes and remote streams, or just take a turn in the readily available kayaks, skiffs, yachts and more. And all guests should enjoy the fresh South Carolina fare at the May River Grill at the Clubhouse.
How to Get There
We stayed for four nights in May and after reading some of the previous reviews was actually thinking of changing hotels. I am so glad we didn't as we had a really wonderful experience at this beautiful hotel. We arrived early and were checked into our cottage immediately. The cottage is beautifully furnished and very comfortable and we had two bikes to explore the extensive grounds. The hotel is very expensive but found all the food to be really good and the staff very helpful. There were a few conferences going on but that didn't distract from our stay in any way. Would definitely recommend.
What a beautiful property! Snuggled in between Savannah and Hilton Head, this resort should not be missed. There is an Inn as well as cottages that connect the two main areas of the resort. There is ample shopping, restaurants, bars and outdoor activities including bike riding, boating, bocci ball, bowling, tennis, swimming and more. There is a mixologist at the River House Bar named Guy, who is amazing and is constantly creating new concoctions. And, the on property boutique was really great once we finally found it. There also are beautiful homes located on property if anyone is looking to retire to the area. I was really impressed with all the resort had to offer.
It is fun to walk around through the owned cottages areas and to the different restaurants. We enjoyed breakfast at the Canteen and s'mores and happy hour snacks/drinks at the River House Lounge. Only problem: my boyfriend and I spent almost $1,000 in food/beverages in 2 days. We stay at 5 star hotels a lot and are willing to pay up for food but this was nothing special... if I remember correctly a watered down iced coffee was $10 or $12 at breakfast. Also, I would not recommend the sunset cruise because the boat is covered and they are resistant to give you a full class of wine (just a tasting). Both pools are nice and the rooms are cute, but I'm not sure I would recommend to a friend unless they got a steal on the room rate.
This was our first trip to Pametto Bluff and it will not be our last. The drive leading up to the inn is gorgeous and very relaxing. There is so much to do here, we only left a few times to eat locally and visit the beach. The Octagon was a little pricey, we paid $60 for two hamburgers and a child's meal. Buffalos has excellent ice cream. Every where we went the employees on the golf carts would ask us if we wanted a ride somewhere. We also called the front dest and had a golf cart take us to the May River a few times so we could watch the dolphins from the dock. We took our children for a pony ride and our assistant was very friendly and good with them. My children's favorite thing to do in the evening was roast marshmallows and make s'mores which was a fun complementary activity they had every night. We also enjoyed riding our complementary bikes around the grounds, it is so beautiful everywhere you go! All the employees were so friendly and accomidating. We will absolutely be back.
After visiting the hotel a couple of years ago for lunch at Buffaloes we decided we would return for a stay at the Montage. In May we celebrated our anniversary with a three night stay. The location and property are beautiful and we enjoyed several long walks. The employees are terrific, friendly and helpful. We enjoyed our room, a second floor king lagoon view. Our issue involved servicing the room. Our first night, turndown service arrived a 7:30, after we had returned from dinner. The young girl who serviced the room left no bath mats and left outside shoe debris on the bathroom rug. The next morning we mentioned this to a very nice lady at the front desk who apologized and said she would talk with a manager who would probably contact us. The second night we returned to our room after dinner and we still had no turn-down service. Oh - they did come at 8:30pm as we were settling in. When we departed our room the next morning at 10:00am, we said good morning to our building house keeper who was parked downstairs. After a long walk and lunch we returned to our room after noon to discover that our room had not been made up. At 2:00pm we called to have our room serviced and were told that someone would be there in 15 minutes. Finally at 4:30pm two very sweet maids showed up and serviced the room. We had looked forward to relaxing in our room after lunch but it was really not comfortable wondering when someone was going to knock on the door. Using the hotel's web site I sent an email to the hotel to inform them about our experience. When we left for dinner at 6:00pm, ladies showed up for turn-down service - we chuckled that at least tonight the turn-down service was done at a more appropriate time. Minor issue when departing for dinner - the valets brought the wrong car so we got to hang out on the front porch for a while. The next day as we checked out, I spoke with another very nice front desk clerk and expressed my frustration with the lack of attention to servicing our room and was told that she would ensure a manger was made aware of our experience and that since I provided an email she was certain I would be contacted. Nope - no contact from the hotel. Oh - we waited 20 minutes by our car before our luggage was delivered. We are familiar with the Montage brand and were very disappointed with the inconsistent service we received. This is not what I expected from a Montage property. I fault management for the inconsistent service (staffing issue?) but mainly for no follow-through to our complaints. We travel significantly throughout the year. We know what level of service we should receive at the different types of hotels/resorts in which we stay. For the amount charged by a Montage property, their high resort fees and reputation of the brand, there is a certain level of service that is expected. The Palmetto Bluffs Montage failed to achieve the appropriate level of that expectation.