4.5
Very Good 597 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 36,597 square feet of lagoon-style pools and two man-made beaches
  • All guestrooms have a furnished patio or balcony
  • Family-friendly: There’s a dedicated kids club, swimming pool and babysitting service
  • On-site facilities include a swim-up bar, a fitness center, two tennis courts, ping-pong and billiards tables and a spa
  • Club Rooms have access to the lounge on the fifth floor, which serves breakfast and afternoon tea and has a daily happy hour

What To Know

  • The resort is an hour from Shanghai’s business district
  • It’s a popular spot for conferences
  • Aside from Happy Valley amusement park and the Playa Maya Water Park, there are not many attractions nearby
  • Pool season generally runs from June to October
  • The resort opened in 2009

Amenities

  •  Babysitting
  •  Bar
  •  Eco friendly
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Eco Family Resort property Suite condominium living room Villa cottage

Overview

Family-friendly resort in Shanghai’s Sheshan suburb, with two man-made beaches, five restaurants and a spa

The Look

Sporting a terra-cotta roof and a beige exterior, and surrounded by gurgling fountains and a vast free-form swimming pool, the eco-friendly Sofitel Shanghai Sheshan Oriental looks as though it’s been transported straight from the Tuscan countryside. But step inside and you’ll see how the resort seamlessly blends Western influences with conventional Asian character. From the lobby’s feng shui–influenced Link Lounge bar to the leather and marble finishes sprinkled throughout the property, this Sofitel is chock-full of carefully considered details.

Bed and Bath

The six-story resort features 368 guestrooms, each with a private furnished patio or balcony. Accommodations start at 484 square feet and are decorated in three distinct styles: Mediterranean, Southeast Asian and Chinese (the latter incorporates blue and white porcelain lamps and traditional hand-painted artworks). Some rooms have direct pool access, while others have four-poster beds with tufted headboards, spacious separate sitting areas with nail-trimmed armchairs and textured wallpaper that has a metallic shimmer. The marble bathrooms are luxuriant, with separate soaking tubs, rainfall showers, Hermès products and plush robes. At turn-down slippers are placed bedside, ready to warm your toes in the morning.

Beyond

The Sofitel Shanghai Sheshan Oriental is a destination in itself, and one of its main draws is the 36,500 square feet of lagoon-style pools, which boast two man-made beaches. Make a splash and sidle up to the swim-up bar for a few rounds before heading to dinner at one of the five on-site restaurants. Vie, the all-day dining venue, serves a hearty buffet as well as an à la carte menu, but for a taste of Japan or the Mediterranean, make reservations at Fukami and M, respectively. Those who want to stay active can hit the well-equipped fitness center (open from 6 a.m. to 10 p.m.) or the two outdoor tennis courts. There’s even beach volleyball. Elsewhere, there’s a spa, ping-pong and billiards tables and designated kids play areas both inside and outside.

In the Area

The property is about an hour outside the city’s pulsating business district, so part of the appeal is the chance to slow down a bit and regroup. You can hike Sheshan’s namesake mountain or play the links at Tianma Golf & Country Club. If you’re looking for an action-packed day of thrills, make your way to Happy Valley, about 10 minutes away — it’s the largest amusement park in the Shanghai area. And if you want a break from the resort’s pool scene, try cooling off at nearby Playa Maya Water Park.

How to Get There

Sofitel Shanghai Sheshan Oriental
3388 Sichen Road
Shanghai, 201601 China

Reviews

4.5 Very Good 597 Reviews
Trip to International Import Expo
Reviewed 1 month ago

Overall is the hotel is ok. The room is nice and big, it is quiet BUT this hotel is for the local (Chinese) people ONLY. They almost do not speak English (or any other foreign language) so if you require something above check in and check out you are in big trouble. Please note that security deposit in the amount of at least one night is mandatory.

Great stay
Reviewed 2 months ago

Very friendly personal, good service. We stayed there for a business trip for 17 days. Gym is very good equipped, Sauna is fine. The English of the staff is enough and they are very, very friendly and always there to help.
Breakfast buffet is as well as chinese as continental.
The rooms are clean, nice euqipped and spacy.

Great stay
Reviewed 3 months ago

Very nice hotel for leisure and rest. Wonderful vast territory.Very friendly staff at the Club. Very grateful to Any and her colleagues for attention to details and professionalism. Thank you so much for your hospitality!Great Room Service too!Delicious sandwich prepared by the chef. Don't know his name but would like to say big thank you to him too! The coffee in the morning was well done. Fresh and quality taste! As well as the room service boys were excellent! Concierge is very smiling and ready to help.Had a wonderful stay and will be gladly visit the hotel again.

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Reviewed 4 months ago

friendly and courteous service staff
noise rooms, enough space, good view
very good food
best: CLUB MILLÉSIME Bar

friendly and courteous service staff
noise rooms, enough space, good view
very good food
best: CLUB MILLÉSIME Bar
wide range in breakfast
restful and beautiful area around the hotel
very good and huge pool area (in- and outdoor)
Thanks to the team for the great stays I have regulary! Thanks to Elain Wu and the rest of the team.

Overpriced; Bad all-around
Reviewed 4 months ago

I'll start with the positive (that's singular): the pool area is enormous and great if you have kids. Oh - they also give you free parking.

Now for the rest. Was told room was unavailable when we checked in at 3pm (there was a sign on the front desk clearly noting check-in is at 3pm). I asked when the room would be ready and they said "didn't know", so I made a fuss and finally got them to open up an "available" room for us. I don't know how hard that was. The overall level of service we found to be simply awful - staff were not just unhelpful, but actually rude. This applied to the restaurant waiters, managers, the people on the phone, and even the guy cleaning the pool. Clearly they are not training their staff. I would expect more from a 3 star local Chinese hotel, much less a Sofitel. Food is overpriced and the quality is bad - barely edible in some instances and took forever to come (we had dinner at the japanese restaurant and breakfast in the 5th floor lounge). Public facilities are very poorly maintained and the whole place feels dirty and old (including the pool area, which is a shame - they could do a lot with that). The room is no different - everything feels old and beat up. I've stayed in other Sofitels before and this place is several notches below.