4.5
Very Good 4208 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Exclusive location in the most historic part of town
  • Le Chinois Cantonese restaurant is a hit with locals
  • The jetlag recovery treatment at So Spa is sheer bliss

What To Know

  • The road outside the hotel is one of Macau’s main thoroughfares, so it's busy pretty much 24/7
  • If you've come for gambling, the Sofitel Macau's casino is on the small side
  • Leave plenty of time to get to the main ferry terminal or the airport, as traffic can be heavy

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Resort Scenic views property condominium living room home Suite Villa cottage

Overview

Upscale city center hotel with a bijoux casino, a Michael Jackson gallery and views across to mainland China

The Look

Opulence is the current trend in Macau hotel design, and the Sofitel is no exception. Taking European building styles as their cue, the architects have included arcades, arches and cornices, and while the Sofitel is a skyscraper, it has an agreeable sense of proportion, so guests don’t feel overwhelmed. The public areas benefit from overlooking the river that marks the border with China proper, and as you pull up in the cobbled courtyard you find a lobby decked out with a glittering crystal ceiling, a hand-painted mural and a mosaic floor.

Bed and Bath

Oriental fabrics contrast neatly with the latest technology in the 408 guestrooms and suites (the premium level is called “Mansion”). So expect L’Occitane and Hermès amenities, plasma TVs (above the tub as well), a Bose sound system and an espresso machine. As might be expected given Sofitel’s parentage, the artworks on the wall are French. It’s all eminently comfortable, with the signature Sofitel MyBed and an extensive pillow menu. Rooms overlook either the historic center of old Macau or the sweep of the Pearl River.

Beyond

Locals flock to the trendy Le Chinois restaurant for its spectacular views of the harbor and its Cantonese fare, namely the dim sum prepared by chef Ho Wah, who has been in the business for 40 years. Privé dishes up traditional French cuisine. Head to the Rendezvous Lounge for its Asian- or French-style afternoon tea or its cocktail infusion wall, which boasts more than 30 infused vodkas. The Sofitel’s other draw is its free-form swimming pool, which features statues, greenery and views across Macau Harbor to the mainland. Book early for a space in the sleek spa, especially on weekends, for treatments such as the Middle Eastern hammam or a French cosmetology facial. The casino is quite small compared with others in town, and reasonably discreet. Finally, the Michael Jackson gallery is certainly unique in Macau; naturally, there’s an adjacent gift shop.

In the Area

Apart from a bevy of casinos, Macau’s main draw is its colonial heritage, and it’s all pretty much on the Sofitel’s doorstep. Senado Square and the 400-year-old ruins of St Paul’s Cathedral — both part of a UNESCO World Heritage Site — are a 10-minute walk from the hotel. Equally interesting are the dock area and such charismatic backstreets as Estrada do Repouso, a mixture of quirky boutiques and family residences. One of Macau’s oldest traditional restaurants, Literol, is only a short way from the Sofitel, with a terrific ambience that’s matched by the menu.

How to Get There

Sofitel Macau At Ponte 16
Rua Do Visconde Paco De Arcos
Macau, Macao

Reviews

4.5 Very Good 4208 Reviews
A romantic spot in the center of the city, with luxury room, great service, and an unbeatable price
Reviewed 17 hours ago

So me and my wife have decided to spend our 5th wedding anniversary as well as my birthday at this hotel and it sure didn’t disappoint.

The location was spot on, right on the center for Macau night life and great choice of local Macau eatery nearby.

The view was magnificent, a great taste of colonial Old Macau where the east meets the west, with the city view witnessing the tall big Grand Lisboa Hotel and Casino building, and the ocean view looking across the fishing port Macau is once famous for, particularly magnificent during sunrise and sunset.

The room was exactly what we are longing for, a touch of french attention to details with comfy beds and l’occitane toiletries. Though I must point out the TV reception is poor as well as the Audio and Video equipment needs improvement.

Breakfast is okay, with a good selection, but service is slow, and lack attention to details. Staff are just too casual and needs more training to uphold the hotel brand.

Really wish to show my appreciation to Jacky from free guest relations team as he pour his heart out to make our stay a surprise with personalised professional greetings at the lobby and the heartwarming surprise setup in our room. (Oh, and that tasty birthday cake, thank you)

On ponte mostly
Reviewed 3 days ago

$100hkd from the new HK to Macau bus terminal by taxi
Check in smooth in a lovely foyer decorated for Easter
Nothing offered for being an Accor member and booking direct
Unsure why I bother
Room with river/sea view lovely and roomy
Great bed pillows bit soft for us
Very clean
WiFi woefully slow & drops out often at least room 1231
Sound proofing could be a bit better with some neighbour noise and smell of damp lingers
No usb points to charge from in room
Toilet bit cramped for a 5’10” person
Shower heaven as were toiletries
Breakfast buffet yum and great mix of east and west, be warned after 9am gets crazy
Poached eggs prepared have bacon on them, not good for veggo
Can get from egg station if prepared to wait
Gym excellent lots of machines and weight options plus steam room and dry sauna
With so many more options about unlikely to return
Not a reflection on staff they were all lovely

Love this hotel ... rooms are sensational... club lounge even better.
Reviewed 3 days ago

One of my favourite destinations and I have stayed at a number of hotels in Macau. Staff here are absolutely amazing across the Board.... you wont find better. The Club Lounge staff are wow wow wow with the beautiful Princess, Ann (the chef in waiting), Victor, Nikkole, Jane, Melsan, Levinson and Julie (I may have missed some) make your stay exhilarating and one of complete comfort. Rooms are fantastic, amenities top notch and the breakfast is outstanding. Location is also fine (Macaus not a massive place). A casino downstairs for those of that persuasion. Cannot recommend the place highly enough. Thanks for a wonderful stay.

Good Choice
Reviewed 4 days ago

Centrally located within walking distance to Senado Square and various heritage spots of Macau. Also near to numerous eateries and restaurants. Helpful and friendly staffs. Nice room, good river view
,comfortable bed and soft pillows. Good housekeeping of room. Toilet is big and clean and dry. Strong shower and hot water. Breakfast has good choices of local Chinese, Singapore, Japanese and Western food. Friendly service and hospitable. Thanks to Gary for his help in guiding us direction to various spots on our first day of arrival to Sofitel. My wife and I had a wonderful stay and enjoyed our holidays in Macau.

Hotel needs to have renovation
Reviewed 5 days ago

Shuttle bus arrangements not inconvenience, and hotel is a bit old needs to have renovation.
And the pillows are not comfortable.
The room has a bit smelly, but the front desk services is quite good.
Overall is satisfied.