JW Marriott Hotel Macau
What We Love
- An ultra-luxe five-star hotel in Macau, right across the water from Hong Kong, with breakfastThe award-winning design at the hotel’s ESPA, a truly sublime retreat
- Splashing around in the oasis-like pool and enjoying a fresh juice (or cocktail) at the swim-up bar
- The amazing views of the Galaxy resort complex from your room
What To Know
- The hotel is part of the Galaxy complex – with multiple hotels, a mall, and casino
- There's free shuttle service in and out of town, but old Taipa is within walking distance if you prefer to go in on foot
- Guestrooms have Nespresso machines, black out curtains, and large flatscreen TVs (in the living room and bathroom)
- Free WiFi
Just across the water from Hong Kong, the aptly named resort of Galaxy Macau™ offers out-of-this-world entertainment and leisure facilities on a truly grand scale, including a watery wonderland of pools, a huge casino, superb shopping and Michelin-starred restaurants. One of three hotels in the complex, JW Marriott Hotel Macau makes quite a statement of its own. Boasting grandstand views of the resort, stunning interiors and a TripAdvisor Certificate of Excellence, this property is a real cut above the rest.
The hotel’s facilities are so high-end that you may find yourself not wanting to leave. The majestic lobby, opulent common areas and sleek guest rooms provide comfort and a sense of grandeur. The oasis-like pool boasts a swim-up bar, and there’s plenty of room to sun yourself on the plethora of loungers. Meanwhile, the award-winning ESPA is on hand for luxurious treatments and pampering, and a state-of-the-art gym makes it easy to keep up with your workout routine.
The huge Premier King rooms boast impressive resort views from their floor-to-ceiling windows and are sleekly finished in muted shades of metallic grey. Each room features an en-suite bathroom, complete with a separate bathtub and shower.
There are four dining options at the hotel, ranging from all-day international buffet fare at Urban Kitchen to exquisitely presented, authentic Cantonese cuisine at Man Ho. The Pool Bar has tempting seafood snacks, and the sociable Coffee House is good for your daily java fix.
ESPA was recently awarded Best Spa Design of the Year at the SpaChina Awards, and it’s easy to see why. The spa is a serene retreat, with 10 treatment rooms, three couples suites and a host of therapeutic massages and body treatments. Other amenities include a lap pool, a steam room and therapy baths.
A short trip across a bridge from the neighboring island of Macau, JW Marriott Hotel Macau sits on the small island of Taipa and is one of three large hotels in the Galaxy complex. A few steps away, you’ll find the Grand Resort Deck, with a lazy river, an amazing wave pool and a man-made beach. There’s also plenty of upscale shopping, a range of restaurants and a large casino at the resort.
How to Get There
This is my third consecutive year to stay here. The suite is amazing, clean, nice resort view. Thanks to Guest Services Manager Samantha and Ana. Best of the best employees especially Samantha.
However, it was the worst experience at The Lounge (restaurant) at the ground floor. We are sad and angry. Been waiting the food for over 30mins and there are ONLY 3 TABLES only!! yet the food is cold and bad services from the foreign waitress.
Should go to Ritz Carlton Cafe at first.
Anyway, we are huge fan of this hotel but this experience as minor as it still affect out loyalty.
We stayed for 2 nights and it was fantastic. It was our 2nd time celebrating our anniversary in Marriott (5th and 8th year this 2019). We were given early check in which was really appreciated. Our room was super beautiful and we availed of the executive lounge access. Food was more than enough. There was breakfast, afternoon tea, dinner and evening cocktail. The pool was amazing especially the grand deck resort. Our favorite was the "lazy river". Thank you to all amazing staff for making this another memorable trip. Shout out to Joanne, Rhialyn, Jeff and Cedric who made our stay extra special. We will definitely go back again.
We appreciate so much the birthday cake for my girlfriend. Very nice & cosy Hotel to stay when in Macau. Highly recommend this hotel .Also Many Many Thanks to front deck Cat ! One word to describe her service ,( impeccable )
The JW Marriott is an amazing property and I highly recommend staying there.
Stella and Nina at the desk were very pleasant and accommodating.
Hotel and staff are very friendly and the casino is very beautiful.
It was a great experience to stay in this five star hotel that all staffs are friendly and accomodating. from concierge desk up to the rooms. The pool was nice, good for the summer getaway with friends (my friends enjoying it) the food in the pool side was great 👍 will surely recommend it for my friends.
Need to put a special word of thanks to Ann of Public Attendant she welcome us with a smile and for providing us thorough knowledge of Macau- She will provide you where to go and what to do. Thanks for this girl for your help and guidance.
Overall would give 5 for the room, 5 for the food, 5 for the Public Attendant, 3 for the driver and arrival experience at the hotel.