4.5
Very Good 1864 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An ultra-luxe five-star hotel in Macau, right across the water from Hong Kong, with breakfastThe award-winning design at the hotel’s ESPA, a truly sublime retreat
  • Splashing around in the oasis-like pool and enjoying a fresh juice (or cocktail) at the swim-up bar
  • The amazing views of the Galaxy resort complex from your room

What To Know

  • The hotel is part of the Galaxy complex – with multiple hotels, a mall, and casino
  • There's free shuttle service in and out of town, but old Taipa is within walking distance if you prefer to go in on foot
  • Guestrooms have Nespresso machines, black out curtains, and large flatscreen TVs (in the living room and bathroom)
  • Free WiFi
restaurant cuisine Dining Bar professional dining table

Overview

A lavish five-star resort hotel, with an award-winning spa, Michelin-starred restaurants and luxury shopping

The Lowdown

Just across the water from Hong Kong, the aptly named resort of Galaxy Macau™ offers out-of-this-world entertainment and leisure facilities on a truly grand scale, including a watery wonderland of pools, a huge casino, superb shopping and Michelin-starred restaurants. One of three hotels in the complex, JW Marriott Hotel Macau makes quite a statement of its own. Boasting grandstand views of the resort, stunning interiors and a TripAdvisor Certificate of Excellence, this property is a real cut above the rest.
The hotel’s facilities are so high-end that you may find yourself not wanting to leave. The majestic lobby, opulent common areas and sleek guest rooms provide comfort and a sense of grandeur. The oasis-like pool boasts a swim-up bar, and there’s plenty of room to sun yourself on the plethora of loungers. Meanwhile, the award-winning ESPA is on hand for luxurious treatments and pampering, and a state-of-the-art gym makes it easy to keep up with your workout routine.

Rooms

The huge Premier King rooms boast impressive resort views from their floor-to-ceiling windows and are sleekly finished in muted shades of metallic grey. Each room features an en-suite bathroom, complete with a separate bathtub and shower.

Dining

There are four dining options at the hotel, ranging from all-day international buffet fare at Urban Kitchen to exquisitely presented, authentic Cantonese cuisine at Man Ho. The Pool Bar has tempting seafood snacks, and the sociable Coffee House is good for your daily java fix.

Spa

ESPA was recently awarded Best Spa Design of the Year at the SpaChina Awards, and it’s easy to see why. The spa is a serene retreat, with 10 treatment rooms, three couples suites and a host of therapeutic massages and body treatments. Other amenities include a lap pool, a steam room and therapy baths.

Location

A short trip across a bridge from the neighboring island of Macau, JW Marriott Hotel Macau sits on the small island of Taipa and is one of three large hotels in the Galaxy complex. A few steps away, you’ll find the Grand Resort Deck, with a lazy river, an amazing wave pool and a man-made beach. There’s also plenty of upscale shopping, a range of restaurants and a large casino at the resort.

How to Get There

JW Marriott Hotel Macau
Estrada Da Baia Da Nossa Senhora Da Esperancan
Macau, China

Reviews

4.5 Very Good 1864 Reviews
Outstanding service
Reviewed 21 hours ago

Great location and absolutely outstanding service. The front-desk staff Alex provided the high level of service. He gave us late check-out permission until 1pm and free-upgrade our room type. It was our first time to stay at JW Marriott Hotel. Thank you Alex.

Exceeded Expectation
Reviewed 1 day ago

Stayed 2 nights at the hotel, 2nd time to be there.

Booked seperately through different sites, the hotel was able to provide the same room for me after some communication so need not to change to another room the 2nd night. Alex checked me in quickly and recommended a breakfast package (1st night of my booking does not include breakfast buffet), price was reasonable and the buffet was excellent.

This hotel offer complimentary access to galacy macau grand resort deck, the deck offers lazy river, slides and wave pool which are very nice, we had great time at the deck for two mornings.

Highly recommend this hotel to everyone looking for access to the deck and trying a JW Marriott!

JW Marriot Macao
Reviewed 2 weeks ago

This time we checked in JW Marriott Macao Executive King Room.

In fact this is my second visit (am still here today) to JW Marriott Macao ……after first time when they just opened.

Check in counter and procedures were fast to finish. Corridor leading to the room was quite, bright and tidy.

After we entered into the room the size of the room was obviously more spacious than we originally thought, in light of the room rate.

Mini bar was placed right opposite the door with a small cabinet just at good size with those standard utensils placed properly and tidily.

Right, materials used for the furniture, room, wall, flooring etc were all of very high quality. Those who had been to JW Marriott would probably know and appreciate their thought of providing a metal net for supporting your hand device such as mobile phone or iPad for entertainment while we were staying in the bath. Very caring idea indeed.

In room dinning is also excellent. The two of us, having had dinner, still wanted to try their room service ordered one tuna salad and one fired chicken wings. Absolutely well cooked. The fired chicken wings were like those popular in Korea BUT boneless. Skin being crispy while the meat juice remained there.

The advantages of checking into the executive room include free breakfast, afternoon tea, happy hour drinks with choices of food to serves from morning to about 2130pm in the Executive Club on the 2nd floor with complementary drink and alcohol

The overall experience I have had been "excellent" so far is excellent. I would recommend this hotel to you. Tomorrow, we will go and experience their water facilities.

1st class treament
Reviewed 2 weeks ago

Enjoy the Marriott treatment at this hotel in Macau. It's linked together with the Galaxy hotel and casino. As a member, we got upgraded right away and got a room with a great view. The room is spacious and clean as you would expect from Marriot. It even got a Expresso machine with my favorite lungo flavour :D The reception @ the front desk made you feel right at home. It's the little things that count. Unfortunately, the room next door made a lot of noise @ 3:am. Reception told me to call them the next time and they will handle it. And oh yeah, they got a TV inside the bathroom mirror :P

Perfect stay
Reviewed 2 weeks ago

My stay for celebrating birthday is wonderful. Yasmine from Front Desk was able to accommodate my room preferences. She even deliver the souvenir with handwritten card! This is beyond my expectations. Also, I must express my gratitude to Cathy Huang and Sylvia Zhang from At Your Service. They passed my request to the Front Desk and answered my inquiries promptly. So that Front Desk can try their best to accommodate my requests. Last but not least. Jason Ng from At Your Service literally ensure my stay was perfect. I lost my room keycard 1 hour before the grand resort deck is closed. With his help, i was able to get my room keycard promptly then enjoy my time at the grand resort deck. That's just made my day.