4.5
Very Good 1330 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Close — but not too close — to the bustling City of Dreams casino-dining-shopping complex
  • Franco Dragone's House of Dancing Water spectacular
  • Hefty snacks during happy hour on the new Club Level could double as dinner
  • Unlimited wine and terrace seating during mezza9's Sparkling Sunday champagne brunch

What To Know

  • Confirm your view: floor-to-ceiling windows overlook the Pearl River Delta or the Wynn's construction pit
  • Free shuttles loop between Macau's tourist sites and the ferry terminals
  • Slightly early check-out at 11am (most Macau hotels are noon)

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Suite sofa property living room condominium home

Overview

Business-friendly resort keeping it classy on the Cotai Strip with a spa, massive pool and interactive kids club

The Lowdown

Two tasteful towers in the Cotai Strip’s City of Dreams Complex provide a sophisticated respite when packs of mainlanders make good on the neighboring Hard Rock Hotel’s name. Businessy auburn woods and forest-motif room decor wink toward pleasure with peek-a-boo glass walls into the marble rain showers and soaking tubs. The resort feels self-contained with a year-round salt-water infinity pool, spa, 24/7 fitness center and thumping nightclub. Two signature restaurants—Beijing Kitchen and mezza9, a Singapore show-kitchen—make this a foodie favorite. Suites include flourishes like croc leather wall coverings and Nespresso machines.

In the Area

449 years of Portuguese rule pack a lot of history (see: Macau Museum) into 11 square miles, but no UNESCO-protected cobblestone is as exciting as the resulting cuisine. Delicate egg tarts (natas) from Lord Stow’s Bakery make a classic breakfast. Café Ou Mun offers heartier fare such as fried pork chop buns, coconut cakes and iced coffee sweetened with banana syrup. Dine beachside on suckling pig and baked clams at Fernando, or beneath camphor trees in a calçada courtyard at Albergue 1601 on bacalhau cakes, stuffed crabs and the coconut-milk-basted Macanese misnomer, African Chicken.

How to Get There

Grand Hyatt Macau
City Of Dreams
Cotai, Macao

Reviews

4.5 Very Good 1330 Reviews
slow service
Reviewed 21 hours ago

Came to attend an event, and I needed to iron my shirt. They don't have a dedicated line to housekeeping, so I called guest services to ask for one. No sign of it. Called 15 minutes later to chase, and still no sign of it for another 20-25 minutes. I finally gave up and tried to hide my wrinkled shirt under my jacket.

When I returned to my room several hours later, I did find an iron and board in the room, but it was too late. My friend also mentioned to me that it took them 1 hour to deliver an iron to his room.

Otherwise the room was fine. The bathroom was done in an open style, but there are two large floor-to-ceiling wooden panels that could completely close off the bathroom. The shower and bathtub came in one glass enclosure, which was not ideal.

Well Kept Efficiency And Elegance
Reviewed 6 days ago

Stayed in the Macau Grand Hyatt on a Saturday night with family. Check in service is efficient and welcoming. Staff well trained to complete the service within expected short time.

Guest room deco well maintained, spacious bathroom with quality amenities. Tap and shower work well no signs of tiredness. Hotel has restaurants of buffet style, Chinese and cafe. The grand lobby with the silvery fountain is an all time classic.

Food is a problem
Reviewed 2 weeks ago

Room is plain and comfortable as long as you don't mind the water fountain noise from Wynn. Restaurant is a big issue, there is only one buffet and Chinese restaurant. Buffett is always fully booked. Breakfast only starts at 7:30. My God...

BEST and most RELIABLE hotel in Macau, no doubt!
Reviewed 2 weeks ago

BEST and most RELIABLE hotel in Macau, no doubt!24 hour concierge team always available for you. Strong water pressure in shower. Wide selection of TV channels compared to other 5star hotels. You will be pampered by great service.

Grand hotel in Cotai
Reviewed 2 weeks ago

one of the high end hotel located at Cotai
it was in the middle of City of Dream, so make sure you get off the shuttle bus in right station.
a bit expensive for booking Grand suite but i got an upgrade room with better view which we can enjoy Wynn's fountain, so nice.
Room is huge for