Four Seasons Hotel Macao at Cotai Strip
What We Love
- Five outdoor pools—two shallow waders, two lap pools, one lagoon-style—plus a hot tub
- Signature spa rituals use ylang-ylang oil and crushed diamonds (yes, diamonds)
- Two-Michelin-starred Cantonese cuisine at Zi Yat Heen
- Fast-fill tubs in spacious marble bathrooms
What To Know
- Air-conditioned passages to the crowded Venetian and Sands casinos mean easy access—and escape
- WiFi costs $20 a day
- Sublime service includes fluent English-speaking staff
- Free shuttle service available to/from the Pac On Ferry
- Children stay free and receive their own specialized amenities
- Free WiFi
- Parking On Site
- Room Service
This refined 19-story sanctuary amid the Cotai Strip’s hotel-casino scrum offers 360 rooms and suites bathed in warm golden tones with flashes of dusky rose and chestnut-brown, rich woods and leather. Neo-classical decor with Indo-Portuguese fixtures and Oriental accents reflect Macanese history, while two grand staircases in the lobby are pure Euro flash, perfect entrances for those ordering bottle service at Bar Azul. Turn-down service includes bite-sized pastries (Portguese egg tarts, tiramisu-like “sawdust” pudding), and a state-of-the-art gym the chance to work them off.
In the Area
Four hundred and ninety-nine years of colonial rule (see: Macau Museum) pack a lot of history into 11 square miles, but no UNESCO-protected cobblestone is as delightful as Macau’s fusion cuisine. Delicate egg tarts (natas) from Lord Stow’s Bakery are a classic breakfast—and necessary treat. Café Ou Mun offers heartier breakfast fare such as fried pork chop buns, coconut cakes and iced coffee sweetened with banana syrup. Dine beachside at Fernando’s on suckling pig and baked clams, or beneath camphor trees in a calçada courtyard at Albergue 1601 on bacalhau cakes, stuffed crabs and the coconut-milk-basted Macanese misnomer, African Chicken. Then there’s modern Macau’s frenzied casino scene: You can access the Vegas-sized Venetian and the Plaza through a three-story shopping mall.
How to Get There
Great service by your team and enjoyable to staying your hotel always. We enjoyed the SPA and food there. Your staff and Ms. Merci serves our family in good care and provide her professional services. Thank you.
I stayed in the hotel for 3 nights. Excellent location. Great staff. Good food. Overall my experience of staying at this hotel has been great. Surrounded by all best casinos. For more luxury, head to the Four Seasons shoppes. This arcade focuses on gold card shoppers, with names like Cartier and De Beers.
I wanted to have the best stay of our vacation on the last night, and that's exactly how it turned out, thanks to the legendary Four Seasons service.
Right from the start, they managed to turn even the most minor flaw into a positive experience to remember. I missed their shuttle from the ferry, and took a Venetian shuttle when another one didn't come along for a while. It required some walking in the rain, so I was a bit of a mess when I got to the reception. Well, Merci the assistant manager made it up in spades. Pretty soon, a note of apology was delivered to our room... along with a box of chocolates (good ones too!)... and an offer to take us back to the ferry when we leave, in a complimentary Mercedes Benz! Wow!
The room, of course, was fabulous- I think a cut above other 5 star hotels. The bed was positively the most comfortable we encountered on our whole 3 week trip. The bathroom was luxurious. Only the best here!
Breakfast buffet was included in the rate. I have to say I was not as blown away with breakfast as some other reviewers, only because we stayed at some 4 star hotels in Japan, and they usually serve some pretty expensive seafood in their breakfast buffets. Not as much here, but still quite a good breakfast buffet with free flowing champagne to make mimosas with.
What really makes the Four Seasons a cut above any number of hotels that bill themselves as "5 star" is the service. You could probably get a similar room at a similar price at some of the big mega-resorts, but I think you get lost in the shuffle there. The more intimate scale of the Four Seasons allows them to devote more attention to every guest, and also makes it less of a production to get to the rooms. And incidentally, the price was not too high. They have some Sunday-Thursday deals in Macau, making a stay here a reasonable proposition.
The room is clean with good smell, the staff is nice, and the service is good, and we were offered a tasty birthday cake with chocolate favor, the hotel environment is also amazing. The location may not easily be found.
A first rate hotel, who gave us impeccable service, excellent food and an amazing room. In over 40 years of travel, we have not encountered a better hotel. The Staff could not have been more helpful - even providing a free transfer both to and from the Ferry Terminal, when they saw how much luggage we had with us!