Four Seasons Hotel Macao at Cotai Strip
What We Love
- Five outdoor pools—two shallow waders, two lap pools, one lagoon-style—plus a hot tub
- Signature spa rituals use ylang-ylang oil and crushed diamonds (yes, diamonds)
- Two-Michelin-starred Cantonese cuisine at Zi Yat Heen
- Fast-fill tubs in spacious marble bathrooms
What To Know
- Air-conditioned passages to the crowded Venetian and Sands casinos mean easy access—and escape
- WiFi costs $20 a day
- Sublime service includes fluent English-speaking staff
- Free shuttle service available to/from the Pac On Ferry
- Children stay free and receive their own specialized amenities
- Free WiFi
- Parking On Site
- Room Service
This refined 19-story sanctuary amid the Cotai Strip’s hotel-casino scrum offers 360 rooms and suites bathed in warm golden tones with flashes of dusky rose and chestnut-brown, rich woods and leather. Neo-classical decor with Indo-Portuguese fixtures and Oriental accents reflect Macanese history, while two grand staircases in the lobby are pure Euro flash, perfect entrances for those ordering bottle service at Bar Azul. Turn-down service includes bite-sized pastries (Portguese egg tarts, tiramisu-like “sawdust” pudding), and a state-of-the-art gym the chance to work them off.
In the Area
Four hundred and ninety-nine years of colonial rule (see: Macau Museum) pack a lot of history into 11 square miles, but no UNESCO-protected cobblestone is as delightful as Macau’s fusion cuisine. Delicate egg tarts (natas) from Lord Stow’s Bakery are a classic breakfast—and necessary treat. Café Ou Mun offers heartier breakfast fare such as fried pork chop buns, coconut cakes and iced coffee sweetened with banana syrup. Dine beachside at Fernando’s on suckling pig and baked clams, or beneath camphor trees in a calçada courtyard at Albergue 1601 on bacalhau cakes, stuffed crabs and the coconut-milk-basted Macanese misnomer, African Chicken. Then there’s modern Macau’s frenzied casino scene: You can access the Vegas-sized Venetian and the Plaza through a three-story shopping mall.
How to Get There
Great Service, Great room, Great rates!!
I think that this hotel provides the best service in terms of all aspects!
If you visit Macau, I strongly recommend that you stay at four seasons Macao Cotai strip!!
I believe that
Very delighted with this lovely hotel. It was indeed a great experience to share from the quality of service, friendly staffs and accomodation, excellent! Also a great place for shopping, less crowded compared to other malls in Cotai. For tourist like me, try to install igomacau app on you phone. it will guide you inside the shopping malls in Cotai.
I have my fair share of staying at five stars hotels and FSM had to be the best so far. From the moment you arrived to when you left the hotel, the service was amazing. We arrived early and the shuttle bus was waiting at the ferry to pick us up even I didn't arrange it in advanced. Margie at the counter was very attentive when checking us in. We were offered to upgrade to the Royal Suite and my friends decided to take up the opportunity. The room was spacious with full mini bar stock up. Bedding was superb, soft and fluffy.
There are many resorts in Macau but if you can, I highly recommend to check out this place. It's close enough to the shopping at the Venetian but you don't have to deal with bus loads of tourists checking in and out the hotel. We were so glad we didn't stay at the Venetian when we walked past the place in the morning and saw how busy it was. The buffet breakfast was sooo good with many food choices. Staff was attentive but not intrusive. Rainbow, one of the waitress remembered our coffee order when we came back the next day. You don't get to see that very often. Plenty of swimming pools that cater for adults and kids. Their gym is high tech and provides you with headphones, water, towels while you exercise. Their spa/steam/sauna facilities are also top notch so make sure you check it out. If you need transport to go to the main town, the hotel happily organised for you.
When we left, Margie asked if we liked the hotel amenities (l'occitane) and as we said yes, she gave us a travel pack and a gift set each to take home. My friend, who missed out on this trip at the last minute due to family emergency, was also given a pack as well. Margie and the staff at FSM, you had definitely made our stay and my friend's 40th bday celebration so memorable with your personal and attentive services.
Where do I start? Their superb services started months before I arrived in Macau. I had some questions about our macau ferry-HK airport booking and they gladly took care of that for me. Their concierge is awesome. They advised for me to dowload their Four Seasons App and so I did. All throughout my stay. I used that app to chat with concierge for reservations etc. On the day of my arrival, I requested a high floor with strip view via their app which they gladly accommodated upon check in. The front desk personnel were very welcoming and courteous. Concierge gave us our ferry tickets along with a copy of our return flight itinerary and a card to show the taxi driver that had the names of the hotel and the ferry terminal in english and chinese characters. They also happily made a dinner reservation for us on a busy weekend which would have been a lot of work if i tried doing it on my own. Plus, I came back to our room later that night and found a sweet note from the concierge reminding us of our reservation. Nice touch.
The room was what you would expect of a Four Seasons. It was very elegant and spacious. Per our request, they took the bar stock so we can use the fridge for our water and left over foods. Nice gesture. I also used the app to request stuff from housekeeping which they promptly brought to our room within 5-10 mins of the request. Their valet service is equally awesome. They would call a cab, open doors for you and talk to the cab driver on your behalf to twll them where we wanted to go. They also gave us cards that had the taxi's information just in case, that really made me feel safe and taken care of.
Now, the spa...is amazing. Very cozy and elegant. They have just about everything you might need. They even have delicious tea and dried fruit as snacks. Their gym is open 24hrs and has good selection of equipments.
The breakfast buffet was included in our reservation and is delicious. Their egg tarts are good plus they have a huge selection of international food.
Thanks again to everyone that made our trip extra special and most especially to concierge who were there for us anytime from beginning to end.
My short stay was excellent, the hotel staff served me right. I did not plan to receive a perfect service but I was given a VIP service, from arrival at the airport, check in, stay in and check out were all excellent.