Four Seasons Hotel Macao at Cotai Strip
What We Love
- Five outdoor pools—two shallow waders, two lap pools, one lagoon-style—plus a hot tub
- Signature spa rituals use ylang-ylang oil and crushed diamonds (yes, diamonds)
- Two-Michelin-starred Cantonese cuisine at Zi Yat Heen
- Fast-fill tubs in spacious marble bathrooms
What To Know
- Air-conditioned passages to the crowded Venetian and Sands casinos mean easy access—and escape
- WiFi costs $20 a day
- Sublime service includes fluent English-speaking staff
- Free shuttle service available to/from the Pac On Ferry
- Children stay free and receive their own specialized amenities
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
This refined 19-story sanctuary amid the Cotai Strip’s hotel-casino scrum offers 360 rooms and suites bathed in warm golden tones with flashes of dusky rose and chestnut-brown, rich woods and leather. Neo-classical decor with Indo-Portuguese fixtures and Oriental accents reflect Macanese history, while two grand staircases in the lobby are pure Euro flash, perfect entrances for those ordering bottle service at Bar Azul. Turn-down service includes bite-sized pastries (Portguese egg tarts, tiramisu-like “sawdust” pudding), and a state-of-the-art gym the chance to work them off.
In the Area
Four hundred and ninety-nine years of colonial rule (see: Macau Museum) pack a lot of history into 11 square miles, but no UNESCO-protected cobblestone is as delightful as Macau’s fusion cuisine. Delicate egg tarts (natas) from Lord Stow’s Bakery are a classic breakfast—and necessary treat. Café Ou Mun offers heartier breakfast fare such as fried pork chop buns, coconut cakes and iced coffee sweetened with banana syrup. Dine beachside at Fernando’s on suckling pig and baked clams, or beneath camphor trees in a calçada courtyard at Albergue 1601 on bacalhau cakes, stuffed crabs and the coconut-milk-basted Macanese misnomer, African Chicken. Then there’s modern Macau’s frenzied casino scene: You can access the Vegas-sized Venetian and the Plaza through a three-story shopping mall.
How to Get There
This is a lovely hotel, very elegant indeed and the staff are fabulous, we were treated like royalty, we enjoyed the spa, swimming pool, fitness, all in very good condition. On arrival Merci sent a car to pick us up from the new bus terminal, checked in took place in our room, we went out for coffee and on return Merci had set out a beautiful table, a lovely cake, champagne and beautiful flowers for my daughter who has just completed her Masters. what a wonderful surprise which was really appreciated by us, thank you so much Merci. I would recommend Four Seasons Hotel, Macau without hesitation.
This is my first report of four seasons Macau. Very impressive for the service provided when check in. Room is very tidy and clean. It’s spacious too. Overall it’s a really great and comfortable stay.
But one thing to note is there wasn’t any line up for queue in front of the concierge when check out that made me confusing.
My first time to have such ad hoc holiday getaway. Booked at 10am HK time then took the cotai jet at 1230pm. Stayed there for 2 nights during the weekdays. Booked through the official Four Seasons website. Got a special Stay & Play package including accomodation, breakfast, Hkd$300 per night on F&B credits, Hkd$300 gambling credits and two return Cotai jet tickets from Macau to HK. The package price was attractive, probably cheaper than most online hotel webs or travel agents. So please check out the official four seasons website.
Room: Stayed at the most basic room. Decor appeared dated while room interior remained well kept and clean. Had welcome snacks eg bite-size almond cookies and a small bottle of rum.
Bathroom: Spacious with 2 sinks, bathtub, rainshower area and separate toilet area. Amenities are of good quality brand Natura Bisse.
Breakfast at Belcancao: Standard 5-star hotel buffet style food of good wuality. Had freshly squeezed juices. Got newspapers there. One minor point was that waiters were way too intrusive. They kept coming to table to take away the plates when there was still food or when I was in the middle of a conversation. Maybe it’s bacause I went there at weekdays and the restaurant was quiet with few customers. The staff had good intentions but it felt like they were too attentive and bending over backwards to work too hard while making customers uneasy.
Zi Yat Heen Chinese restuarant: Went there for dinner. Didnt book a table prior so got placed near the doorway. It was alright but there were constantly several tiny bugs flying around. And I actually squished one out! Again waitresses were too eager to keep changing your plates at the wrong time. Asked for extra XO sauce for the noodle I ordered. However got charged Hkd$60 or sth but wasnt informed beforehand. Food was of large portion but too salty to my liking. The dinner dishes (roast chicken, pork rib stew, fried beef and several appetizers) were average only considering the price. I didnt try dimsum during dinner time. I guess if anyone really wanna dine at this Michelin restuarant, go there for lunch and stay with dimsum menu.
Gym: Modern and clean. But machines seem to be placed too crowded together.
Spa: Didnt join any spa service and they still let me just the facilities. Has a hugh jacuzzi pool, good steam room and sauna room. Loved the tranquility in the area.
The four seasons Macau is the worst in the world. The TV is not working for 3 days and the room is unclean. The room is very very old and has a bad smell and odour. The staff and the reception are very rude!
Me and wife and my 9 month daughter really enjoyed staying at Four Seasons hotel
Everything about this Four Seasons hotel is great and excellent!
Lobby people, clean rooms with and great views, food, service. :-)
Especially Staff service and mind are so wonderful.
I've never experienced this kind of nice and kind service before.
Four Seasons hotel are best hotel, I can guarantee and can tell this to anyone.
Thank you management and staff for great stay.
I hope we will meet again someday!
I wish you all the very best.