4.5
Very Good 4317 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Sunset views (and sundowners) from the rooftop Jacuzzi
  • Asia's first Bliss spa
  • Signature 24-hour concierge service for custom suit binges and helicopters to Macau—whatever, whenever
  • Clubby atmosphere with live DJs in the lobby and nightly parties in WOOBAR

What To Know

  • Airport Express station sits directly beneath the hotel, connecting through the Elements mall
  • Not all harbor views are created equal: some are of shipping lanes, others the Central skyline
  • Wi-Fi is free in the lobby and pool deck, but costs $15 a day in guest rooms
  • Special requests can be e-mailed in advance

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Business City Scenic views property living room Suite condominium home Lobby Modern

Overview

Typically funky W on West Kowloon's waterfront — except this one has a 76th-floor infinity pool

The Lowdown

W Hotel fans know the drill: energetic pop-art decor, cloud-like beds, party atmosphere, cheeky service, business with a side of fun. But what they might not be expecting is a 76th-floor heated salt-water infinity pool and Jacuzzi, still one of the highest in Hong Kong. Slightly surrealist decor with woodland motifs and dramatic lighting calms down (a bit) in the 393 guestrooms, slicked with greens, teals, and gold and butterfly fringed lampshades. Use your Bliss bath products in the slate showers or soaking tub. All in all it’s a youthful tonic to Kowloon’s usual grand dame hotels.

In the Area

Kowloon offers grit to Hong Kong island’s gloss, a dense mass of residential realness bulging with hawkers and salarymen—and some only-in-HK markets. The Star Ferry lets off in Tsim Sha Tsui, home to the Hong Kong Cultural Centre, Avenue of the Stars promenade, and the neon-signed awesomeness of Nathan Road (come back to the Jordan section at night). Pop into the Chungking and Mirador Mansions, hulking buildings hiding a warren of once-illicit shops. Northward in Mong Kok, you can find a feathered friend at the Bird Market, a scaly one at the Goldfish Market or new kicks on Sneaker Street.

How to Get There

W Hong Kong
1 Austin Road West
Kowloon, Hong Kong

Reviews

4.5 Very Good 4317 Reviews
Excellent
Reviewed 13 hours ago

I have stayed in this hotel quite a few times this year and I choose to be here due to location, amazing facilities with a cool design(great pool) and of course the service. The suites are well thought out with all amenities you could ask for and even the standard rooms which I recently tried are pretty spacious for Hong Kong standards. A lot of staff around to assist you and always to greet you with a big smile when you enter or exit the lifts, great touch. To my surprise, on my recent checkout the staff asked me if I liked my first stay until I told them that I am a regular and at that very moment out of nowhere I hear a ¨welcome back´´by Besjon who is the Director. He remembered me from a previous stay where we had a brief chat and approached me this time again to ask how my stay was while he was going to a meeting. Very impressed with his memory and friendliness and a simple word can make a big difference. This hotel is worth every penny and the people there will make sure you have a great time.

We spent a wonderful night in here
Reviewed 23 hours ago

If you love to live in Kowloon,I think this is your first choice,because the transportation is very convenient.The room is clean and comfortable and the staffs are nice.I will still stay here next time

Quirky design. Homely service
Reviewed 2 days ago

Room and walkway very clean.
Had a delayed check in probably because it was a busy weekend. No issue as we went to explore around.
Bente showed us to our room and did a little introduction.
The presets of lightings and remotely controlled curtains and the full height windows are love.
Quirky lift lobby(had a little challenge trying to look for lift buttons)

Staffs replied to emails very promptly. Vivian, Yuki, Pauline, Miko and Yvonne are some names i can remember from the emails.

In room dining was alright. We had lobster sandwich and WW burger.

Hotel is located in an awkward location whereby taxi is more convenient to get to TST more than MTR. Because there isnt a direct stop from Kowloon station to TST. Basically if you take MTR from TST, you have to cross the harbour to Central, change the train, then cross the same harbour to Kowloon.

Super duper convenient to access to the airport express.

Great Service at Woo
Reviewed 2 days ago

Great bar to enjoy an afternoon especially with such amazing happy hour and drinks! None the less I want to give a HUGEEE shoutout to Calvin and Olivia for such great service making my experience at the bar so unforgettable. DEFINITELY recommended and DEFINITELY COMING BACK!

Best customer service luxury hotel in HK
Reviewed 2 days ago

This is the best choice so far for my stay in HK, whether it is for business or leisure, I always chose W HK (unless the price went through the roof due to peak season!). Stayed at many W hotels worldwide, so far, this is the best. Let me tell you why. Firstly, the location is fantastic. You don't even need to go to the street upon arrival in HK, as the airport express connects to the Kowloon station where the hotel locates. Secondly, being a Platinum Lifetime member, not only do they upgrade me every time, they remember my preference too. E.g. Many years ago, I fed back to them about the standard bath sandal that is too small for my big feet. Every time I checked in, the hotel will either put the bigger size ones in the wardrobe or send them to me without being asked. Thirdly, the associates remember me by my first name and we are like friends when we meet each other. One of them is Sammy Yick, who has always gone out of her way to respond to my feedbacks and requests. Great values for the price you pay.