The Upper House
What We Love
- Starting at 730 square feet, even the smallest rooms here are some of the city’s largest
- The Pacific Place shopping complex, a nearly 120-acre mall, is housed in the same skyscraper
- TVs (cleverly masked with mirrors) in all guest bathrooms
- The team of diligent “guest experience managers”
What To Know
- iPod touches replace the usual hotel directories here
- The cookies, chocolates, teas, coffees, and beers in your room bar are free (though the wine costs extra)
- Make advanced reservations for a table at Café Gray Deluxe, one of the city’s hottest dining spots
- For harbor views, book an Upper Suite
- Free WiFi
- Parking On Site
When Hong Kong-born starchitect Andre Fu was charged with imagining a luxurious pied-à-terre in his home city, he wanted to shake up the definition of hospitality. It’s why his debut hotel project, The Upper House, has no lobby: he decided to scrap the idea of a stodgy formal reception and instead devote that extra square footage to the exquisite guest rooms. Starting from the 38th floor (translation: bird’s-eye views), all 117 suites and studios are outfitted in a restrained blend of bamboo, limestone, and wool and provide a temporary escape from the city (just reach for your remote control, which mobilizes a fleet of electric curtains). The skyscraper itself teems with many hidden pockets, such as a secret garden and a tunnel-like escalator, hushed antidotes to an otherwise frenetic metropolis. There’s also a sense of sky-top cool that infuses most public spaces here, namely Café Gray Deluxe (reachable via aerial bridge), the 49th-floor Pan-European bistro with a 46-foot marble bar that’s steered by an eponymous chef who whips up dishes crafted with produce from the Hong Kong Island hills.
In the Area
The high-rise presides above Admiralty, Hong Kong’s prime shopping district. A who’s who of international designer brands make up the interiors of neighboring Pacific Place, in addition to local darlings like Lane Crawford and Shanghai Tang. For more wallet-friendly finds, make your way to Starstreet precinct, once the site of Hong Kong’s first power plant; nowadays, the narrow lanes are home to a cluster of avant-garde galleries and independent boutiques. Once you’re all shopped out, take the five-minute walk to Hong Kong Park, a lush 20-acre stretch where must-sees include the Museum of Tea Ware, which houses an impressive collection of Yixing clay brewing accessories.
How to Get There
I had a fantastic time in Hong Kong and part of it was the hotel stay.
The location is just the best, right on top of a mall and very centrally located in the town.
The staff was incredibly friendly and professional, they just try to make your stay the best way possible, from airport pick up to drop off.
We had an upgrade to an amazing suite with lot of mi e details and I can only recommend this hotel 100%!
My sister and I stayed at The Upper House for 7 nights during Chinese New Year. We had an incredible time.
The property is beautiful. The rooms are spacious, and especially so for Hong Kong. We chose the Harbor View and although the view faced much more towards the buildings / Mid-levels than we thought, it was still very pretty. The bathroom includes a huge soaking tub with a gorgeous view of the city -- I definitely took advantage of it every night!
What stood out about Upper House was the personal touch that it added to our stay. As soon as we booked our reservation, we got in touch with the concierge service, who was very thoughtful in helping us book restaurant reservations and put together an itinerary. They asked us whether we were celebrating an occasion, and we said it was a sisters trip -- they then asked us for a photo of us, which they framed and placed it in our room! :) They also knew that we would arrive around 7AM, and not only did they allow us to check in early, they arranged breakfast in our room.
We also got the chance to watch the fireworks at the bar in Cafe Grey Deluxe. We couldn't get a table by the window, but the concierge arranged for all the hotel guests to stand in a booth that had a gorgeous view of the fireworks.
The location of Upper House is also super convenient. Just steps away from Admiralty MTR station and Pacific Place, one of the nicer malls on the island. It's also very close to Hong Kong Park, which you can walk through to hike up The Peak. If you want to go to Central, Sheung Wan, Causeway Bay, etc., these are all super close.
Many thanks to the entire staff for making our stay so memorable. I can't remember all the names (there were too many helpful members from the team), but special shoutout to Rhoda and Kingston!
As mentioned above, the only thing I would note is that we had really hoped for more of a harbor view, since we selected the Harbor View room. Otherwise, highly recommend Upper House!
My second time to stay at the upper house. I had a very comfortable time.
Beautiful hotel and the best service, Mr Kingston Kan remember us on arrival, gave us very good recommendations and always smile.
I will only stay at the upper house. My favourite place!
My experience at the upperhouse was beyond my expectations in terms of service and more specifically customer reception!
It started with email exchanges where all the information and advice given was clear and effective.
I was very pleasant to discover the establishment with Sabrina the Guest experience Manager and I was very surprised at the quality of the warm and sincere welcome that we expect after a long trip.
I had the privilege to take a tour of all the services offered by this hotel, a true jewel in the heart of Hong Kong.
The light room assigned to me was amazing with a breathtaking view of Hong Kong Bay with the bonus of a very nice welcome gift that touched me enormously.
The room was clean functional and very relaxing.
I trully loved the design and architecture of Andre Fu, it makes the whole built airy with perfect energy.
The deluxe café offers an exquisite and perfect breakfast service at the table.
All was delicious.
I spent a wonderful time with the whole team and I can not wait to come back.
This boutique hotel offers these guests a real plus in terms of professionalism and human touch.
Many thanks to all the Rhoda team and Sabrina Klick for this wonderful stay.
See you soon for sure!
From the moment we booked, we felt in good hands.
We did a 1 night staycation to enjoy the CNY fireworks.
The experience went beyond expectations.
The whole team is just brilliant, welcoming, friendly and professional.
Upon arrival, we had the pleasant surprise to be upgraded to a suite. The room was out of this world, floor to ceiling windows, extremely comfortable bed, beautiful bathroom, and wonderful view overlooking the harbour. Simply stunning.
Everything just felt right, I can't thank the team enough for this amazing stay, and I look forward to enjoying another staycation soon.