The Upper House
What We Love
- Starting at 730 square feet, even the smallest rooms here are some of the city’s largest
- The Pacific Place shopping complex, a nearly 120-acre mall, is housed in the same skyscraper
- TVs (cleverly masked with mirrors) in all guest bathrooms
- The team of diligent “guest experience managers”
What To Know
- iPod touches replace the usual hotel directories here
- The cookies, chocolates, teas, coffees, and beers in your room bar are free (though the wine costs extra)
- Make advanced reservations for a table at Café Gray Deluxe, one of the city’s hottest dining spots
- For harbor views, book an Upper Suite
- Free WiFi
- Handicap Accessible
- Parking On Site
When Hong Kong-born starchitect Andre Fu was charged with imagining a luxurious pied-à-terre in his home city, he wanted to shake up the definition of hospitality. It’s why his debut hotel project, The Upper House, has no lobby: he decided to scrap the idea of a stodgy formal reception and instead devote that extra square footage to the exquisite guest rooms. Starting from the 38th floor (translation: bird’s-eye views), all 117 suites and studios are outfitted in a restrained blend of bamboo, limestone, and wool and provide a temporary escape from the city (just reach for your remote control, which mobilizes a fleet of electric curtains). The skyscraper itself teems with many hidden pockets, such as a secret garden and a tunnel-like escalator, hushed antidotes to an otherwise frenetic metropolis. There’s also a sense of sky-top cool that infuses most public spaces here, namely Café Gray Deluxe (reachable via aerial bridge), the 49th-floor Pan-European bistro with a 46-foot marble bar that’s steered by an eponymous chef who whips up dishes crafted with produce from the Hong Kong Island hills.
In the Area
The high-rise presides above Admiralty, Hong Kong’s prime shopping district. A who’s who of international designer brands make up the interiors of neighboring Pacific Place, in addition to local darlings like Lane Crawford and Shanghai Tang. For more wallet-friendly finds, make your way to Starstreet precinct, once the site of Hong Kong’s first power plant; nowadays, the narrow lanes are home to a cluster of avant-garde galleries and independent boutiques. Once you’re all shopped out, take the five-minute walk to Hong Kong Park, a lush 20-acre stretch where must-sees include the Museum of Tea Ware, which houses an impressive collection of Yixing clay brewing accessories.
How to Get There
We’ve just had the most amazing stay at the Upper House, and I couldn’t fault it at all. From the service the moment I stepped out of the taxi to the room service and attention throughout - amazing. A personal thank you to Kevin Tam, the Guest Experience Manager who noticed my birthday and remembered the conversation we had when he took me up to our room; so he sent up a special treat with a thoughtful card attached. Such an amazing surprise and so personal.
Cannot wait to stay here again, always a treat when in Hong Kong!
Me and my wife we have stayed one night at this wonderful “house”. I would like to express my sincere gratitude and thanks to the entire hotel team for their genuine care during our stay. Although the whole team was fantastic with us I would like to special thanks to Ms. Vinnie (apologize if I miswrite the name ) the associate at the Café Gray Deluxe, for her great service and the wonderful dessert and chocolates. Last but not least thank you very much to Mr. Kevin Tam, Rence, Hypatia Lee and the entire Guest Experience Team for making our stay very
Thank you very much !
Absolutely beautiful property with attentive service. Very spacious room with huge bathroom. We were at the upper suite, there is a separate lounge area. Provide free mini bar (they called “maxi bar”) except booze. Very wide range of booze in room. Service is excellent, very well trained team and they really try the best to make sure our service is perfect. I guess am a “low tech” person, still couldn’t figure out the light system. The one touch remote control seem bit complicated for me. Cafe Grey is another highlight in this hotel. The place to see and been seen, with great service and great food.