5.0
Excellent 4187 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Skyline and Victoria Harbor views from its 102-118–floor rooms
  • Sipping champagne and watching the sun set in the open-air Jacuzzi
  • Cocktails at Ozone, the world’s highest bar
  • The location directly above a Mass Transit Railway (metro) station

What To Know

  • The hotel is in Kowloon, 10 minutes by metro to Central
  • Free WiFi
  • Views can be elusive on foggy days, common in Hong Kong

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A luxurious, five-star refuge tucked away from the chaos of downtown, with some of the best views in the city

The Look

Opulence is the byword at the world’s highest hotel, sequestered in the top floors of a sleek tower smack the middle of Hong Kong’s financial center. The two lobbies are all crystal artwork, dark wood, recessed lighting, and high ceilings, with an appropriately Asian twist to the ceramic art and sculpture. In a city that’s so tightly packed, the spaciousness of its public areas (driven home by oversized chandeliers) and guestrooms feels extra-decadent, while floor-to-ceiling windows put the spectacular views on full display.

Bed and Bath

There are an astounding 13 different room categories, but all have bathtubs with separate showers, Nespresso machines, Asprey amenities, and jaw-dropping views of the city, mountains, or Victoria Harbour. The aesthetic, typical of the Ritz-Carlton brand, is classic yet subdued: neutral shades of beige and cream, plush furnishings (including chaise lounges from which to enjoy the vistas), and marble bathrooms with rainforest showerheads and LCD televisions.

Beyond

Foodies won’t be wanting for a good meal heres—both restaurants are spangled with Michelin stars: Tosca earned one star for its creative Italian food while Tin Lung Heen holds two thanks to sublime Cantonese fine dining. For extra romance, book ahead for a seat at the tiny Almas Caviar bar, which serves Balik salmon as well as a selection of high-grade caviar accompanied by Champagne or vodka. On the top floor, Ozone (the world’s highest bar) stays open until 3 a.m. with DJs spinning for the beautiful people – a scene that might be topped only by the spa’s infinity swimming pool, which reaches to the walls of the building and creates the feeling of floating above the city.

In the Area

Navigating Kowloon’s jam-packed streets, markets, and buildings – all crowded with an astounding number of small shops and businesses – could take days. Alternatively (and especially for those with kids, spend a day exploring Hong Kong Disneyland, just a short metro ride from the hotel. Nothing, however, beats a cruise around the harbor, which provides ample opportunity for gawking at Hong Kong’s futuristic skyline – just ask the concierge to help you buy tickets.

How to Get There

The Ritz Carlton Hong Kong
Intl. Commerce Centre, 1 Austin Rd West
Kowloon, Hong Kong

Reviews

5.0 Excellent 4187 Reviews
Exceptional Hotel Experience
Reviewed 8 hours ago

Always a pleasure spending a few days at the Ritz Carlton. Made my reservation via American Express and a car to meet on arrival at the airport. All worked like clockwork and I was soon at the hotel and escorted to my room for inroom check in. All went smoothly. Room a little smaller than usual, but I was told I had been upgraded to a smaller room for the view across the Harbour - splendid as it is.

The club lounge was excellent as ever. Good selection of drinks with a free flow of wine and beer all day long. Tasty snacks to keep you going. Hotel has good wifi which works throughout. Good selection of restaurants and on this occasion I chose to use the Mitchelin star Chinese restaurant - excellent choice. Breakfast was a much slicker affair than my last stay where was not an substantial wait for tables to become available. Could be something to do with me getting up earlier. Great views of course of the Harbour.

The hotel has a complimentary limo transfer within the vicinity which I find very useful. Good for getting you to the Star Ferry or nearby restaurants.

This hotel is indeed special. For a Long weekend you need not go out - just stay inside and enjoy!

the perfect home base in Hong Kong
Reviewed 13 hours ago

I've been lucky enough to stay here multiple times at the club level, it is AWESOME! A great location, fantastic facilities, expedited check in/check out, personal attention, and great concierges that can help you arrange anything. This is what you would expect from the Ritz. On my most recent trip in March 2019 it was much nicer to wait in the club lounge [food, drink, comfort] after taking advantage of the gym and pool...this hotel combines understated luxury with modern comfort. It may be a splurge but it is worth it!

Great hotel and experience
Reviewed 3 days ago

First time staying at the Ritz. It was an amazing experience with an even better staff. Stephanie took care of us and even had a nice surprise for us in the room as we were celebrating our honeymoon. She thoughtfully decorated the room and even had some cake for us! Great hotel, amazing view, and amazing staff. Would highly recommend. Thank you, RC-HK!

On top of the world!
Reviewed 3 days ago

It's a breeze going to this fabulous hotel from the airport. Just take the airport express for the fastest way. The ticketing booth is just right after customs. You can avail the group tickets (2 to 4 persons) to avail the discounted price. The train platform is just a few steps away from the arrival hall. The train arrives every 10 to 12 mins. It takes 21 minutes from the airport to the Kowloon Station which is located under the International Commerce Center. From here just follow the signs inside Elements Mall going to the Hotel. You will pass through some escalators, the entrance to the hotel is towards the right side of level 8.

Upon entering the hotel lobby at level 9, you will be greeted by the kindest staff ready to assist you with your luggages, and they will direct you to the elevators taking you to the 103rd floor for the check in procedure. Then someone will escort you to your room. Of course you already know the view from their exquisite rooms is really astonishing. It makes you feel like floating in air.

But what makes you really feel being on top of the world is not the astounding view, but the impeccable service the staff provides. They will instantly make you feel at home. They will do everything they can to make your every request possible. We would like to take this time to thank some of them: Ms. Nuril, Hannah, Mancy, Becky, Maryanne, sir Titou and Igor. Thank you for making our stay a very memorable one.

Disappointed with service attitude provided by Club Lounge
Reviewed 4 days ago

I made a very expensive suite reservation at Ritz for a very special occasion.

I called up Ritz and requested to speak to club lounge directly as the booking has a complimentary Club Access and I wanted to ensure everything is is ok and as expected when I check in.

First, spoke to reservation staff and she cannot answer so she had to check with club staffs. Gave me a very unsatisfactory answer and in the end I got so upset I request for club staffs to call me directly.

After waiting for more half an hour just to get to know some simple enquiries, no one called me back. So I called Ritz again and this time, transferred directly to club. One guy spoke, couldn't answer by question, put me on hold then suddenly a second person answered. Then again same thing happened, second guy put me on hold and then suddenly a third person answered. That was Wookie, club manager.

She again asked me the purpose of my meeting and I started getting really agitated. Nothing in reversation states that guests need to declare what sort of meeting i am having in order to use the club meeting room. I totally do not see the relevant of the question and is actually offended by the invasion of privacy. Must I declare what meeting I am having? Whether it's a strategic meeting, or investment meeting, or a sales meeting? Why is Ritz wasting my time and also invading my privacy without explaining why they need this information.

And only when I question wookie, did she apologise and said that the reason they ask is because they wanted to check if I needed any help with set up like projector, whiteboard etc. I mean seriously?? You need to know what PURPOSE the meeting is for so you know how many whiteboards you should include? Utter nonsense!

The staffs could have just politely asked if I needed any extra items for the meeting and NOT the purpose of my meeting.

No matter what kind of meeting guests are having, as long as it does not exceed the capacity of the the room and is held privately, why does the staff need to know what the meeting is for??!

Absolutely rude and insensitive. I've had such great experience Ritz and all staffs I have encountered to was impeccable. I strongly urge senior management of Ritz HK to review those on duty at the Lounge today together with Wookie the manager who has been extremely unprofessional, invasive and inappropriate in their handling of the incident today.