Very Good 2071 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Sweeping harbor and city views from the rooftop bar and restaurant
  • Adjacent to Victoria Park and a two-minute walk from Causeway Bay MTR
  • All rooms feature tea- and coffee-making facilities and free WiFi

What To Know

  • Lobby and lobby lounge completely renovated in September 2015
  • Massages available on request and fitness center open 24 hours a day


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Luxe Causeway Bay sleep with a rooftop restaurant and stellar views of Victoria Harbor and Victoria Park

The Lowdown

In Causeway Bay, a lively neighborhood packed with malls, boutiques and market stalls, the Park Lane Hong Kong, a Pullman Hotel is a five-star property with stellar views of Victoria Harbour and Victoria Park. The 834 rooms and suites are classically furnished with nude fabrics and dark wood furnishings and they all feature HD TVs, work desks and tea- and coffee-making facilities. The bathrooms feature glass fixtures and marble surfaces and come with a tub or shower. Head up to RIVA and The Deck, an à la carte restaurant and bar with an impressive wine cellar and glittering views of the skyline. Cafe One is an all-day dining spot on the first floor that serves international buffet dishes, or enjoy a coffee or cocktail at the lobby lounge, Ebb & Flow. The health club features a well-equipped gym and a steam room.

In the Area

Causeway Bay is home to some of Hong Kong’s most exclusive boutiques and malls. Highlights include Sogo, a 13-storey department store in Times Square, and the Benoy-designed shopping mall, Hysan Palace. For stunning views, head up to the 37th floor of Times Tower for a tipple at Bubble at LaVilla38 or try Harlan’s for afternoon tea. Foodies head west to Cafe Gray Deluxe where popular dishes include roast lamb with mint-cilantro chutney and Tasmanian king salmon with a honey-vinegar glaze. Hop a tram and visit one of the many daily bazaars; vintage-lovers flock to Cat Street Market on Upper Lascar Row. To escape the city, explore the Dragon’s Back walking trail to the east of Hong Kong, voted the Best Urban Hiking Trail in Asia by Time Magazine.

How to Get There

The Park Lane Hong Kong, a Pullman Hotel
310 Gloucester Road
Hong Kong, 0000 China


4.5 Very Good 2071 Reviews
Acceptable hotel but probably leveraging the brand too much
Reviewed 7 days ago

This is a bit of an old hotel that I think is worthy of a significant refurb from Accor. The staff and service was great, Exec lounge was pretty good, as a platinum I got an upgrade to a slightly nicer room, but it was still pretty expensive. There were other hotel brands that had better hotels for less, but I ultimately just stayed here for the status.

The location was good, and the rooftop bar was good.

Exquisite in every way
Reviewed 1 week ago

Right from the time of booking the attention to detail has been outstanding. The room provided was perfect with an amazing view over the park. The staff everywhere were attentive but not over the top, in the Exec lounge David who seemed to organise how things worked ran a great experience. There were 2 staff specifically, Jack and Sandy who looked after us extremely well. When I am back in Hong Kong will definitely stay here again.

Another excellent stay!
Reviewed 1 week ago

We stay at this hotel for the rugby 7s.
As an Accor Platinum we were well looked after and appreciated the Club Lounge for breakfast and evening drinks and canapés.
Many familiar faces there and without exception all were polite, friendly and welcoming and are a credit to the hotel - David and his team, Sandie, Hilary, Carol, Angie, Manisha, Jack, Jerry and Hysan.

In addition the doormen were welcoming and good at obtaining taxis for us . Sony, in particular, carried out his role enthusiastically and with good humour.

Not forgetting the concierge team. They tracked down a local WiFi to rent (HK$45/day) - so that we had our own WiFi hotspot when we out of the hotel (now that Freedy is sadly no longer available from the hotel).

Hope to be back next year!

Good for business traveller, but lacking for family holiday
Reviewed 1 week ago

The location of this hotel is excellent for any visitors to HK, however it does seem to have more of a focus on the business / corporate traveller than holiday makers. This comes through in the staff, who are nice enough but generally feel as they are going through the motions. The big positive is the location, particularly having the park over the road for the kids to play in, but I will probably look for an alternative in the same area next time.

The room for a family is alright. Relative to the price it is probably a bit of a let down (slightly dated) but is fine. The connecting doors to a room next door meant we could hear a screaming baby at 2am in the morning (and vice verse i assume). Family room layout is basic, just one room for 4 of us - certainly big enough though.

If you stay here with kids then check out the Lasertag venue around the corner called lasermads - great fun. Also a mini golf bar next door - pretty basic but something to do on a rainy day.

A perfect example of why hotel chains suck!!
Reviewed 1 week ago

Well positioned hotel. That is probably the best compliment I can provide. I was given a room where they were drilling next door all day. I asked to be moved - I was moved to another room which had been occupied by a smoker for about a year. Smoke permeated from everything. I got moved again to a room that had not been refurbished for 15 years. Shower in a bath - gotta love that!The room was ok but at $500 per night it was simply not good enough. Not one of the 3 rooms had a view of the harbour!!! The service in the bars was terrible. I am 125kg and I felt like I was invisible. The prices within the hotel for drinks were double the cost of the venues around the hotel. Beers at over A$22. A basic malt scotch and ice $22. I will NEVER stay here again and probably will never stay at another Pullman.