Mandarin Oriental, Hong Kong
- Handicap Accessible
- Parking On Site
With a stay at Mandarin Oriental, Hong Kong, you’ll be centrally located in Hong Kong, steps from Legislative Council Building and Landmark Shopping Area. This 5-star hotel is close to Bank of China Tower and Lan Kwai Fong.
Make yourself at home in one of the 501 air-conditioned rooms featuring minibars and DVD players. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. If you’re looking for recreational opportunities, you’ll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.
How to Get There
Today we went to the hotel to take the cake booked long along. Although I have specified the pickup time was after 6 p.m, I have to change the time because of other concerns. Nicely, they entertained my request to take around 10 a.m. All was smooth until we have to find our way out of the building. A lady passed by hearing our conversation, she pointed to us to use the disabled lift which was also used mainly by staff. We never expected there was no button inside the elevator, a staff who happened to come in advised us to leave at zero floor. Unfortunately, a group of three staff came in when we were on our way to zero floor. Their tone and manner showed their disapproval manner for us to use their elevator. When I told them I wanted to go to the street, they simply gave me the wrong answer and I was made to find out that we came to same previous floor. I lodged a complaint against their performance and I am a little flattered by the serious handling of Mr Michael Groll, Food and Beverage Director, for he thoroughly looked into the issue and made his apology for all the inconvenience caused. For quite a long time, I have witnessed the deterioating service of hotels in Hong Kong in handling complaints including Kowloon Shangarila Hotel which I have stopped visiting for more than one year. I dare to say, it worths to spend more money in staying in Mandarin Oriental Hotel for Mr Groll has shown how the hotel value the feedback of the customer who simply happened to buy a cake from their shop! Once again, Mr Groll do deserve my hearfelt appreciation to his sincerity to value every guest!
We stayed at the mandarin oriental for 3 nights this week- fabulous hotel & staff. The hotel concierge kept us informed about the protests as well as transit issues before we arrived- very helpful.
Anna from guest services met us at checkin to welcome us - even escorted us to nearby pharmacy to get medication for my wife.
Rooms were beautiful, clean & well appointed- food options great.
This is the original Mandarin Oriental, and you feel like you're experiencing a legendary place from the minute you arrive. Exceptional service, stunning facilities, iconic views. I wish I could afford to stay here every time, but this was a special treat - one I'll never forget!