5.0
Excellent 3197 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Mandarin Oriental, Hong Kong, you’ll be centrally located in Hong Kong, steps from Legislative Council Building and Landmark Shopping Area. This 5-star hotel is close to Bank of China Tower and Lan Kwai Fong.

Rooms

Make yourself at home in one of the 501 air-conditioned rooms featuring minibars and DVD players. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy body treatments and facials. If you’re looking for recreational opportunities, you’ll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

Mandarin Oriental, Hong Kong
5 Connnaught Road
Hong Kong, Hong Kong

Reviews

5.0 Excellent 3197 Reviews
Expect Better Value
Reviewed 15 hours ago

To preference this review we came to this hotel after a four day stay at the Mandarin in Macau. The Macau hotel was much much better.

The HK Mandarin staff wasn’t well groomed and knowledgeable. The concierges were older gentleman and seem bothered to make suggestions of place to go or eat. Found if I waited to evening hours I could get a young concierge that would be helpful.

All the food options in the hotel expect room service shutdown at 10:30 pm. Makes it difficult if you come back later from a day of touring. Couldn’t even get a small bite in the bar late.

All in all the room was nice and the view of the harbor was excellent but not sure if it was worth the money.

Wow ! Not only for food but service :)
Reviewed 2 days ago

Wow! Wow ! Wow !

I came for afternoon tea after a long day ! Thank you for the delicious food and wonderful service from manager PETER! I will definitely come back once again.

Must try item scone with strawberry jam.

Thank you for the service once again .

First Class Hotel Experience
Reviewed 3 days ago

We chose the MO for a three night stop over on our return trip from Europe to. Australia. It proved an excellent choice. Although busy on arrival we were checked in very promptly by Chloe and we greatly appreciated an upgrade to our booked room. We were taken to our room by Claire who explained all the features of our room and organised a shower mat and additional suitcase rest.
All the room fittings and fitout were first class. The bed was very comfortable and the room serviced during the day and refreshed in the early evening.
We enjoyed a drink with views at the MBar on level 25 and had an excellent meal one evening in the Man Wah restaurant.
All the staff we encountered were friendly and helpful. The hotel has all the hallmarks of first class management.
I’m sure all our future visits to Hong Kong will be spent at the Mandarin.

Attention to detail makes all the difference
Reviewed 3 days ago

I booked two rooms at the MO, HK and did not regret it at all. Although I have to admit that it was not love at first sight, the entrance and lobby areas felt very dated and stuffy, I was won over the minute reception attended to us.
The service in this hotel is truly impressive. From the reception staff who changed our rooms to ensure we had connecting rooms, to the concierge who booked us a wonderful dinner at a nearby restaurant, to the bellhop who was ever ready to assist us with our luggage, to housekeeping who anticipated our every need, the staff at the MOHK is amazing. I will give you some examples: I left my book and reading glasses at the side table and when I get back to the room, I find a bookmark and cleaning cloth for my glasses. I clear the tea sachets from the tea tray and after turndown, all replenished. I wanted to have dinner that the Chinese restaurant on the first night and they were willing to make an exception to their age limit policy and allow my 2-year old to dine there (we decided not to go in the end but were so appreciative of the gesture).
I really cannot say enough about the service rendered.
If there are things that bothered me somewhat (the bed was too soft for me and the foam pillow I requested felt more like a feather pillow), it was made better by the service.
I would stay here again, and again. Thank you for the wonderful experience.

Our little girl would like to move in ....
Reviewed 4 days ago

With the MO, it’s always the service and little touches since it’s not a new hotel and rooms are old and tired unless you get an upgrade to the newer rooms. But they try with the nice bathrooms, lovely linen, coffee plus other little touches and of course the service. Location is perfect and you can get most places under shelter. This trip we were looking for an apartment and our little one told the agent she’d prefer to live in the MO. Pancakes and fresh toast from room service are great tasting and fast as usual.