Kowloon Shangri-La, Hong Kong
What We Love
- Location in trendy Tsim Sha Tsui East, overlooking Victoria Harbour
- The yin-and-yang of the hotel’s classic yet modern style
- Spacious rooms with floor-to-ceiling windows for enjoying the views
- Cantonese specialties at the Michelin-starred Shang Palace
- Outstanding service that keeps this hotel on all the awards lists
What To Know
- A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
- Expect business travelers
- No outpost of Shangri-La’s Chi spa, though there are three treatment rooms offering massages and facials in the health club
- Some rooms were refurbished in 2010
- Cab drivers in Kowloon may not speak English — have a copy of the hotel's address handy
- Valet parking is $71 per night
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Kowloon Shangri-La, Hong Kong, you’ll be centrally located in Kowloon, minutes from K11 Shopping Mall and Nathan Road. This 5-star hotel is close to Hong Kong Coliseum and Avenue of Stars.
Make yourself at home in one of the 688 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
How to Get There
As you enter the lobby the scent of the orient greets you and then there is the opulently appointed, grand view with fountains and all. Service from the many staff in attendance is excellent and if you upgrade to a harbour view the prospect must be one of the best with a spectacular view of Hong Kong island itself and its fabulous sky line.
This hotel has a great location and harbour views. It offers the best value for money in terms of peak season for accommodation in a HK hotel. The service is decent and staff is attentive & friendly. The hotel, however, is nothing special, certainly not near the standard of some other ShangriLa Hotels. Rooms are dated. I have never stayed in a luxury hotel where this was so bad. Given the choice I would love to try a different hotel in HK like Hotel ICON/the Langham before coming back to ShangriLa
As with most Shang hotels, you know what you’d be getting. Dated outlook, common areas and room fittings more than offset by good location and comfort.
What I like about this Shang is the complimentary mobile phone, which allowed me to create an internet hotspot wherever I was. Very thoughtful and lifts my score from a 3 otherwise. What I didn’t like is the recalcitrant room key card (and I’m not alone, hearing similar complains by other guests at the reception counter). Breakfast buffet had a wide spread but was resolutely average except for the mango ice cream. As for service, you can still detect the infamous Hong Kong people’s disdain for politeness and patience despite some attempts to hide them.
Excellent restaurant food and atmosphere. Chef Ming is the Maestro. Always everywhere ready to satisfy customers.
Nice team and professional!
Breakfast are amazing. From noodles to salads without forgetting all kind of food !
I have stayed in many Shangri-La’s in China and HKG for last 8 years and this 11th stay at Kowloon Shangri-La for 3 nights including weekend was super special and excellent by nice staff there, during my travel from US.
The amenities are excellent and the location is central, however what really makes it outstanding is the outstanding staff. I felt like I was at home away from home. Memorable stay in the hotel as part of my family tour to China and Hong Kong, great hotel with nice design and with excellent Seaview and the warm welcome and excellent service, attentive and nice food and amazing hospitality.
Special mention to the below outstanding staff for their warm hospitality, who made us feel so good.
I would like to Thank so much Mei Tao, Service Manager - Secretary to General Manager she was very much caring of me and family with her excellent support, this stay was a memorable one. She was keeping me engaged in arranging all the things one month before i started trip planning to Kowloon Shangri-La. we felt her a family member and she deserve so much attention and appreciation. Please pass on my kind regards to her and also to the GM (i will drop a mail as well) Appreciate her kindness and she also informed Cafe Kool and got good hospitality with her kind support i was able to stay there 11th time and more to come.
Café Kool Indian chef Anthony Renny treated us very well and he is extremely professional and very helpful. He customized some Asian dishes for us and so good. Crab chilli. He deserves so much encouragement..
Linda Lum (Service Manager) was so kind and I was meeting her for 3rd time and gave warm welcome and took care of us.
Lesley Chan- he was so helpful and offered chocolate treats to my kids. And Jerry Ho, Ivan Lee, Service managers in Cafe Kool was much caring of us and special, Ivan and Jerry, great hospitalities in Café during breakfast, dinner and lunch buffer, Anoy Ho server in cafe kool deserve special attention and encouragement.
it is all the staff like this who inspire us to come again and again Mei Tao, you made our stay so much memorable!!!! you deserve special attention and appreciation, will be back soon there this year!!