4.5
Very Good 2308 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Impeccable service that regularly wins awards
  • Seven restaurants to choose from
  • Free hatha yoga classes
  • Horizon Club perks include daily breakfast, evening cocktails in the Horizon Club Lounge and more
  • The hotel is connected to the high-end Pacific Place shopping center and runs a shuttle to Admiralty subway station

What To Know

  • Better for those looking for a quiet stay
  • Expect to see business travelers
  • Higher floors have better views
  • This is an ultra-luxury property in Hong Kong — with prices to match
  • Seats at the outdoor pool can be hard to snag

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Island Shangri-La, you’ll be centrally located in Hong Kong, steps from Pacific Place and minutes from Bank of China Tower. This 5-star hotel is close to Hong Kong Academy for Performing Arts and Lan Kwai Fong.

Make yourself at home in one of the 565 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Island Shangri-La
Pacific Place, Supreme Court Road
Hong Kong, undefined Hong Kong

Reviews

4.5 Very Good 2308 Reviews
Always welcoming
Reviewed 2 days ago

As a regular business visitor to Hong Kong I chose the same hotel for a four night vacation stopover with my wife. The proximity to Central, to Pacific Time lace for shopping and the Hong Kong Park if you need to stroll makes it a stand out location.

The room view was nice, part harbour and part Peak. The rooms are well appointed and the staff friendly and efficient without being overbearing.

The gym is well equipped and the masseurs excellent if you need deep tissue recovery. The swimming pool is fine if you have some time to spare to relax.

There is an excellent array of dining choices and on this occasion we visited an old favourite - Nadaman - where spoiled ourselves on sushi and tepenyake. For a lunch gathering with old friends we took a table at the Summer Palace. The food, service and ambience were excellent. In the evening we did stop in to the lobster bar for a drink which was fine if you like jazz.

Overall, a most enjoyable stay.

Always perfect
Reviewed 2 days ago

Stayed in horizon club level. Great reception the minute we drove in. Efficient check in.

Rooms were perfect. Harbor view
Club is fantastic. Separate cigar room.

Morning coffee was fabulous. Gym is nice and big

Friendly service.

Excellent - All Aspects
Reviewed 1 week ago

End of November 2018, a meeting was scheduled in Hong Kong. It was the fly in the night before and fly out the afternoon after, type of trip. Thus a good restful night was definitely needed.

Nothing better than Island Shangri-La. By the time we checked in, it was after midnight. The only facility open was the Lobster Bar. It was perfect location to wind down from the flight and rest into the night ready for the meetings in the morning.

The hotel staff were amazing, each and every single one of them at their respective work stations, it was like a seamless jigsaw puzzle, fluidly adapting to current needs of each guests. The room, bed, the crisp and clean bedlinen, and all of the amenities were top notch.Unfortunately i was too tired to utilize their fantastic fitness centre, the next trip probably.

At breakfast, it was evident that the business community is catered for far more than the holidaying crowd at this hotel. After lunch we checked out.

It was a short and sweet stay. However, its enough to make a strong recommendation for your next stay in Hong Kong.

Amazing hotel & great stay
Reviewed 2 weeks ago

I know I was on the horizon floor but it was excellent and catered to my every need. I enjoyed the breakfast and the afternoon snacks and the room was perfect. There was a door knob of the closet that kept falling off but that was the only issue I had. I like the safe size which was big and even to the point of slippers and scissors and everything you could ask for. The staff were brilliant and very accommodating. The weekends in the lounge was a bit crowded, but it was still lovely. The bed was comfortable with lots of pillows!

Amazing!
Reviewed 2 weeks ago

I stayed in the Shangri La hotel last month with my mom and her friends, the service is amazing. Upon arrival Anna from GR escorted us to the room for a room check in and she took care of us during the whole stay!

Also Benny from the club lounge was serving us everyday with a big smile!

Wonderful Service and the whole Shangri-La team Made our stay perfect!