4.5
Very Good 2340 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Impeccable service that regularly wins awards
  • Seven restaurants to choose from
  • Free hatha yoga classes
  • Horizon Club perks include daily breakfast, evening cocktails in the Horizon Club Lounge and more
  • The hotel is connected to the high-end Pacific Place shopping center and runs a shuttle to Admiralty subway station

What To Know

  • Better for those looking for a quiet stay
  • Expect to see business travelers
  • Higher floors have better views
  • This is an ultra-luxury property in Hong Kong — with prices to match
  • Seats at the outdoor pool can be hard to snag

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Island Shangri-La, you’ll be centrally located in Hong Kong, steps from Pacific Place and minutes from Bank of China Tower. This 5-star hotel is close to Hong Kong Academy for Performing Arts and Lan Kwai Fong.

Make yourself at home in one of the 565 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Island Shangri-La
Pacific Place, Supreme Court Road
Hong Kong, undefined Hong Kong

Reviews

4.5 Very Good 2340 Reviews
Central location great service
Reviewed 21 hours ago

Had a 3 night stopover here on way to Australia. Room on 47th floor with great harbour views. Very comfortable and spotless clean. Staff were friendly and service exceptional. Great lobster bar and grill. Would definitely recommend.

Great location
Reviewed 1 day ago

Stayed for three nights and had a great stay, rooms a great size with super comfy beds, service great and location right in the heart of Hong Kong. The hotel bar served great cocktails, in room breakfast fab with GF products and the gym was pretty well equipped.

Would definitely stay again but do ask for a room which overlooks Hong Kong, the view is incredible (friends had this) while I had a view of not much but we were all the same category.

Absolutely fabulous
Reviewed 6 days ago

We arrived at the airport and were greeted by a Shangri-La representative who took our bags and led us to the car. The car had WiFi and quickly sped us away. We knew from the service so far that it was going to be special. I think the driver called the hotel because as soon as we arrived there was someone waiting to greet us at the door. She led us straight up to the room where she checked us in. The rooms are beautifully done in a traditional luxurious feel with chandeliers and oriental touches. The room was beautifully decorated for my daughters birthday. They sent a cake as well as balloons! In your room, we also found a traditional tea set waiting.

The club lounge is a beautiful salon overlooking the harbor. They have plenty of dishes to keep you satisfied while having a cup of coffee looking out before or after a long day. The staff was one of the Best trained staff I have encountered. Whether in the lounge or downstairs at breakfast, they were hustling nonstop to make sure nothing was out of place or to cater to you.

The beautiful hotel as well as the superb service made our stay most memorable. We would be delighted to stay here again next time.

Great view, good amenities, f&b option nah
Reviewed 2 weeks ago

The room i had was beautiful. I was welcomed with a teapot in a traditional wooden basket and warmers. A great mix of modern luxury interior, fabulous view of the victoria harbor and native Chinese trinkets.

They have weird f&b rules on two of the restos in the hotel. 1 is claiming to be french resto on the top floor but REQUIRES minimum order even prior to admitting you to the restaurant.

The executive lounge charge a certain but for certain reason, I needed to be downgraded room wise to access the lounge.

I mean who did that policy? Lol

Comfortable stay and great service
Reviewed 2 weeks ago

Large comfortable room and bathroom.
Excellent and courteous service at reception, restaurant and room.
Very neat and clean.
Excellent breakfast spread.
Very good location.
Excellent view from room.
All possible amenities available in room.