4.5
Very Good 2881 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Hyatt Regency Hong Kong, Tsim Sha Tsui, you’ll be centrally located in Kowloon, steps from K11 Shopping Mall and iSQUARE. This 4.5-star hotel is close to Nathan Road Shopping District and The One.

Rooms

Make yourself at home in one of the 381 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events.

How to Get There

Hyatt Regency Hong Kong, Tsim Sha Tsui
18 Hanoi Road, Tsim Sha Tsui
Kowloon, Hong Kong

Reviews

4.5 Very Good 2881 Reviews
Family trip to Hong Kong
Reviewed 7 hours ago

I usually stay at the Hyatt Regency in Sha Tin as my daughter is a student at CUHK but this time, we wanted to be closer to the city as we were traveling with grandparents. The Hyatt Regency TST is in a wonderful location, close to the promenade, all the major sites in TST, above the K11 mall which has good restaurants and shops as well as a supermarket downstairs. It is on top of the subway and a ten minute walk to the pier and the ferry to Central. The rooms were clean and efficient and quiet, with a partial view of the skyline on HK Island through the buildings (we were on the 13F). Our accomodations were fine and comfortable but nothing special. I prefer Sha Tin, where they upgraded me to a suite with two adjoining rooms when I traveled with my parents last year. It might have been because it was off season (November as opposed to December?) but I just felt like they were friendlier, and seemed to care more in Sha Tin. In fact, one of the questions on the Hyatt Survey was whether I was greeted as a World of Hyatt Member when I checked in at TST and I was not. I booked two rooms for three nights and four days. At Sha Tin, when we opted to not have room service, we received a call that evening asking if we needed anything but no call was made to us in TST. I had originally thought about reserving two rooms for our four day stay at the Langham, a beautiful hotel with excellent service but since our stays at Sha Tin (three times already) had been so nice, I thought I would try the Hyatt TST while accruing more points. I think next time, I may stay at the Langham.

Fabulous location
Reviewed 16 hours ago

Lovely modern hotel, great staff and amazing location in middle of Kowloon. As a Hyatt member we were upgraded to the harbour view - this was absolutely breathtaking especially at night as you could see all the harbour lights. We did have a blocked toilet but housekeeping came up quickly and fixed it. My only other comment would be that I would have liked a double bed rather than a single bed in a Twin room. as an adult, it is difficult to sleep in a standard single bed after sleeping in a Queen or King at home.

Very personal touches
Reviewed 17 hours ago

Got the executive suite which has much better modern decor compared to rest of the other brand name hotels in the area. Housekeeping is fantastic coming twice a day + noticed that I placed a mineral bottle at my bedside one night and proceed to place glasses + new mineral bottles at the bedside for my wife and I. Extremely thoughtful and sensitive, the best customer service I’ve experienced in a hotel and even beat service levels I’ve experienced increased Japan.

Excellent stay with fantastic harbour views
Reviewed 2 days ago

I stayed here for three nights at the start of December. After a long flight from London I was able to check in at the Regency club and was delighted to be upgraded to a Harbour view room overlooking the harbour and parts of TST.
The room was large ,quiet ,well appointed with good curtains blocking out the night. excellent a/c and with fantastic views ( you can pull the shades between the bedroom and bathroom open so you can have a harbour view whilst in the bathroom. The bed was very comfortable
The bath/shower area was very large with great water pressure,
The Regency club on the 23rd floor had great food and snacks all day, a beautiful christmas tree and excellent staff and it was great to look over the harbour during the day and evening.
The fitness centre was excellent and the pool (shared with the Masterpiece residences above the hotel ) was very good but closes at six which was a little dissapointing as I like a swim later on ( and the JW Marriott and Conrad pools are open to 10pm) but understandable given it is a shared pool
The K11 mal below the hotel was facinating all decorated for christmas,
The location is hard to beat being so close to Nathan Road , the signal tower , the TST promendade, the Star Ferry and the MTR.
Housekeeping was excellent apart from one day when it was done quite late (5pm) after coming up from the pool but was able to get the room cleaned after a shower ( as it was cold after my swim) but I understand housekeeping was very busy that day ad did not bother me much.
Overall it was an excellent stay

Convenient, convenient, convenient!
Reviewed 3 days ago

We stayed here Nov 27-Dec 1 in a club level room.

This is a clean, modern Hyatt Regency. Some Hyatts fall short (looking at you Andaz Hyatt Singapore) but this one gives you everything you could expect from the brand. Efficient service, decent rooms, and good amenities.

Service and check in were efficient, not super-friendly, but nice and surely up to almost any standard in HK. To be honest I like a little more personalized, fun service, but they were more polished, serious professionals which is also acceptable. This seems to be standard practice for the region.

The Room. We had a club level room which was just a bit smaller than I would have liked, but not as small as a room in Tokyo, Paris, or many other large cities. It wasn't small enough to cause any issues. Strangely the bathroom was comparatively huge! We did have an amazing view as our room was on the 19th floor and faced the harbor. Room was spotlessly clean. The cleaning staff really did a nice job, and they were actually very friendly when I interacted with them. Water pressure and amount in the shower was spectacular, really refreshing after a long flight. Wifi was very fast and the bed was very comfortable. Electrical sockets/Power points were convenient, and the hotel provides you with a free wifi hotspot to use, you take it from the room and around the city if you don't have an international plan. It was a nice touch but we didn't need it.

Regency Club. One of the nicer Regency Clubs we have been to. Staff there was friendly, but again not overly so. Food and drink selection were VERY good at breakfast, one could easily have a full breakfast with both western and Chinese selections every morning, and the views were spectacular. Only saw the evening spread 1 night but it too was good, maybe not enough for a full meal but enough to satisfy a simple craving. Soft drinks, good coffee, and beer were always available. This area was always spotless, the cleaning staff again gets high marks.

Fitness club was a bit small, but we got enough walking in each day to avoid using it.

Restaurants: We didn't dine at the hotel but looked at the restaurants and menus. The restaurants looked nicer than what one would find in a hotel, they actually seemed like destinations for HK residents, not just there to appease hotel guests. They seemed busy too. We found them too pricey for us though. We found we could find equal ambiance and wonderful food for far less in the city, but this is always the case.

Location is where this hotel really stands out. It is literally on top of the Tsim Sha Tsui station and attached to the k11 art mall (the hotel has a entrance into the mall). You DO NOT have to go outside to access the station. It is a bit tricky to find for people not familiar with HK though. You go down 2 sets of elevators (one elevator to Lobby, one elevator to shopping mall floor) and 2 escalators in the shopping mall to get to the station. Its easy, and only takes a few minutes, but would perhaps scare a first timer in HK. The mall does close at 10 pm so if you get in later you have to walk outside and enter the hotel via the front door.

Tsim Sha Tsui station houses the Red Line subway which will take you directly to Hong Kong central station in just 6 minutes and to Yau Ma Tei Station in 8 minutes (which is near the Temple Street night market) and the trains run every few minutes. It is an easy walk to the Kowloon pier (less than 1 KM). There are also tons of restaurants in the area, ranging from super cheap to high end. The hotel is attached to the K11 art mall which also houses several cafes, coffee shops, ATM (that didn't like my card), and even a convenience store. The location is simply amazing for us. We felt as if everything was at our fingertips.

Red HK Taxi for 2 people and luggage from airport to hotel (or the reverse) was about $35 usd.