4.5
Very Good 627 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Designed by multi-award-winning architect Barrie Ho
  • Best for couples or business singles who want somewhere stylish to crash out
  • Excellent access to business districts, shopping and Airport Express terminal
  • Guestrooms are flooded with light from the plate glass windows
  • Free WiFi

What To Know

  • Despite the friendliness of the staff, this is not a child-friendly hotel
  • Rooms on higher floors are quieter and have better views
  • You can walk from The Mercer down to the ferries and it's one-minute stroll to the MTR
  • The Mercer is stylish but not luxurious – there’s no room service, and rooms don’t have plush amenities like sofas
  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Buildings City Classic Modern sofa property Suite condominium Villa cottage yacht flat

Overview

The Review

With a stay at The Mercer Hong Kong, you’ll be centrally located in Hong Kong, minutes from Man Mo Temple and Soho. This 4-star hotel is close to Hong Kong – Macau Ferry Terminal and International Finance Centre.

Make yourself at home in one of the 55 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your Select Comfort bed comes with down comforters. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a satisfying meal at a restaurant serving guests of The Mercer Hong Kong.

Featured amenities include limo/town car service, express check-in, and express check-out.

How to Get There

Citadines Mercer Hong Kong
29 Jervois Street, Sheung Wan
Hong Kong, undefined Hong Kong

Reviews

4.5 Very Good 627 Reviews
Spacious and clean
Reviewed 2 weeks ago

Citadenes Mercer is one of my favourite HK hotels. It is spacious and clean and the largest suites have two large TVs. Excellent staff and spotlessly clean. Ideal location for exploring HK island and the mainland. Will be back soon.

Very well located... close to Soho
Reviewed 1 month ago

Apartment is nice and clean, with enough room for 3 people (extra bed required)
Friendly staff, ready to help
Good breakfast buffet... but the same every single day
Quite expensive (Holiday season/ NY)
MTR station close by, but you can easily walk to Central station or Victoria Peak tram
lots of restaurants and shops around

My recent stay
Reviewed 1 month ago

Room is large enough. Breakfast spread is too small. Lots of local good food around. Near MTR Sheung Wan Station. Good for exploration around the streets to experience local lifestyles. Walking distance to ferry terminals.

Amazing service, location and comfort
Reviewed 1 month ago

We moved to the Citadines Mercer last minute, after a terrible AirBNB and were so pleased with the find. The rooms were large and comfortable, breakfast had a nice range of yummy foods and the shower pressure, mirrors, minibar, etc. all the little touches helped. But most of all, the service was fantastic. Mark and Catherine at the front desk took care of every need we had, from a new rollaway bed to printed documents to retrieving lost items before we even knew they were missing! We felt truly taken care of. The location is wonderful, very close to amazing restaurants (Dim Sum Square and Tim's Kitchen) and sights. There was minor street noise but we just used a white noise app.

A good location which deserves a renovation
Reviewed 1 month ago

Let's start with all the good things. The location of the Mercer is simply fantastic. Just a 10 minutes walk from the Hong Kong station of the airport express, 10 minutes walk to the escalator, Soho or mid levels. The staff is outstanding. Everyone is very helpful and friendly. At the reception in the breakfast area, everyone. We had been at the Mercer 5 years ago and at that time it was a stylish design hotel. Sadly, it appears that over the past 5 years there was no investment in renovating or fixing the rooms. The carpets have stains, all surfaces really look used and the overall appearance of the rooms is a bit shabby.