4.0
Very Good 605 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Designed by multi-award-winning architect Barrie Ho
  • Best for couples or business singles who want somewhere stylish to crash out
  • Excellent access to business districts, shopping and Airport Express terminal
  • Guestrooms are flooded with light from the plate glass windows
  • Free WiFi

What To Know

  • Despite the friendliness of the staff, this is not a child-friendly hotel
  • Rooms on higher floors are quieter and have better views
  • You can walk from The Mercer down to the ferries and it's one-minute stroll to the MTR
  • The Mercer is stylish but not luxurious – there’s no room service, and rooms don’t have plush amenities like sofas
  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Buildings City Classic Modern sofa property Suite condominium Villa cottage yacht flat

Overview

The Review

With a stay at The Mercer Hong Kong, you’ll be centrally located in Hong Kong, minutes from Man Mo Temple and Soho. This 4-star hotel is close to Hong Kong – Macau Ferry Terminal and International Finance Centre.

Make yourself at home in one of the 55 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your Select Comfort bed comes with down comforters. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a satisfying meal at a restaurant serving guests of The Mercer Hong Kong.

Featured amenities include limo/town car service, express check-in, and express check-out.

How to Get There

Citadines Mercer Hong Kong
29 Jervois Street, Sheung Wan
Hong Kong, undefined Hong Kong

Reviews

4.0 Very Good 605 Reviews
Excellent service and large spacious room
Reviewed 3 weeks ago

Centrally located hotel- right near the the Sheung Wan MTR and multiple breakfast/other restaurant options. Stayed in an "executive suite" (the only room type left when I booked last minute through Expedia) --- it was gigantic!! Amazing amount of space for a US hotel room, even more so for Hong Kong. Bathroom was huge. Also appreciate the free bottled water in the room, and the complimentary smartphone with data (used it for Google Maps while I was out). WiFi worked well too. Would recommend this hotel to anyone!

Great quality for the price, loved the location
Reviewed 3 weeks ago

I was nervous about trying this hotel, but it exceeded all expectations!

Mark on the front desk knew exactly how to greet a guest that had flown in overnight and arrived in the early morning = no chance of checking in.

I was offered the chance to shower and freshen up and promised a call as soon as a room was available.

After arriving at 7.30am, by 10.30 I was in my room. Which was equipped with an iPhone to borrow and use locally and for international calls - genius.

The rooms were spacious, especially by HK standards.

I highly recommend the hotel for a great price, in a great location.

Would definitely return here for business

Appreciation
Reviewed 4 weeks ago

Excellent. nice room. Very good breakfast. Very good service at the reception. Reasonable price. Longer check out. Mobile hotspot with you. Possibility of left luggage after check-out, refreshment, shower, etc.

It's a bit musty and the rooms are small, too pricy for what it is
Reviewed 4 weeks ago

I arrived in time for the typhoon to be given a room that was much smaller than what the images looked like. It had a musty smell and there were stains on the toilet seat. As the hotel was full according to the front desk lady I couldn't get an upgrade but she offered me a room with the same configuration on the floor below. Finally I had to go downstairs and ask for a different room and I was offered a room on the same floor with a different configuration. When I asked , I was told that no provisions for food had been made in the hotel to prepare for the hurricane and none of the housekeeping staff would be coming in the next day. There was no kitchenette so there would be no way to cook or heat food in the room. The lady at the front desk was very polite and understanding. I ended up leaving , and they said they will not charge me for the cancellation

Unique Boutique!
Reviewed 1 month ago

We loved this apartment hotel! It’s small, funky, clean, and very central. The area is a mix of ‘old’ Hong Kong (what little is remaining) and groovy bars and cafes. Great coffee abounds (we’re from Melbourne so we know about these things!). 2 minutes walk to the Metro, 15 minutes walk to ferry terminals. Walking distance (with luggage) to Hong Kong railway station where you can check your luggage for your flight, go out for the day, then use your train ticket to get to the airport - no worrying about leaving luggage at the hotel after check-out.
One amazing feature of the Mercer is that each room has its own cell phone which you can take with you each day, giving access to maps, data and calls. No more fussing at the airport for SIM cards. Why is this not more common?
Both bottled water and limited mini bar are complementary and the staff are wonderful. There’s also a rooftop terrace with amazing views of the skyline and harbour - grab a Laksa from up the road and enjoy the light show from the roof!
We will definitely return!