4.0
Very Good 617 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Designed by multi-award-winning architect Barrie Ho
  • Best for couples or business singles who want somewhere stylish to crash out
  • Excellent access to business districts, shopping and Airport Express terminal
  • Guestrooms are flooded with light from the plate glass windows
  • Free WiFi

What To Know

  • Despite the friendliness of the staff, this is not a child-friendly hotel
  • Rooms on higher floors are quieter and have better views
  • You can walk from The Mercer down to the ferries and it's one-minute stroll to the MTR
  • The Mercer is stylish but not luxurious – there’s no room service, and rooms don’t have plush amenities like sofas
  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Buildings City Classic Modern sofa property Suite condominium Villa cottage yacht flat

Overview

The Review

With a stay at The Mercer Hong Kong, you’ll be centrally located in Hong Kong, minutes from Man Mo Temple and Soho. This 4-star hotel is close to Hong Kong – Macau Ferry Terminal and International Finance Centre.

Make yourself at home in one of the 55 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your Select Comfort bed comes with down comforters. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a satisfying meal at a restaurant serving guests of The Mercer Hong Kong.

Featured amenities include limo/town car service, express check-in, and express check-out.

How to Get There

Citadines Mercer Hong Kong
29 Jervois Street, Sheung Wan
Hong Kong, undefined Hong Kong

Reviews

4.0 Very Good 617 Reviews
Book Only if the Price is Right
Reviewed 2 days ago

Stayed a couple of nights over the weekend with the family. Honest opinion - it's alright in terms of space. Managed to squeeze in an extra bed. 2 TVs, both analogue with plenty of news channels and not much else. If you're looking for sports or EPL, you'll be sorely disappointed. Good fast wifi though. It's comfortable, but a good distance away from luxury.
Agree with other reviewers that it is situated in sort of a back alley with not much happening. Even with a high floor, not sure there's much to see. It's a short distance from Sheung Wan MTR Exit A2. Google maps kind of sends you round and round if you'e not careful. Walkable to Central, but it'll do its bit towards 10,000 steps on your tracker, so be prepared.
Breakfast is very simple with limited options. Don't pay for it unless it's included. If you're staying more than a night, the menu doesn't change.
Highlight for this hotel has got to be the staff, both at breakfast and at reception. They're always polite and ready to help.
Overall, as the title of my review suggests, given how much you have to pay for this, I really think there are better options around.

Sufficient for an overnighter
Reviewed 1 week ago

Chose this hotel for its proximity to macau ferry terminal. Fast check-in and was pleasantly surprised that minibar and breakfast were included in the room rate. Breakfast spread was sufficient to keep us filled before our ferry ride to macau. Room was clean. No much eatery around the hotel esp when we arrived late. Managed to locate a small local eatery 5mins away. Not great food but did the job. Gave a 5-star due to its location and clean room.

Adequate Visit but I’ll skip next time
Reviewed 2 weeks ago

Citadines Mercer is close to Sheung Wan Station exit A2 but when you come out if your GPS is not working and you don’t have a map you will get lost. Whilst not a hive of activity there, there are busy intersections not necessarily filled with interesting things but full of traffic. If it rains it is more tougher to navigate as it was for me. You can take Airport Express Bus H2 and that drops you a few streets away. Situated towards the end of the road, it looks honestly like it’s at the back of an alley where nothing is happening. There’s a couple of pubs, indian, turkish and other local restaurants (not that many local restaurants with a lot of options compared to Wan Chai)

Technically you can walk here if you know your away from IFC and HK station because there is an overpass bridge coming most of the way, but you can only do it with light luggage and not heavy luggage.

Room - whilst it wasn’t crammed didn’t feel as comfortable. I stayed in the Suite and while having a kitchenette, there is not cutlery, crockery or pots. There’s a microwave, sink and stove top. The bar has drinks and beer on the house according them when I checked in. Bed is comfy but is two single beds put together. Opposite the window are other apartments, this place does not have a view. There’s a distinct lack of powerpoints and they are all british so make sure you bring in your adaptor. No USB chargers either.

Bathroom - had apple scented toiletries and basics like toothpaste etc. Beyond that it was decent and acceptable condition. I probably enjoyed this more than the room.

There’s a Jason’s nearby and a Wellcome supermarket.

Restaurant for breakfast serves basic food to get you through with rudimentary choices of fruit, bread, cereal and hot dishes but nothing was that exciting. It seats 26 people at most.

Reality for me is that I wouldn’t stay here for business again or for personal travel. Just not conducive to working and I’d be willing to try something else out for 2000HKD a night. In fact I might be better off staying at Causeway bay.

Mercer in the Middle
Reviewed 2 weeks ago

Pro’s
-Solid location. A few steps from a number of great restaurants and coffee shops. Cupping Room, Te Quiero Mucho, and the French chicken place were all great (I think we were just scratching the surface!).
-Close to the Metro and Street car lines as well. Short’ish walk to Central (Airport Express shuttle stops a block away at the Holiday Inn Express-it would be a tough walk from the station with luggage).
-Good front-of-house service. Front desk was kind and helpful with quick check in, late check out, Uber driver directions, and free extra bed.
-Clean to a reasonable standard.
-Price. Seemed reasonable compared to other spots in the neighborhood.
-Gym. Clean and fine for a quick workout.

Not-so-Pro’s
-Breakfast was a small, odd collection of dishes. Go out and enjoy the neighborhood cafe instead!
-Housekeeping. Forgot to clean our room once and shorted us a towel. Fixed it when we asked.
-Room repair. Microwave didn’t heat. Shower water came from both showerhead and sprayer at the same time. One of the side lamps just flickered and sliding bathroom door would not stay shut without something being wedged between it and the doorway. (Room 1602 for the Citadines team!)

Takeaway
Overall, fine. We’d consider staying here again if there was a deal on and if we were looking to hang in this neighborhood and price range…

Great location. Great serviced accommodation.
Reviewed 3 weeks ago

This hotel located in the Sheung Wan district is located only a few minutes walk to the nearby MTR train station, the local "ding ding" trams, buses and a leisurely 10 minute walk to the Macau ferry terminal.
The rooms are comfortable, well appointed with facilities and offer a complimentary mobile phone allowing local and calls to selected overseas countries. They also provide complimentary soft drink, beer and bottled water that are replenished daily. A limited selection but very good breakfast is available.
The surrounding streets offer a good selection of restaurants, shopping and tourist attractions like the PMQ, old gaol and Man Mo temple.
Definitely will book again when next in Hong Kong.