5.0
Excellent 4664 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The old-fashioned elegance, including the cigar bar and high tea in the foyer, with classical music concerts on Sunday afternoons
  • Four top-notch dining options like the Summer Palace (exquisite Chinese) and Aria (innovative Western)
  • This is the only hotel in the city center with tennis courts; other active pursuits include yoga, Pilates, dance and tai chi classes
  • The friendly, helpful staff, who speak excellent English
  • Great central location by the China World Shopping Mall, plus good transport links (the hotel is near subway lines 2 and 10)
  • Perks for Horizon Club guests like free morning coffee or tea delivered to your door

What To Know

  • A 15 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Expect business travelers
  • The gym and pool get busy in the pre- and post-workday hours
  • Getting a cab during rush hour can be tricky in this part of town
  • Aria and Summer Palace restaurants are very popular with local foodies, so make a reservation ahead of time
  • Kids are welcome, but this hotel’s vibe is generally more formal than family-focused
  • Free broadband Internet access for all guests
  • No spa, but massage services are available
  • The hotel was last renovated in 2003

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pool
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Hip Luxury Romantic Suite property home living room

Overview

The Review

With a stay at Shangri-La’s China World Hotel, Beijing, you’ll be centrally located in Beijing, steps from China World Trade Center and minutes from Yintai Centre. This 5-star hotel is within close proximity of CCTV Headquarters and Silk Street Market.

Make yourself at home in one of the 716 air-conditioned rooms featuring minibars. Your room comes with a Select Comfort bed. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

How to Get There

Shangri-La’s China World Hotel, Beijing
1 Jian Guo Men Wai Avenue
Beijing, 100004 China

Reviews

5.0 Excellent 4664 Reviews
Good and Bad
Reviewed 3 days ago

Stayed here for 6 nights on a solo trip to Beijing. Starting with the good:

1) GuoMao is the fifth avenue of Beijing with tons of high end shopping and great restaurants. The subway is also right below the hotel in the mall. If you’re used to a western comfort level, you will LOVE this mall. To give you an idea, I could’ve eaten at a different restaurant every day in the mall and still not be done.

2) Hotel is very clean with lots of nice amenities - pool, spa, gym. You’ll be comfortable here.

3) There is nightlife here - bars in the area and KTV in the mall. Not as sleazy as Sanlitun which is a plus for me. There won’t be middle-aged men and women soliciting you to go to bars and brothels.

The bad:
1) Yes, the location is a little far for sightseeing and main nightlife. It’s still okay because the subway is right here. Summer Palace and Great Wall are outside of the city so no matter where you are. If you want to do the bars in Sanlitun and clubs in Chaoyang, then this location could be a problem - since subway shuts down at 11pm.

2) Service at the hotel is representative of China in general. Foreigners might have a problem with language since not everyone here speaks English well. However, they will give you top notch service and charge you for it, because they think you have money. I’m Chinese-American and speak fluent Chinese, so they treat me like a domestic Chinese traveler with poorer service. Examples include: giving you vague instructions on where to go for dinner or transportation or flat out just saying I don’t know. Western cultures provide service with a smile and follow up like “did you enjoy the sights today or did you enjoy the restaurant I suggested for you.” China, they just answer your question and move on so it’s a very impersonal way of providing service.

3) Everything in the hotel is overpriced. If you’re a seasoned traveler, this won’t come as a shock to you. Examples include a can of coke $10 USD, breakfast $35 USD. You can find cheaper options in the China World Mall and other areas.

I would stay here again because I love the neighborhood and the mall - I think it’s the best one in Beijing. If you find a decent price for this hotel, then you should give it a chance.

Beautiful hotel
Reviewed 3 days ago

Love this hotel, quite expensive, room is beautiful. Bathroom has large shower and separate bath. Central location,need to get a taxi to most places, or you can use the metro. Huge shopping mall under the hotel, with a few restaurants, which are affordable.

Terrible customer service
Reviewed 7 days ago

The business center staff in the hotel are very rude. They are rarely around the desk, so I have to go and find them. Then when I ask them a question, they act like it is a burden to answer or help. Its a really bad experience for me overall. I need to conduct business and can’t. For example, I asked for help printing because I couldn’t find a printer, and the customer service person just pointed and said left. I speak Chinese, and then asked him to say it in Chinese, to which he replied 左边 and tell me the price, refusing to show me where to print. This is unacceptable I think for a Shangrila.

Excellent hotel and facilities next to upmarket shops and restaurants
Reviewed 1 week ago

The Shangri-La Beijing World Hotel makes a very positive first impression with its remarkable entry area and lobby. Staff are friendly and helpful, but the levels of English skills varies.

The rooms very large (especially compared with European and English facilities) and comfortable with a spacious king bed, huge televisions (with good range of English, French, Chinese, Japanese channels).

Be sure to check out the pool and gym....the facilities are impressive and staff are helpful. The gym is of a very high standard.

There are in-house restaurants, and the buffet breakfast is comprehensive and offers something for every dietary and ethnic preference. However, the hotel is located next to a massive shopping complex with about seven levels of high end shops, (think Louis Vuitton, Prada, Dior, Godiva Chocolate, etc.) and there are many, many eating options so you don’t have to just consder the hotel options.

This is a sophisticated hotel in a sophisticated part of the city. The facilities are excellent for business travellers and tourists.

Excellent service
Reviewed 1 week ago

I stayed at China World Hotel Beijing during my last week's visit to Beijing. This is one of my favourite hotel in hotel because I experienced good service from friendly staff there.

I went to the spa centre in this hotel, which I have never had that good experience before. Linda with staff number 170 is a skillful masseur, I feel my body relieved and very relaxed after her good massage session. She is so friendly and has a big smile. Definitely I will recommend my friends to stay here and enjoy good spa service from her