89%
Members Recommend
4.5
Very Good 2467 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Convenient location in the center of town
  • Comfortable but contemporary rooms
  • Excellent treatments in the Chi spa
  • The Silapa Thai restaurant features the only chef's table in Chiang Mai, while the Kad Kafe eatery offers both pan-Asian and Mediterranean dishes
  • Horizon Club guests get perks like free breakfast, snacks in a private lounge and more

What To Know

  • Expect business travelers
  • Free cable Internet
  • Some rooms allow smoking
  • It’s a 10-minute drive to Chiang Mai International Airport
  • April to June is the warmest time in tropical Chiang Mai, with temps lingering in the high 90s
  • The fitness center offers personal training and group classes
  • There will be compulsory New Year's Eve gala dinner on Dec. 31 respectively
  • The cost of NYE dinner is: $175 per adult and $85 per child 3-11 (children 3 and under attend for free)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Elegant Luxury Resort property Suite living room home cottage condominium

Overview

The Review

With a stay at Shangri-La Hotel Chiang Mai in Chiang Mai (Chang Khlan), you’ll be convenient to Central Chiang Mai Memorial Hospital and Chiang Mai City Arts & Cultural Center. This 5-star hotel is within close proximity of Chiang Mai Night Bazaar and Wiang Kum Kam.

Make yourself at home in one of the 281 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Shangri-La Hotel Chiang Mai
89/8 Chang Klan Road
Chiang Mai, 50100 Thailand

Reviews

4.5 Very Good 2467 Reviews
Very good experience! Thumbs up
Reviewed 4 days ago

I stayed with my family members for couple of days at Shangri-La Hotel Chiang Mai. I cannot say anything else but job well done, it was a very pleasant experience overall for us.

Front desk staff and concierge especially were very helpful and responsive to any requests and any inquiries. Simply thumbs up!

Beautiful Hotel - Expensive
Reviewed 1 week ago

This is an old hotel and shows some wear. The carpet in our room had several spots cut out and replaced with new which really stood out. Very large rooms and bathrooms. The breakfast buffet was extensive and very good. A bit strange......you had to go through security and all your luggage through X-Ray to get in. We checked in very late and left the next morning so didn't get a chance to use the pool area or explore the garden. It looked beautiful!

Scammers at the Nail Salon Chez Charlotte on Shangrila Hotel premises.
Reviewed 1 week ago

It's very upsetting to check online prices for a pedicure, and it's advertised for 250 THB, but after they finished the pedicure they charged us 900 THB for the two of us, saying we had the deluxe treatment. It's not acceptable to charge us, saying "you booked as hotel guests" what does this mean: you are just guests and we can rip you off by charging almost double, without informing you that we're giving you a more expensive treatment, you didn't even ask for? The boss said this shouldn't happen, but insisted on the higher price anyway. It's a disgrace being located inside the Shangrila hotel shop area, scamming people like this! We don't recommend to support such business practices! Overall there was nothing deluxe about the service, and even if it was 250THB, it's not great. Don't waste your time and money there!

Shangri-La always deliver as promised
Reviewed 2 weeks ago

As one would expect, Shangri-La delivered as promised. Being Jade members, we got to check in early, our rooms upgraded. Breakfast was a good spread. Vegetarian options, Chinese, Indian, Japanese, Thai and Western cuisine. We were pretty much spoilt for choice. Security was tight. We had to walk through metal detectors to enter the hotel. We are not sure if it’s due to the recent bombings in Sri Lanka?? Nevertheless, we felt very safe and secure. Location wise is ok. You’ll need to take a taxi to the old city as it’s quite a distance away. Transportation is fairly cheap, about 80 baht each way. All in all ... comfortable.

Excellent again
Reviewed 2 weeks ago

Absolutely love this hotel, it is really a hotel we love, excellent staff, beds are so comfortable, excellent swimming pool, great location.
We have stopped here twice and will certainly be stopping again when we are in Chiang Mai.