89%
Members Recommend
4.5
Very Good 2324 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Convenient location in the center of town
  • Comfortable but contemporary rooms
  • Excellent treatments in the Chi spa
  • The Silapa Thai restaurant features the only chef's table in Chiang Mai, while the Kad Kafe eatery offers both pan-Asian and Mediterranean dishes
  • Horizon Club guests get perks like free breakfast, snacks in a private lounge and more

What To Know

  • Expect business travelers
  • Free cable Internet
  • Some rooms allow smoking
  • It’s a 10-minute drive to Chiang Mai International Airport
  • April to June is the warmest time in tropical Chiang Mai, with temps lingering in the high 90s
  • The fitness center offers personal training and group classes
  • There will be compulsory New Year's Eve gala dinner on Dec. 31 respectively
  • The cost of NYE dinner is: $175 per adult and $85 per child 3-11 (children 3 and under attend for free)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Elegant Luxury Resort property Suite living room home cottage condominium

Overview

The Review

With a stay at Shangri-La Hotel Chiang Mai in Chiang Mai (Chang Khlan), you’ll be convenient to Central Chiang Mai Memorial Hospital and Chiang Mai City Arts & Cultural Center. This 5-star hotel is within close proximity of Chiang Mai Night Bazaar and Wiang Kum Kam.

Make yourself at home in one of the 281 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Shangri-La Hotel Chiang Mai
89/8 Chang Klan Road
Chiang Mai, 50100 Thailand

Reviews

4.5 Very Good 2324 Reviews
Shangri-La Chiang Mai
Reviewed 2 days ago

The location and facilities of the hotel are among the best in Chiang Mai as one would expect from a Shangri-La hotel : spacious, relaxing, verdant and cultural. However, the food quality leaves much to be desired.

Excellent Serivce - Shangri-la Chiang Mai
Reviewed 3 days ago

I must say every stay at Shangri-la Chiang Mai is a fantastic experience. The staffs, from front desk, housekeeping and team at club lounge, always take the time to look after us. Their services are second to none and we feel welcome the second we walk in. Every stay is a unique and great experience. We call Shangri-la our home in Chiang Mai.

Fantastic 😁
Reviewed 4 days ago

We were only in Chiang Mai for a few days with several outings planned.
We were originally in another property that we did not feel welcome in so we decided to move! After visiting a couple of hotels we stopped in here & the welcome was just perfect. Tam on reception handled everything for us (including having pomelo for us both days for breakfast💞).
All the staff should be applauded for their friendly & helpful attitudes can't possibly mention them all. The life guards are diligent at all times & the pool area is kept immaculately. There were 5 lifeguards on duty to make sure all guests were safe.
Have never understood the concept of brand loyalty until now....we were at the shangr-la in Bangkok too & that was also fabulous.
The property is within easy walking of the old town or there are plenty of transport options outside the hotel. The pool area is large enough to not feel crowded even when busy.
Thanks to everyone for making us feel at home. You have 2 very happy customers.

If You are in Chiang Mai, experience Shangri-La hospitality
Reviewed 4 days ago

Superior service since arrive at the hotel. Our room view overlooking Chiang Mai City and mountain. Breakfast time is awesome with food variety and choices make your breakfast will not be boring. Overall, my experience with Shangri-La Chiang Mai really a moment of truth.

Shangri-La Hotel Chiang Mai
Reviewed 4 days ago

A 5 Star Hotel in typical Shangri-La standard with full facilities and a nicely landscaped garden. Their Chi Spa is a must try ... although the property is a little dated being over 10 years old, it is well maintained and they make up for this will excellent hospitality from their professional staff. A stand out is the helpfulness of their Concierge Staff and Service Staff at their restaurants.