Rookery Hall Hotel
What We Love
- The perfectly preened sweeping lawns to potter around
- Its eco-friendly credentials; an electric-car charging station has been installed
- Taking tea by the roaring fireplace in the Drawing Room
What To Know
- Chester is around a 40-minute drive away
- This hotel is not for the faint of heart; there are rumors of ghosts about the ancient halls
- WiFi and parking are free
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Starting life in 1816 as a family home, the Rookery Hotel & Spa was turned into a restaurant in 1947 and was transformed again in 1990 into the chic 70-bedroom country manor hotel it is today. Sweeping up the drive guests will see its exterior walls of mellowed sandstone, a gray slate roof and a fairy-tale tower. Interiors boast oak wood paneling, marble fireplaces and intricate ceilings, while bedrooms blend elegant antiques with all the mod-cons. The spa, housed in a former stable block, is kitted out with a 55-foot swimming pool, crystal steam room, hydrotherapy pool and Elemis treatments.
In the Area
The small market town of Nantwich is a 10-minute drive away. Wander the conservation area to explore timber-framed medieval buildings and pop into St Mary’s, a 14th-century church with an octagonal tower. Time a trip in September and sample the annual food and drink festival which showcases produces from Cheshire. Guests can reach Chester (for upscale boutiques and historic pubs) in around 40 minutes and Manchester (cool shops, hip bars and a thriving music scene) is around an hour’s drive north.
How to Get There
Found the hotel perfect for our anniversary weekend. Staff were courteous and respectful but also down to earth and friendly which we like. Food and facilities were excellent. The only odd thing was that there was no salt or pepper on the dining or breakfast table. However, we only had to ask and it appeared. Some other reviews had suggested that we might have been left unattended, or wait a long time for drinks, particularly if there was a wedding, but we had no such problem at all. Rather expensive yes, especially the drinks, but a lovely experience.
I was lucky that this was the nearest hotel to the Reaseheath college as this hotel was beautiful. The scenery was stunning and the spa is really good too. Every area was spotless and really well cared for. The reception team were really friendly and professional, the young lads behind the bar were fantastic, Sarah the beautician from the spa gives good massages and the cleaning team do a fantastic job. A real team effort. Good choice of food at breakfast the salmon and eggs was delicious and the vegetarian lasagne was definitely the tastiest I have ever tasted in 40years of being a vegetarian.
Would I stay again...yes please
Myself and a group of friends booked as we had a couple of big birthdays to celebrate. We like to meet once a year for a spa day and have been to various hotels and spas as a group. We booked Rookery Hall back in January and had read good reviews.
We arrived yesterday at the ‘Spa’ to the staff on reception being totally disorganised, giving us treatment cards to fill in when we had not booked treatments, no one showed us where to go, they pointed to the towels and upon us asking we were shown where to go. We were asked to pre order our lunch at this point which we did.
Changing rooms were cold, dated, shampoo and conditioner empty bottles had been thrown on the floor and it just felt a bit grubby, not the usual tranquil spa changing rooms we have had.
We went out to the pool and there were children jumping in, no where to sit and relax. The jacuzzi is huge so we all just went and sat in there until it got quieter.
1pm lunch was booked so we got there 5 mins before. 45 mins later and they were still bringing our meals out in dribs and drabs! Meals were just about warm, sides were arriving once people had finished there main meals, one meal came out wrong and when no one claimed the meal as we knew we did not order it, the waitress walked off and another waitress came back 2mins later trying to give us the same Incorrect meal again in an accusing tone like we had ordered it and lied and that it could not possibly be there mistake!!
In the afternoon we were then actually shown another room which was a relaxation room, no one bothered to show us where this was in the morning so it was 6 hours after arriving before we found out about it.
Bedrooms - we paid for an upgrade on one room so we could gather in there as a group in the evening. Upon the other members of the group coming to the ‘upgraded’ room it turned out there rooms were bigger or the same so what had we paid for??
Children were running round the corridors until 1am and no one was answering the reception phone so took one of the group to go down in her nightware to find someone to complain too who informed her they were already aware of the problem.
Breakfast - tiny portions, barely warm, eggs benedict was a hard boiled egg! Tiny slither of salmon and the service poor.
All in all this was hugely disappointing! If your booking a ‘spa’ break then this is NOT the place for you, it’s a hotel with facilities, not a hotel and Spa.
We felt totally mis sold and disappointed given all the money we spent. On all the breaks we have done we have never made a complaint but there were just too many things that were not right at Rookery Hall and this is not a cheap place to stay so it needs addressing.
I’ve been staying at Rookery Hall for the past couple of days and I can’t fault anything from the entire stay. I stayed with work Friday and Saturday as we had an event here, and then I booked a spa day for the Sunday (Stephanie you were brilliant). All of the staff have been absolutely wonderful and I can’t fault anything at all during the whole length of my stay. Perfect! I’ve had a lovely time thank you so much.
I’ve stayed at rookery hall numerous times & all have been good, but this time really was fantastic.
We requested a room in the old part of the house & we had a lovely room with amazing views of the garden. We spent time in the spa pool area which was very relaxing.
We ate in the restaurant & the food was the best we’ve had & lovely friendly service Aggie (I think is the right name) remembered us from previous visits which was nice.
I would highly recommend rookery hall for a relaxing break. I look forward to our next visit.