4.5
Very Good 455 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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wooden sports Adventure

Overview

Location

Domes Noruz Chania, Autograph Collection – Adults Only is centrally located in Chania, walking distance from Agioi Apostoloi Beach and close to Golden Beach. This 5-star hotel is within close proximity of Firka Fortress and Maritime Museum of Crete.

Rooms

Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at the 2 coffee shops/cafés, and room service (during limited hours) is provided. Meet other guests and eat at a complimentary reception. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Domes Noruz Chania, Autograph Collection – Adults Only
Pantelaki Str. 5
Chania, 73100 Greece

Reviews

4.5 Very Good 455 Reviews
Service is impeccable
Reviewed 16 hours ago

I have never experienced such amazing service. From the time to when we arrived until we were ready to leave it was just incredible. This is truly a 5 star hotel and we will be coming back.
When we arrived we were greeted with a refreshing drink and wash cloth to refresh. We were then taken on a tour of the resort and our room. The resort is beautiful with two pools (one being a quiet pool and the other pool with pool bar. There were plenty of chairs at the pools/ beach. The beach had bar service to your chair as well.

There are plenty of sitting areas to watch the sunset . All types of chairs and pillows. This place is very romantic and a perfect place for a. Honeymoon. We are a family of 3 celebrating our sons graduation from college.

Room and Service:
Our room was a. Wellness room. My plan was to get a massage since a 15 minute massage came with the room for all people. The day i was going to go, i miscalculated a step and sprained my ankle. Sylvia in the lobby ordered me crutches which i then purchased for only 30 euro. This was very helpful to walk around the resort and then at the airport. Sylvia actually found us on the beach when they arrived and gave them to me. Even though we were only there 3 nights it seemed like everyone knew us. Everyone was so friendly and kind including the gentlemen on the beach, the bell boys.

More about the room: Wellness room has the bedroom and then a pull out couch in the loft area which is up a floor. Two balconies- bottom balcony had a sofa and chair. Also. A medics ball so you could work out a little on your deck. 2nd floor balcony (off of the loft) had a. Whirl pool jacuzzi tub and two chairs.
The room itself is very modern with a refrigerator and safe. We had a bottle of wine, fruit, and water to greet us when we arrived as well.

Trip:
My son and husband were going on the Samaria Gorge trip.. They ordered them box lunches to take as well for the trip, My husband ended up not going because of a cold but my son said he had a great time and it was beautiful. I believe it was about 14 miles he walked, all down hill but very rocky. He said the trip was well organized and always felt safe since he was going it alone. He did meet some other people from the hotel doing the same trip, which is always helpful in a strange country.

Breakfast :
We had breakfast at the restaurant at the hotel. The buffet included eggs, very fresh fruits, ad other pastries. One of the best breakfast buffets we have ever had
We also ordered room service one night and came very quickly and was very good.

Location: I love the location since it is a small town and walkable to other restaurants. We actually ate dinner across the street a few nights. It was so close to the hotel with reasonable prices.

We will be back and we will stay for a much longer time. 3 nights is just not enough. My favorite hotel ever!!!

A Nice Stay
Reviewed 1 day ago

My husband and I had a one week stay in June 2019. The thing that stood out for us was the staff. Everyone has a smile, is very welcoming and they cannot do enough for you, which for me makes a holiday. The food was very good especially the breakfast, which offered a huge selection of everything you can imagine. The Neem restaurant is expensive (however we did receive a voucher for a three course meal for one evening) and the menu is little limited, however, the food was delicious. We stayed in a Wellness Loft Suite which was a little disappointing. It's set over two floors, the bedroom being upstairs in a very small area with a basin and separate toilet. Downstairs has a bathroom and seating area with a basin. Overall for me it felt too cramped. The suite is described as having a jacuzzi on the balcony, however, this is simply a bath with jets, so this wasn't what I had imagined. The rooms, hotel and grounds are kept very clean and tidy. The gym offers a small but good selection of equipment and the outside exercise area is a nice addition. Although we were given a free 15 minute massage as part of the room package we didn't use it, I felt 15 minutes was a little pointless. Whilst we were there the hotel was at full occupancy but it didn't feel overcrowded at all. It would benefit from a few more sunbeds but not a major issue. Overall we really enjoyed our stay, if I go again I would just choose a room which offered more space.

Just not as good as a year ago
Reviewed 3 days ago

My daughter and I visited last year in June and had a fantastic time at this hotel, so decided to return along with my husband and son. Sadly a year on and the service is no where near as good as last year.
The rooms are all great and made each day with very pleasant staff. The pools and beach are all clean and beautiful.
However it was difficult to get service when on the Beach. the buzzers were rarely answered in order to order drinks or food. The service at lunchtimes was always slow, although the staff are all pleasant.
We ate at the restaurant for dinner once and the selection of food is limited, service slow and the price was very expensive.
We ate at the Zeen Bar for sushi one evening and was told only as we ordered that a number of dishes were unavailable, whereas any other restaurant would tell you as they handed you the menus, if something was not available.
Sadly the umbrella's around the pools and loungers do not move so there are times when there is little shade. the beach however provides great shade and therefore becomes very popular.
All in all a smart hotel with lots of lovely design features, but somewhat lacking in practical things, such as comfy loungers and moveable umbrellas, plus expensive and limited food options and poor service this time around.

Almost Perfect
Reviewed 6 days ago

My Fiance and I stayed here in June 2019 in a "Wellness Loft". The hotel is in a built up touristy area not too far from Chania by bus/car/taxi. It's a beautiful hotel on a blue flag beach which situated in a very calm and shallow cove.(Note its a 2 hour drive from Hereklion airport, 3 hours on the bus).

The Room:
The room was lovely and contained a fitness spot, a bathroom / toilet and lounge area (with huge TV) downstairs, and a bed, sink, toilet and another huge flat screen TV upstairs. There was also a balcony with a "jacuzzi" overlooking the quiet pool.
Rooms are cleaned twice a day and bottles of water are provided free daily, the room has everything needed (fridge, safe, iron, hair dyer, robes, slippers).
We were suprised our jacuzzi was pretty much a bath (but outside), some photo's of the resort show a two person round jacuzzi, I'm not sure if we booked the wrong room but I didn't feel it was very transparent what we were getting. It's also extremely loud, given our room over looked the quiet pool and we read on trip advisor the jets are extremely disturbing for people in rooms around you, we felt bad using it. I also couldn't work out how to turn the thing off.
Another slightly strange thing was that our toilet roll was not refilled, when we finally asked for more it was filled (at times excessively) with lower quality toilet paper which we found really bizzare.

Pools, Spa and Fitness
There are 3 pools, a quiet pool, the "main" pool (where there is also music and a bar), and an indoor pool (with jets, a sauna and steam room) situated in the spa area.
Unfortunately there are limited numbers of sunbeds around the pool, and almost all of them are marked by towels and possessions in the morning (this is also somewhat true at the beach) by people who are not using them for hours on end.
The spa does lots of beauty treatments and massages, we were given a complimentary 15 minute massage as we stayed in the wellness loft. They use Elemis products and the massages were very good (I had a 15 min foot massage, a lymphatc massage and a deep tissue massage over the course of the stay).
The hotel offers personal training, yoga and pilates (at a cost), and there is an outdoor fitness area by the entrace to the spa over looking the beach with TRX.

The Beach
The hotel is situated on a clean sandy beach, which as mentioned before has a very calm sea with almost no tide. The water is very shallow for quite a distance out to sea so it is possible to walk fairly far out. The beach is not private to the hotel, which is great for people watching. The hotel does have it's own sunloungers (with towels provided), each set of two sunbeds have a call button (for service) and a lock box.
Some sunbeds were broken or needed repair (although not many) which we reported, and on one of the days the key was missing to the lock box. Additionally not all the service buttons seem to work (the same is true of the quiet pool).

The Food
The hotel has various areas you can get food (The main resturant on the beach, which is called NEEM, the bar area by the main pool, the sun loungers on the beach and by the outdoor pools and room service).
Overall there is a very high quality of food. Breakfast each morning in Neem was amazing, there really was everything there (including vegan and gluten free options). They also serve some of the best orange juice and coffee I've ever had. It was also great that breakfast is served until 11 so there was no rush to get out of bed.
Neem in the evening requires booking (but you are able to book the same day), the food and service is very good although expensive for the area (in fairness it is very good quality AND the hotel gave us a voucher for a free 3 course meal). We were a little disappointed that the menu (other than daily specials) never changed, however this is not a big deal.
The bar by the main pool serves sushi in the evening, it is a very limited menu anad again never changes.
With a few minor exceptions the room service menu, and menu's at the beach and pools (including the day time main pool bar) are identical. We felt like there wasn't much variety food wise at the hotel (other than at breakfast). In addition the cocktail menu is very limited, the bar man (whose name I forget) is very good and could make pretty much anything off menu but we found this through trial and error.
Given the over all instagram / health vibe of the hotel they didn't have many healthy drink alternatives such as seedlip or cedars so if you have any requirements I suggest taking yor own.

On our last night there was live music which was absolutely fantastic.

I feel like this is a very good hotel which just needs a few minor tweeks to knock my current fave hotel (boutique 5 in Rhodes) off the top spot. It's just missing the small touches.

Small rooms, cemented umbrellas
Reviewed 7 days ago

Stayed for a week with an other couple.
When we arrived told we have been upgraded to a wellness loft this was on two floors the bed room being upstairs.
I have knee problems so was not impressed but thought well it's only going up once to sleep.There was a hand basin and toilet upstairs.
The bed was small not a king size.
and enclosed by glass around it.
The next day I asked to be moved because the room I booked had a king size bed.
And I kept knocking my foot on the glass

There was no room available till 3 days into my holiday.
They changed rooms on the 3rd day the bed was on the ground floor and sitting room upstairs.
I did not mind at least I had a comfortable king size bed.
I did not like the design of the rooms to much wasted space made the room feel small.
The pools were both great.
The only thing is more sunbeds are needed and because the umbrellas are cemented in the ground you are constantly moving the heavy sunbeds looking for shade.

The quiet zone has no umbrellas on one side so no one can use the sunbeds unless you like to sit in the sun all day.

Breakfast is good but not a five star buffet
Compared to four seasons limmasol or madarin oriental Singapore and many more five star hotels I have visited around the world.

The staff are friendly especially Nickola at
breakfast and Maria on reception they could not do enough for us.

This is a quirky design hotel ,personally I prefer large rooms and everything on one level and especially the handwash sink to be in the bathroom and not In the middle of the room.

Good hotel if you dont mind the points I have stated, I think all rooms have plunge pools but again these are small and I feel they have taken space away from the rooms

But over looking the small bad points,we had a lovely relaxing holiday