4.5
Very Good 414 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
wooden sports Adventure

Overview

Location

Domes Noruz Chania, Autograph Collection – Adults Only is centrally located in Chania, walking distance from Agioi Apostoloi Beach and close to Golden Beach. This 5-star hotel is within close proximity of Firka Fortress and Maritime Museum of Crete.

Rooms

Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at the 2 coffee shops/cafés, and room service (during limited hours) is provided. Meet other guests and eat at a complimentary reception. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Domes Noruz Chania, Autograph Collection – Adults Only
Pantelaki Str. 5
Chania, 73100 Greece

Reviews

4.5 Very Good 414 Reviews
Wonderful
Reviewed 3 days ago

Enjoyable & comfortable stay. Bed is super comfortable and breakfast is delicious. Walking distance to Iguana Beach and church with nice views on a hill. There are some great hikes & sights within walking distance, rocks & greenery is beautiful. We saw figs growing on the hill and herbs nearby and in other parts of Chania during our day exploration. We did not have dinner at the restaurant. Staff recommended a great day trip to Stavros Bay. It was a beautiful day out and we thoroughly enjoyed ourselves. Weather was cool in November while we were at the resort, but that didn't stop us from taking a dip in the pool & the beach. Very relaxing and enjoyable stay. Crete is beautiful!

Domes Noruz will be forever in my heart
Reviewed 2 weeks ago

I stayed at Domes Noruz while making a passover through Crete island and visiting it's beautiful cities. First of all the location of the hotel is ideally convenient (10' by car from the center) as with this way you combine the tranquility of the place that the hotel is located and you can enjoy endlessly the vibrant city of Chania.
It's a baby hotel with just two years of living. It's external design dominates you yet you feel like home when you enter the reception. Check-in was quick and refreshing with the welcome drink. We got upgraded to a Sublime Loft with sea view and plunge pool (hooray!!). Lovely Elena escorted us to the room and explained all the details that we had to know to prevent the constant asking to the reception desk (where is this? How this works? Etc). The room was weird in a good way through. I'm a huge fan of design hotels and i knew that Domes Noruz wouldn't disappoint me. Let's begin. Plunge pool-perfect for a relaxing. Beds-oh, my Gosh so comfortable. TV-high definition don't even know how inches long was, never stopped dancing around the room listening to songs. We even had a personal mobile device to contact the front desk whenever we wanted! Nespresso coffee machine-who doesn't want to make his own coffee? I loved the fact that the sink was in the room, if you wanted to wash your hands in the bathroom you can and it is right next to the wc with the form of a water pipe and a antibacterial serum on the other. I liked the shower as well and of course the perfect amenities provided. Living Room was ideal for reading your book as it had a dangle chair (wow). Balcony had:2 enormous sunloungers and even a fitness spot!!! The outside bathtub was a tricky detail as it made you wanted to have your bath on the outside full on the foam!!! Last but not least regarding the room: the view. Endlessly blue, the sea just in front of you.. you even hear the waves when you go to sleep.. there's nothing like this the sound of the sea as a lullaby to your ears.
Section 2: Food. Breakfast. I'm the egg-sausage-bacon kind of person so everything to me was perfect, warm even at 10:30am and the coffee came right away from the extremely kind waiter. Room service was right on time with a tasty club Sandwich and an oh-my-god broccoli pasta. Cheesecake was something that i still remember.
Drinks and sushi at Raw bar: Awesome! Tiramisushi: are you crazy down there that was hell yeah! (Diet was ruined as you understand).
Section 3. Spa. I wanted to stay there for whole my life.. you can choose from apple scented water and cucumber scended water along with nuts to keep you fit and hydrated. I followed the instructions of lovely Dimitra to use the facilities with an order, sauna-steam room-pool use and i relaxed by the pool.. i felt brand new..
Overall my stay at Domes Noruz will be an unforgettable experience.
Credits to Nikos the front office manager, Anna, Elena, Vasilis the hotel manager, Dimitra at the spa, and the kind waiters and waitresses from the restaurant and bar.
Also, i will miss the furry friends that i made there as the hotel is total beach front therefore there are some stray dogs or cats now and then which are extremely friendly and not disturbing at all. This is a real proof that in domes Noruz the people that work there are real people with manners to all kinds as we all should be. Be kind to every kind. Domes Noruz was the best in everything.

not RAINING but CATS AND DOGS
Reviewed 2 weeks ago

When you arrive at Domes Noruz, on the left in Strati Pantelaki Street, the hotel still looks new (it is only two years old). To the right is the largest of its long domed buildings, one end of which is faced entirely in very striking steel fretwork panels. This houses the lobby, reception and one of the bars. This high vaulted room is furnished with many comfortable sofas, chairs and low tables. Also a couple of reception desks and a concierge desk and all of a contemporary design. After an efficient check-in and a couple of "welcome drinks", we were shown to our room.
On entering the bedroom, the first thing you notice is the unusual "island unit" housing the wash basin. The plumbing for this unit would not be out of place in a Wallace and Gromit film since the water is delivered from a one and a half metre, black metal pipe hanging from the ceiling. This stops a few centimetres above the basin. It has to be seen to be believed. A very strange design. It all adds up to the fact that you use the wash basin in full view of anybody in the main bedroom. There is no hand washing facility actually in the toilet/shower room. The remainder of the room is pretty standard for a five star hotel albeit with some arty designs to the cupboards. Being such a modern hotel the electrical facilities were well to the fore, with selective lighting schemes, USB charge ports, and in our room, 9.4 Mbps download and 10 Mbps upload, wi-fi broadband speed. A further nice touch was a Nespresso machine, replenished daily. Although no kettle is supplied (for tea drinkers), unless asked for. The loggia to our room (reached through three sliding glass doors), housed a plunge pool and bizarrely, a standard bathtub. These "private" areas are enclosed by vertical wooden slatted panels in conjunction with a large electric roller blind. Depending on the location of the room and the orientation of the slats, greatly affected the privacy of anyone using the tub or plunge pool - we didn't use ours.
However when lying on the bed one day, noticing a movement in the corner of my eye,
I realised one of the wild cats had entered the room. It didn't stay long and had an unplanned swim in the plunge pool on its way back to the garden!
The rooms, and in fact the whole hotel are kept very clean by the team of friendly maids and cleaners.
The restaurant at Domes Norus is somewhat of a paradox. On the one hand it serves delicious, locally produced food of a high quality on the other it does so to a mediocre standard of service and subjectively in my opinion, fails normal hygiene standards (animals!).

During the whole of our stay we never saw a manager in the restaurant once.
This may go someway to explain why things are run so haphazardly with the morning catering. Even with only a handful of customers, the waiters could not cope. The rule is that you must wait to be served with drinks. Even when jugs of coffee or orange juice had been left on a side table, when I attempted to refill my coffee cup, I was admonished by a surly waitress and told to sit down and wait. I saw someone complain that they had been waiting 15 mins for a coffee. This was at a time when there were only eight other customers in the restaurant.
If you like a hot cooked "English type" breakfast in the morning, forget it, the best you can hope for is lukewarm bacon, sausages, scrambled egg, tomatoes etc. If you ignore the tepid pre-cooked poached eggs at the front of the cooks counter, you can ask for freshly cooked poached or fried eggs, however they would be cold by the time you were at your table since there were only cold plates available. When I asked for a warmed plate the cook and waiter looked incredulous, as if I was completely mad. Woe betide asking the cook for an omelette, I was told in no uncertain terms that I had to order one through the waitress!
At least while waiting for a cup of coffee or a cold omelette to arrive you could always try and avoid the dogs and cats, which, at times I saw wandering freely in and out of the restaurant. One cat taking great pleasure in scratching the expensively decorated pillars and then crawling over the soft furnishings! This is not something I want to encounter in the restaurant of a five star hotel owned by an international chain.
After all my negative comments it would be unfair not to mention further, the high standard of the food served. The vast array of breads, pastries and cakes were all cooked fresh daily, in the hotel. With the cakes and pastries being varied each day. Cereals, seeds, muesli, granola etc. of many types, were available for people that liked those. In fact, think of any food you have had at a hotel breakfast and Domes Noruz probably served it.
Much of what I've written will seem negative. I wouldn't want to put people off. In general the hotel has a fine infrastructure and many of the staff are friendly and efficient. We stayed (on B&B basis) during the last week of the season and I'm sure they were tired and perhaps, demob happy.
We were very lucky in that the weather was unusually warm and dry for that time of year in Agioi Apostoli
Anybody who has managed to read this and stay awake (Thank you!) to this point, will realise that there are many areas of the hotel that I haven't mentioned. Since there are over 400 reviews before mine, someone else is bound to have covered it.

All in all I would thoroughly recommend the Domes Noruz to people who are cat or dog lovers, or preferably both. I am not one of those people.

Peace and quality in an idyllic setting
Reviewed 3 weeks ago

We booked a weeks holiday in a room with a private pool, what was my impression well my wife and I loved the hotel, it was modern very clean and the staff very friendly, pleasant and attentive. The beach was meters away, sandy and clean. The pools in the hotel were warm, the restaurant was great the food tasty and well portioned.
No complaints at all.

Practically perfect from check-in to check-out
Reviewed 3 weeks ago

My sister, husband and I enjoyed our stay at this resort from start to finish. The staff, food and accommodations were all excellent. The team all seemed to enjoy their work. The design is of course unique. (I do agree that in some cases the design overcame function, such as the sinks in the middle of the room.) It's fun to stay in a place that does not have the same room layout as nearly every other hotel or resort.

My husband and I didn't get a chance to use the pools or bars because we were out exploring Crete, but they looked inviting. I loved that there was a quiet pool. Why do resorts never have this?

The only snafu was one morning during breakfast when some of our orders were forgotten, but the manager was deeply apologetic and even comped us an item as a result.

The guest services team gave us a lot of information in advance of our arrival about available tours and activities; the one we chose was terrific.

One suggestion for improvement is a bit of signage marking the way to reception and other locations, although ultimately you can't get too lost. I also suggest a full rather than half curtain to draw around the outdoor baths.

I would love to return to this terrific resort and will recommend it to friends.