Domes Noruz Chania, Autograph Collection – Adults Only
- Free WiFi
- Parking On Site
Domes Noruz Chania, Autograph Collection – Adults Only is centrally located in Chania, walking distance from Agioi Apostoloi Beach and close to Golden Beach. This 5-star hotel is within close proximity of Firka Fortress and Maritime Museum of Crete.
Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at the 2 coffee shops/cafés, and room service (during limited hours) is provided. Meet other guests and eat at a complimentary reception. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
How to Get There
Despite our late arrival, we were greeted by the kind staff who offered us a unique welcome drink and promptly escort us to our room. When we woke up the next morning we finally got to see this amazing hotel and began to familiarise ourselves with all that the resort had to offer. Breakfast was great, such a huge variety and the most important, everything was delicious. Dinner and cocktails were fantastic, too. Friendly and professional staff makes you feel welcome at every turn: restaurant, bar, spa, reception. The rooms are amazing with great beds, lovely designed furnishings and stunning view. There are 2 perfect outdoor pools, the quite one and the "busy" one. When we left the resort and visited Chania, we realized that the location was excellent as well. Really near to the center but at the same time gives you the opportunity to relax. To conclude, we were impressed by the hospitality, impeccable service, superb cuisine and the attention to every detail, we enjoyed every moment. Looking forward to our next visit..
This is our third stay at Domes Noruz - we have visited every year from the first month the hotel opened. I am sad to say the hotel has quickly gone from astounding to average. Not only is the hotel showing signs of wear but the service standards and attention to detail have declined. Noticeably.
The property is still attractive and the room are spotless with great design but the meals and communal areas are less than great.
Breakfast is the highlight of the day. But the staff just can’t cope if the restaurant is in any way busy. Service is slow and inconsistent. Waiting for a while to place an order and then ages for it to arrive. Hot drinks orders that are easy enough for one waiter one day are impossible the next. The egg chef has to be take an order from a member of waiting staff. Again this takes an age. It is not a big hotel but often people have to wait for a table space. Especially outside.
When the hotel opened, the place settings were really lovely. Statement designer crockery etc. Now the stuff doesn’t even match and it has gone a bit motorway services in design.
Dinner in the restaurant is good but again service is patchy and it is pricey.
Lunch overlooking the sea should be a delight but the grass area down to the sand is troubled by stray animals. Some just wandering. Some fighting. Most scavenging. I understand this is local problem and out of the control of the Hotel. But this doesn’t alter the fact that dogs came up and wee on the bean bags and there was dog faeces on the grass. When this was pointed out to a waiter it was met with a shrug. It was not cleared up.
Although the Domes Noruz beach is private, it is open for people to walk through and so despite being an adult only resort there are often children in the area. And the resort is so laid back anyone can just take a lounger and settle down. There are security present but what with fighting dogs to separate and the beach to oversee, they struggle.
Little things like asking for decaf pods for the coffee machine in the room just didn’t happen. Running out of coconut milk (#1stworldproblem). Inability to get a massage appointment. No pool staff. No lounger service. Small indulgences are missing.
Loved loved this hotel and would like to return again for our annual Autumn break. But will certainly explore other adult only options. At this price, standards should be consistently high. And they are not.
All of the accolades are valid. From the check-in through the waves as we got in the taxi we were treated as valued guests. The respect, kindness and welcome given were excellent. Arriving very late evening, the check-in process was simple and straight forward. The welcome drink and water was refreshing as part of a seamless process. Our luggage was in the room when we were escorted to the room and shown the functionality of the room and electronics. The welcome platter and drinks arrived a short time later.
The room was by the pool , across from the Raw Bar. The reviews of the hotel made comment about loud music in the area, we were only slightly bothered on one Friday night when a bass beat was disturbing after 11 PM. One call to the front desk and it was turned down to an decent level.
Rooms may be a bit over decorated, but clearly functional and quirky. The sink and ceiling water pipe maybe should be in the bath area, but it is just different, not wrong. The outdoor patio was a good place to relax after a day in the sun or on the beach. As the plunge pool is not heated, it can be quite refreshing for a good cool off in the summer. The outdoor bath is an interesting option for those so inclined.
The beach area, while narrow covers the seafront of the hotel and is 3 lounges deep. It is private and patrolled by the staff and hotel security. Lounges were well spaced and the shade provided adequate if you are willing to move with the sun. Towels provided on the beach. Excellent service provided on the beach by the Zeen bar and restaurant. The call button on the umbrella pole is great idea, no more looking for the waiter for service.
Both pools are great for relaxation and a cool off from the sun. The pool near the Raw bar has a swim up area (seats out, feet in). The pool in the quite area is just that, quite and relaxing. Access to lounges was very good usually easily available 0800-1000 then it tends to fill up, though people seemed to move on frequently so getting one was not really an issue. You could sit at the bar with a drink to wait. Bar service was excellent.
The breakfast buffet was very good to outstanding, good selection of an international choices and refreshments. A menu was also available for those that wanted to order. Lunch and dinner at the Zeen restaurant was also outstanding. The Caesar salad was excellent as were the majority of items ordered. Some reviews complained about wait times, but remember, this the eastern Med, you are supposed to be on holiday – relax and enjoy the view over the sea. It was not an issue for us. The themed evenings were a treat. I thought I knew a lot about Mexican food, but the presentation and taste of the meal presented was excellent – with a Med twist.
The spa, sauna and steam rooms are another quite place to relax and enjoy. The spa treatments were reasonable for the attention and processes provided.
Well done to all!
We stayed at Domes Noruz from 20th to 30th October 2018, and wanted to share our appreciation for your wonderful hospitality during our stay.
From the moment we arrived at Domes Noruz we felt totally relaxed and spoiled. Upon arrival we were welcomed with a friendly smile by the concierge staff at the front gate and shown to the reception where we were then greeted by Helena in guest relations who was both friendly and professional. She and the other staff made the Domes Noruz unique check-in style the easiest and most welcoming I have ever had the pleasure of experiencing and made us feel special.
Helena guided us around the whole resort and gave us some interesting information about the hotel, the local area and generally made us feel completely at home.
The room was excellently presented and the welcome pack of wine and pre prepared fruit was just wonderful and despite a small issue with the pool in our room which was address quickly and professionally. The whole place blew us away.
Every member of staff from the bar, restaurant, waiters, spa and room cleaning staff were exceptional. All were friendly, welcoming and every day asked if we were enjoying our stay and if there was anything they could do for us. It was just fantastic to feel so well catered for and to feel like all the staff were interested in you and wanted to make sure you had the best experience. All the staff are great ambassadors for your hotel, especially considering this was the last week of what I’m sure had been a long season, yet they were all enthusiastic and eager make our stay the best experience they could.
Christos in guest relations also must be mentioned, we saw him almost every day during our trip and he always took the time to speak to us and ensure that we were having a good time and if there was anything more that we needed. He is a really friendly, conscientious and approachable, On one of the days it was raining heavily, and Christos sat with us in reception for quite some time and gave us recommendations of places to drive to and visit during the bad weather. He recommended some excellent locations that we probably never would have seen. The mountains and gorges south of Chania are breathtaking. We also really enjoyed some of the Christos’ insights into Crete and Greek history he shared with us.
We want to thank you all for your fantastic hospitality and making a 30th birthday holiday a truly memorable one. All your staff are a credit to the hotel. Thank you all, we hope you enjoy your well deserved winter break and we hope to visit again next year.
Enjoyable & comfortable stay. Bed is super comfortable and breakfast is delicious. Walking distance to Iguana Beach and church with nice views on a hill. There are some great hikes & sights within walking distance, rocks & greenery is beautiful. We saw figs growing on the hill and herbs nearby and in other parts of Chania during our day exploration. We did not have dinner at the restaurant. Staff recommended a great day trip to Stavros Bay. It was a beautiful day out and we thoroughly enjoyed ourselves. Weather was cool in November while we were at the resort, but that didn't stop us from taking a dip in the pool & the beach. Very relaxing and enjoyable stay. Crete is beautiful!