Lotte Hotel Moscow
What We Love
- Les Menus de Pierre Gagnaire, an elegant in-house restaurant with a three Michelin-starred chef
- Atrium garden — an oasis in the lobby that’s also a pictorial representation of Russian history
- 5,000-square-foot Mandara spa offers treatments from Switzerland, England, Japan, Bali and more
- Social responsibility programs support children in Russian villages
What To Know
- Smoking is allowed in some areas of the hotel — but nonsmoking rooms are readily available
- Rooms in the back are quieter than those with city views
- Book treatments early — the spa fills up fast
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The brand and the Zen contemporary décor are Korean; one of the celebrated restaurants (Megu) is Japanese-by-way-of-New-York, and the other is haute French cuisine; the cosmetics used in the spa’s facials are Swiss (Bellefontaine) and the overall vibe of this 300-room property is international-man-of-mystery. One of Moscow’s newest luxury hotels, the Lotte has quickly become a city fixture with its two celebrated restaurants (three when the Terrace is open in the summer) and the cozy Lounge bar. Work off the calories in the blue-tiled indoor pool, then relax in the Jacuzzi.
In the Area
You can walk to the Kremlin, St. Basil’s Cathedral and to the Pushkin Museum of Fine Arts, which has Russia’s best collection of impressionist and post-impressionist works. And, given that the hotel is on the Garden Ring, the vast six-to-eighteen-lane highway that circles Moscow, it’s an easy cab ride to pretty much any place else. But the nearest attraction is pedestrian Arbat Street, a 15th-century promenade that is lined with cafés, shops, churches, and statues of Russian notables.
How to Get There
Spent 6 nights at Lotte Moscow. From the start, when booking, I had the pleasure of service from Sophia and Kamilla, who made our reservation a smooth accomplishment. We were treated like royalty here, from check in to departure. Check in was smooth and flawless. The Lotte is very well located and walking distance from the Kremlin and Christ the Saviour Cathedral.
We were given a beautiful executive room on the 10th floor with a magnificent view of the city.
The room was beautiful and well appointed with a huge bed, sofa, desk/chair, huge tv, mini-bar, coffee maker, water, everything one wants at such an excellent hotel.
The bed was very comfortable and we asked for a feather-free room which we got. The linens are soft and excellent quality.
The bathroom is huge with separate toilet room, featuring the amazing Toto toilet. The shower and bathtub are in one big space and affords guests a reviving shower/relaxing bath. Housekeeping is brilliant. The room was always immaculate.
Breakfast is served on the 2nd floor, and there’s a good variety from which to choose. I must say the offerings are not as amazing as the Lotte St. Petersburg. The service is excellent and attentive. Thanks to all the staff especially Galina, and Nursultan, who took excellent care of us.
The doormen, especially Egor and Gleb.
The butler service is wonderful; they’re at your service 24/7, and only a text away with help and advice, which is comforting in such a huge, foreign city. Thanks to Ekaterina, Victoria, Dmitri, Alyona, and all the others.
Then there is the Concierge team! Semyon, Pavel and Alex.... thank you all.
But, the STAR of the entire Hotel is Concierge Sergey!!! What a beautiful man, in temperament and appearance. He was patient, knowledgeable, helpful, kind and treated us like family.
We fell in love with Moscow, one of the most beautiful cities in the World. Having the Lotte as our haven, with the assurance of all the caring people working there, made us love it even more!
Thank you Lotte Moscow!
I booked this place as a weekend trip for my birthday
I was arriving very early in Moscow, and i kindly requested an early check in, as well as a late check out, a i was also leaving late.
Arriving at the hotel not knowing wether i could go get some sleep, and heading straight to reception, i was greeted with very polite, and friendly people. Thankfully they did grant my request for both early check in and late check out, and i was also upgraded which made my arrival more than pleasant.
I went into my room, and as soon as i opened the door i was in awe. The room was so beautiful with both modern and classic touches. A shower and a free standing bath with a TV, and another big TV in the room, with a desk and a resting chair.
The bed was heavenly too, as well as the pillows.
Electric curtains with the control unit next to the bed for all services of the hotel as well as the lights in the room
The staff were more than polite, always with a smile and more than willing to help anything we asked them to do.
The rooms were exceptionally clean as were the bathrooms. The service was pretty impressive too.
The breakfast buffet was some what royal. From all sorts of eggs, pastries to chinese breakfast.
The hotel location is even better than being in the red square, the area around is full of bars, restaurants and shops, and Old Arbat street is within a few minutes as well as a Metro station is. It is also within walking distance to the red square which made the hotel an overall excellent experience.
The Lotte Hotel in Moscow is a very nice hotel to stay.
The rooms are comfortable with good spaces.
Service, location, staff and atmosphere are very good.
Breakfast is nice with different varieties of food.
I recommend this hotel for anyone who will visit Moscow.