Hotel Savoy Moscow
What We Love
- 82-foot indoor pool tricked out with geysers and cascades
- Savoy restaurant is a rococo landmark—mirrors on the ceiling, fountain in the center, gold leaf everywhere
- Super-central location near major sights and three Metro stops
What To Know
- Sauna hours are limited to mornings (7-11 am) and evenings (7-11 pm)
- If arriving late, confirm your reservation — non-guaranteed holds are cancelled at 4 pm
- WiFi is free
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Staying in this neoclassical gem is like walking into a Russian novel — the 1913 building is a time capsule of pre-Bolshevik Russian splendor, with a fireplace in the Hermitage bar, gilded ceilings in the Savoy restaurant and marble fixtures in the 67 rooms. And a 2005 renovation means that the modern conveniences are just as impressive; the pool has countercurrent pressure to aid in your workout, the treadmills in the gym are new and buffet breakfast and WiFi are included in the room rate. More than a hotel, the Savoy continues to be part of the city’s history — locals order special occasion cakes from the restaurant, and stop into the bar for business meetings or a drink before the Bolshoi.
In the Area
Pull on your fur hat and stroll 500 meters to the Bolshoi for ballet or opera or to the Maly Theater for drama, or fast-forward through Russian history by visiting the Kremlin Museum. You’ve got modern Moscow at your feet, with the city center, major malls GUM and TSUM, and the Metro steps away. If you want to prolong the feeling of being an extra in Dr. Zhivago a little longer, the concierge can direct you towards ice skating and boating excursions.
How to Get There
This hotel has an amazing location, we could easily walk to the Red Square so that was great. The rooms are very nice (including the bathrooms), and the toiletries were wonderful. If you like to exercise, they have a great gym and pool, the place is very equipped and clean. Not all the staff speaks or understands english to perfection, beware...we had a bit of a misunderstanding with the staff regarding the laundry. We called one morning to the front desk because we wanted to know if they offered "wash and fold" service for our clothing (not dry-cleaning), they said yes but still, we called 3 different times to the reception just to make sure and talked to 3 different people. They ended up dry-cleaning our clothing and we got an outrageous bill for it. It turns out they had a mistake in translation in the laundry page they leave in the rooms (we learned later that for the staff, dry cleaning and laundry are the same thing). At first we understood that for the wash and fold of the clothing contained in 2 sacks (the ones they leave on the closet) the price would be 1,300 rubles, as I said before we called to verify this and they said yes, so when the clothing came (all dry-clean packaged) with the bill, we were very upset. We requested to talk to the manager and when we fully explained the situation he was very understanding and said that yes, they had in fact a mistake in the laundry page and that his staff had also made a mistake in confirming us that they offered the wash and fold service, so they ended up charging us only the 1,300 rubles. At the end this misunderstanding was due to the fact that the staff didn't fully comprehend what we were asking, because even though the laundry page had a mistake, when we called the front desk, that mistake should have been cleared if the people who answered our calls fully understood english. Even though this incident was an inconvenience in our stay, it is important to emphasise that the attitude the manager had when the matter was taken to him was amazing, he was very attentive and understanding of our explanation and he accepted full responsibility for everything.
Very centrally located, stunning breakfast room with a pianist, the most beautiful room I have ever seen. Breakfast had huge variety of local and international produce. Everything was fresh and tasty.
Only slight negative was the air conditioner was weak but this was the story all over Russia.
The hotel was in an ideal location, in easy walking distance of Red Square and the Bolshoy Theatre. The bedroom was spacious and elegant. The staff on reception were friendly and very helpful in obtaining tickets and giving directions for sights. The restaurant is very beautiful and the breakfast food choice was all you could wish for, plus very fresh.
We found this hotel to be in excellent location and in the walking distance from most major sites. If you are not much of a walker, then metro is close by. Area is super safe. Right near many government buildings so police presence is heavy at all times. Very nicely decorated streets with many stores and restaurants. Huge 6 stories central children’s store is right across. You can spend a day walking around it easily, especially if you have kids. Hotel is beautiful inside. Clean. No complaints there. But be WARNED: We asked the hotel if they could help us with getting tickets to the Circus since the Circus website doesn’t accept US credit cards. Hotel responded that they absolutely could do it for us and asked what price range would work for us. We replied that we would like the best seats and hotel said that it would be 5000 rubles per ticket. We replied that it would be ok as long as we get those VIP seats. We were supposed to pick up the tickets at the reception and pay for them at that time. When we checked in to Savoy hotel I was given 2 tickets in the row 8. I was told to pay 5000 rubles per ticket. That sounded strange that tickets in the middle part would cost that much. I went on Circus website and the tickets that hotel reserved for me were priced at 2000 rubles each. Hotel wanted to make an additional 3000 rubles on the ticket that cost 2000 rubles!!! To me that was excessive. Hotel insisted that they would only sell those tickets to me for 5000 rubles each. I did expect some service fee , but not 150% over the ticket price!!! Needless to say I let the hotel to keep their tickets and was able to get better seats for better price. So be careful with any requests. The hotel will make a full of you with no shame.
Check in was fast, efficient and welcoming. Our bags were delivered to our executive room speedily and within minutes a lovely fruit dish was delivered. An enjoyable arrival experience proved to be the benchmark for our entire two-night stay.
Our room was beautifully decorated, measured a healthy 460 square feet and overlooked the street. The bathroom had an in-tub shower and a heated towel rail with a good selection of toiletries. Surprisingly there were no coffee or tea making appliances; neither was there a clock. Furnishings complemented the traditional decor and included a lovely desk, tables, chairs, curtains and lamps.
Each evening there was a bed turn-down service and a chocolate on each pillow.
The dining room was magnificent: a very elegant room with many decorative features including ceiling mirrors, a fountain and fish pond. In this room we enjoyed a lavish breakfast buffet and a wonderful dinner at a reasonable price, although the dining staff are rather glum. A pianist played during both meals.
Front desk staff were always helpful and cheerful, as was the omnipresent doorman. The hotel location is perfect for everything a tourist could want. Although there was loud amplified sound in the evening from street musicians, it never went on later than 9.00pm and otherwise the hotel was blissfully quiet.
The Savoy was among the top five hotels we stayed in during a month-long trip to Europe.