4.5
Very Good 4057 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
curtain property home hardwood living room Suite cottage wood flooring

Overview

Location

With a stay at Hotel Metropol Moscow, you’ll be centrally located in Moscow, steps from Maly Theatre and Bolshoi Theatre. This 5-star hotel is within close proximity of TSUM Department Store and Revolution Square.

Rooms

Make yourself at home in one of the 371 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Moscow? This hotel has 17685 square feet (1643 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

How to Get There

Hotel Metropol Moscow
2 Teatralny Proezd
Moscow, 109012 Russian Federation

Reviews

Two types of rooms
ValeriaZonova

If you get confused by opposite opinions of other reviewers on the hotel’s rooms quality, here is the explanation - there are renovated rooms and there are “historical” rooms. The renovated rooms are just like the hotel’s photos - totally beautiful and comfortable with carerra marble bathrooms and great views. The “historical” rooms are horrible beyond words - dark, tasteless soviet rooms. At the reception we were explained that the updated rooms cost more but honestly we booked two rooms for about the same price and one turned out to be “historic”, while another one was “updated”. We didn’t complain because the updated one was a very cool comfortable room and we figured out we got a balance of good and bad.
Another thing that should be improved is the greeting process. There basically no doorman except for a very suspicious-looking KGB type guy that checks visitors bags for security reasons. This is a Moscow thing, there are supposed to be terrorist everywhere I suppose.
The entrance doors are heavy, there is a steep staircase leading to the hotel and ... no help. We saw older women dragging heave suitcases up the staircase with no help from anyone.
We actually had to ask for some help carrying suitcases when we arrived and the help was provided but I am not sure this is the case all the time.
Overall the hotel is good if you are prepared to deal with the uncertainty of the room quality and the arrival. But please call them in advance and clarify your expectations. The reception is very nice and will do everything to make the guests happy.

Excellent Experience
CZS97

We enjoyed everything about our stay at this beautiful hotel. The staff was friendly and helpful. The general manager came over while we were at breakfast to introduce himself. Speaking of breakfast, it is served in an exquisite room with an enormous stained glass ceiling and a lovely fountain in the center. The buffet featured everything one could possibly want, from eggs made to order to salmon, meats and cheeses, breads and pastries, cereals, soups, a beautiful array of fruits, Halal food and Asian offerings. And a harpist played soothing music while you dined. The location was perfect and our rooms were clean, comfortable and quiet. Having read the novel A Gentleman in Moscow, which takes place at the Metropole, we asked for and had a wonderful private tour of the locations featured in the book. All in all, we were so happy we chose to stay at this historic hotel.

More than Amazing!!!
JenanJamal

Metropol was more than amazing hotel. We booked for 6 nights in Executive Rooms. Rooms were very neat & clean, size of the room was very good. Bathroom facilities were amazing.

Breakfast were very delicious will many options. Very nice Hall with Herb Live music everyday.

All staff were very helpful from Check-in till Check-out!

Location of the hotel is very centered near famous buildings in Moscow! as we discovered Moscow by walking!

Very Highly recommended Hotel!