Very Good 166 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Exterior Grounds Lounge Luxury Pool sky grass property leisure Resort condominium neighbourhood residential area plaza home Courtyard Villa hacienda mansion Village backyard lawn Garden landscape architect



Doña Urraca Hotel & Spa is in the heart of Queretaro, walking distance from Convent and Temple of Santa Cruz and Casa de la Zacatecana Museum. This 4-star hotel is within close proximity of Temple of Santa Cruz and Ignacio Mena Rosales House of Culture.


Make yourself at home in one of the 24 air-conditioned rooms featuring iPod docking stations and minibars. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 12:30 PM for a fee.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free valet parking is available onsite.

How to Get There

Doña Urraca Hotel & Spa
5 de Mayo 117
Queretaro, 76000 Mexico


4.0 Very Good 166 Reviews
Reviewed 2 months ago

I am very careful in choosing hotels and I can say that I felt cheated by this one. All very bad: poorly functioning TV, air conditioning not working, wifi very weak, room lighting terrible. It looked nothing like a 4 star hotel. And the worst: the price shown at the counter is less than what is paid in the online booking. Do not go.

Nice hotel right in the middle of the historic city
Reviewed 3 months ago

Nice hotel located right in the middle of the historic city which makes it very convenient to have a walk in the evening. The more so as the area is hyper touristic!
Rooms are fairly spacious, neat, comfortable and clean. Very quiet surrounding as rooms are located around the interior patio and the pool.
Overall a good experience, except perhaps in the end cause I realized too late that the invoiced room charge did not match with the reservation... and definitely not to my advantage. So if you are cautious, that’s a good spot to have a rest!

Quiet yet close location,
Reviewed 6 months ago

The hotel is very pretty with large, spacious rooms. The front desk staff are super friendly and helpful. The location is within close walking distance of both the mainsquare/cathedral and the art and design center. A nice rooftop breakfast is available and the pool is a real plus. A very good value.

Gorgeous Little Hotel
Reviewed 7 months ago

We were in Queretaro to celebrate a friend's wedding. On her recommendation, we stayed at the Doña Urraca Hotel and Spa. It was a great decision to go with this hotel, because our stay couldn't be better!

I would recommend booking the hotel over the phone instead of over the internet - this worked out better for me.

We arrived around late afternoon, the check in was easy and our room was a master suit with a direct entrance to the pool.

The hotel is full of beautiful touches throughout the property. Gorgeous, sturdy furniture, modern-country(ish) decor, nice amenities and very clean surroundings made our stay pleasant.

The rehearsal dinner was held at the hotel and we got to taste some pretty amazing food from the hotel's restaurant. We also had breakfast at the hotel both days we were here. Both the buffet and the a la carte off the menu options were delicious.

I didn't get to check out the spa because it was heavily booked, so no opinions there. However, based on the experience from the other wedding guests, it sounded pretty good.

Overall, I highly recommend Doña Urraca hotel for a pleasant stay in Queretaro.

Celebrating a friends wedding
Reviewed 8 months ago

The hotel was very nice, good food, BUT WATCH YOUR LUGGAGE THE BELLMAN IS A THIEF!! Over all the staff was very nice and helpful. Location was great close to shopping and restuarants. We would not stay again only beacuase item stolen from room when luggage was taken down for departure .