4.5
Very Good 1908 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Guestrooms are minimalist and serene, with local details like contemporary Mexican textiles
  • Seven restaurants and bars, including outposts of the Palm and Au Pied du Cochon
  • Plunge pools with a view at the Hela spa

What To Know

  • The hotel has a kids club and dedicated playroom as well as babysitting services
  • Some rooms overlook the greenery of Chapultepec Park
  • The property has a prime location in prestigious Polanco

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Classic Play Pool Resort swimming pool property Villa

Overview

Mega-high-rise hotel with a spa and seven bars and restaurants in Mexico City’s swanky Polanco district

The Lowdown

With its tower soaring above upmarket Polanco and its seven bars and restaurants, the InterContinental offers all the comforts savvy modern travelers have come to expect. Many of the 600-plus guestrooms have been recently renovated and are contemporary in style, with sleek furnishings and marble bathrooms. Foodies are spoiled for choice: There’s an upscale Mexican eatery and a restaurant serving Cantonese cuisine, as well as locations of the Palm steakhouse and Au Pied du Cochon, a French brasserie. A spa, fitness center and business center round out the amenity list.

In the Area

Polanco, filled with upscale condos and many international companies’ local headquarters, is a great jumping-off point for both business and leisure travelers. The hotel is within walking distance of the National Museum of Anthropology and good shopping districts, and it’s also well positioned for exploring the city’s historic center. Take in some history at Angel of Independence Square and then, come evening, amble the streets of La Condesa, which are filled with exceptional restaurants and atmospheric bars.

How to Get There

Presidente InterContinental Mexico City
Campos Eliseos 218
Mexico City, 11560 Mexico

Reviews

4.5 Very Good 1908 Reviews
Excellent service and location
Reviewed 5 days ago

The lounge here is amazing and the Executive rooms are great. You have a nice gym with everything you could imagine as well as a nice view of the park when working out. The breakfast is great and the service is top.

Great quality and really convenient
Reviewed 2 weeks ago

We stayed here for 4 nights on a recent trip. The hotel is really nice, rooms are very nice and comfortable, and there is lots of space. Very nice bathroom as well with a top shower. Beds are really comfortable.

The hotel has a nice gym, which is quite useful when you come from europe and tend to wake up in the middle of the night. Sometimes a bit full, some more space would be welcome.

There are several restaurants inside the hotel. We only tried the breakfast, but it was incredible. Really good service.and lovely food. I was charmed by the beauty of mexican spicy breakfasts.

The hotel is in the Polanco area which for me is the best of the city. Its walking distance from really nice Shopping areas and beautiful restaurants. You can walk freely on the streets, looks really safe and i thought it was very refreshing going through all the small shops in the area. Generally people are super kind.

For the rest the hotel has everything you need, goos internet conection, all amenities you may need, etc

And by the way has great views of the city of Mexico!!!! ( specially if you are in a high floor)

Global Corporate Brand
Reviewed 3 weeks ago

Vast, impersonal "expense account" hotel of no particular distinction except a fabulous location in Polanco. (Really, it's in the best location for a Polanco hotel.)

I stayed in 5 different 5-star hotels in CDMX in the last 12 months and this was my least favorite.

Don't get me wrong: it's solid, nicely decorated, good a/c and beds, and quiet, but every 5-star hotel has those things.

I just found the Intercontinental--well, it could be in Dallas or Frankfurt, and maybe some folks want that "global" hotel experience.

Slightly irritating, patronizing service. You don't need door men wearing top hats.

I didn't hate it, but it inspires no connection or desire to return. For the price, service, style, etc., and sort of location, try the Marquis Reforma, instead.

All about the doorman!
Reviewed 3 weeks ago

I quite liked the hotel; the room was nice, the view was wonderful, the breakfast was superb... but the highlight was our interaction with Enrique the doorman, with the cool top hat. He was very friendly, very helpful, very knowledgeable, very funny and had outstanding English.

Nice Hotel But Not Much Around
Reviewed 3 weeks ago

Nice, clean hotel, very busy, great shower & amenities! There are several tv channels in English. There is a nice park in front of the hotel and a Starbucks & healthy food restaurant right across the street. There are several restaurants in the hotel and the Mexican restaurant was very good, as was the service but the waiters were a bit forgetful and didn't bring some of the dishes requested. If you speak Spanish - HUGE BONUS! The bed was super hard, called the front desk and housekeeping brought me a mattress pad. Wi-fi is very good, no issues. They have a great gym and the spa is very nice, about $26 or so for the day, the steam room was perfect and individual jacuzzis were nice & the ladies at the spa were very helpful. You can pay $30/day for the Club Lounge, which serves breakfast, snacks, happy hour, alcohol, coffee, tea, water, etc. The food is pretty good for lounge food and they have a lot of selections & the service is excellent. Lots of security in the lobby & the staff is very nice. Felt safe in the neighborhood. You do hear your next door & upstairs neighbors more in this hotel than others.