4.5
Very Good 1929 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Guestrooms are minimalist and serene, with local details like contemporary Mexican textiles
  • Seven restaurants and bars, including outposts of the Palm and Au Pied du Cochon
  • Plunge pools with a view at the Hela spa

What To Know

  • The hotel has a kids club and dedicated playroom as well as babysitting services
  • Some rooms overlook the greenery of Chapultepec Park
  • The property has a prime location in prestigious Polanco

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Classic Play Pool Resort swimming pool property Villa

Overview

Mega-high-rise hotel with a spa and seven bars and restaurants in Mexico City’s swanky Polanco district

The Lowdown

With its tower soaring above upmarket Polanco and its seven bars and restaurants, the InterContinental offers all the comforts savvy modern travelers have come to expect. Many of the 600-plus guestrooms have been recently renovated and are contemporary in style, with sleek furnishings and marble bathrooms. Foodies are spoiled for choice: There’s an upscale Mexican eatery and a restaurant serving Cantonese cuisine, as well as locations of the Palm steakhouse and Au Pied du Cochon, a French brasserie. A spa, fitness center and business center round out the amenity list.

In the Area

Polanco, filled with upscale condos and many international companies’ local headquarters, is a great jumping-off point for both business and leisure travelers. The hotel is within walking distance of the National Museum of Anthropology and good shopping districts, and it’s also well positioned for exploring the city’s historic center. Take in some history at Angel of Independence Square and then, come evening, amble the streets of La Condesa, which are filled with exceptional restaurants and atmospheric bars.

How to Get There

Presidente InterContinental Mexico City
Campos Eliseos 218
Mexico City, 11560 Mexico

Reviews

4.5 Very Good 1929 Reviews
Excellent location, some small details could be improved
Mikko P

We stayed just for one night, but wish we had extended at least another night. The location is great as the Polanco area offers so many restaurants and shopping areas. Also the area is/seems safe and lots of beautiful buildings to look at.

A really fast and courteous check-in process. We had booked a room for 2 adults and a child, but for some reason the room was not with an extra bed, so had to ask for a room change for a room that has two queen size beds (who wants to share a bed with your child on holiday?). So some hassle there but not a too big a thing.

The room itself a normal sized-room, recently remodeled and everything in order. The rooms with even numbers seem to have a view of the Auditorio Nacional and the Chapultepec Park, so would recommend those for the views. While we were away, some popcorn was brought to the room, which was a nice gesture and a lot appreciated.

Decent sleep quality, and a well functioning shower. The handwash basin tap had a water hammer issue, starting to bang if you kept the water running for over 10 seconds. A good way to conserve water, though as no one wants to listen it.

The hotel has several restaurants but did not use any of them. We were given free cocktail coupons to be used during our stay, but the bar personnel did not seem to know what can be taken from the cocktail list with the coupons. Well, just wanted a traditional margarita and a mocktail for the SO, and there was no problem for having those. In other Intercontinentals I´ve been to these coupons have been good for any drink on the menu and I find it petty to rule out some specific drinks from the menu (and there was no 1000 dollar whiskies, so no question about that).

A really good hotel but attention to some details could be better (providing a room that fits to our party size, and then clearer instructions either to the coupons or then educate the personnel).

Would still choose this hotel for next time.

Top notch
BrunoGiraldoS

Being a spire elite for IHG, I’ve traveled to many Intercontinental hotels and this has been the best I’ve been to, maybe not the biggest room but the most luxurious and well designed (I loved the motorized curtains. The staff was great, The presidents club lounge is by far the best I’ve been to, with excellent food, drinks, nice sofas to relax and to work. I wish I had to travel to Mexico more often, I would stay always at this hotel with no doubt. Plus, the location is great, the area has plenty of options for food, from local delicious food to more elaborate and fancy restaurants, also great area for shopping. PS. The view of my room on the 37th floor looking to Chapultepec was amazing.

Excellent Upscale Hotel
James S

Very friendly staff, located in the area of Polanco. Within walking distance of amazing restaurants and other attractions in the City. Rooms are very modern with great views of the city or park. Restaurants, shops, café and bar all located in the hotel if needed. Great place to stay.