Very Good 1309 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Great location close to all the shops, restaurants and green spaces of Mexico City’s swish Polanco neighborhood
  • Concierge and room service are available 24 hours a day
  • Guestrooms are uniformly spacious; Standard Rooms are 430 square feet

What To Know

  • A 16 percent VAT and 2.5 percent city tax per night will be collected at the Jetsetter checkout
  • WiFi is an additional cost of $19.95 per day
  • The hotel will be open during an extensive renovation from December 17th to July 2013


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Business Elegant property Suite cottage bed sheet containing


The Review

With a stay at JW Marriott Hotel Mexico City in Mexico City (Polanco), you’ll be minutes from Auditorio Nacional and French Embassy. This 4.5-star hotel is close to Chapultepec Park and Parque Zoologico de Chapultepec.

Make yourself at home in one of the 312 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Relax and unwind with massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mexico City? This hotel has 3454 square feet (321 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Hotel Mexico City
Andres Bello No 29
Mexico City, 11560 Mexico


4.5 Very Good 1309 Reviews
The Creme de la Creme of Hotels
Reviewed 1 day ago

I have stayed in a lot of Marriotts, but this hotel stands out for its amazing service. Everyone from valet, to front desk to concierge bent over backwards to make my stay an exceptional experience. It is also beautifully appointed and in a great location. I'd give them a 5++ rating.

Close to restaurants and very safe
Reviewed 2 days ago

Never felt safer in a hotel than this one .
Apart from the hotels luxurious beauty , the staff are friendly and the has a nice gym area along with an exec lounge full of goodies .
After the first visit to the exec lounge , the staff knew how I wanted my omelette and my coffee .
That deserves a decent tip in my book !
Be sure to take around to the restaurants close by .

Business trip
Reviewed 5 days ago

Old school JW Marriott. You know what you are getting. A little pricy for the city, but in a good area and staff always polite and really helpful. Beds are soft and rooms good size. I would stay again given the experience.

Reviewed 2 weeks ago

I have to say that the staff at this hotel are probably the most welcoming and friendly ones in my many years of extensive travel around the world! My wile and I arrived in Mexico City to stay at an apartment we reserved on January 18th, 2019. Three hours later I had a heart attack and ended up in the hospital for a week. After being discharged I was told to stay in a hotel for 3 nights before I could fly back to the US. We chose the JW Marriot and what a choice. They were very flexible on when I could check in and the staff were over the top in welcoming my wife and I to hotel. Transportation was provided from the hospital to the hotel and a wheel chair was awaiting me upon my arrival. The staff could not do enough for us the entire stay. My wife and I will return to Mexico City and would not stay anywhere else but this fabulous hotel.

Wonderful base for first trip to Mexico City
Reviewed 2 weeks ago

Rooms are typical comfortable Marriott rooms; restaurant excellent breakfast. Pool has a very nice and unique tunnel to indoor section so you can enter and exit indoors. Concierge service was outstanding at arranging car services and trips. Would definitely stay here again.