4.5
Very Good 1342 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Great location close to all the shops, restaurants and green spaces of Mexico City’s swish Polanco neighborhood
  • Concierge and room service are available 24 hours a day
  • Guestrooms are uniformly spacious; Standard Rooms are 430 square feet

What To Know

  • A 16 percent VAT and 2.5 percent city tax per night will be collected at the Jetsetter checkout
  • WiFi is an additional cost of $19.95 per day
  • The hotel will be open during an extensive renovation from December 17th to July 2013

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at JW Marriott Hotel Mexico City in Mexico City (Polanco), you’ll be minutes from Auditorio Nacional and French Embassy. This 4.5-star hotel is close to Chapultepec Park and Parque Zoologico de Chapultepec.

Make yourself at home in one of the 312 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Relax and unwind with massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mexico City? This hotel has 3454 square feet (321 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Hotel Mexico City
Andres Bello No 29
Mexico City, 11560 Mexico

Reviews

4.5 Very Good 1342 Reviews
Amazed by this hotel.
boltzfan20

I stayed at this hotel and was just amazed. The hotel is beautiful, and in the nice area of Polanco. Rooms were always clean, and housekeeping does an excellent job. I work at a luxurious hotel myself and I know what good service is, and this hotel has 5-star service all around. One employees really wowed me though, Jose Luis the doorman. Provided excellent recommendations, always greeted us, and never ever failed to grab the door once. Extremely polite and hard working. When I am back in Mexico City, will definitely stay here again!!! Truly amazed

Very well located option
AnaA222

Nice hotel with great service, very good location with walking distance to very good restaurants and shops.
The hotel is located in Polanco a safe area to walk around with parks, restaurants and shops.

Wonderful Hotel Location
NSecondDegree

I was in town for a business trip and wasn't able to do much research ahead of time - I chose to stay at the JW due to brand reputation from previous JW experiences. We were primarily focused on staying a safe area with access to walkable restaurants in the evenings. The hotel is in a fantastic location with plenty of walkable, safe access to the surrounding areas. In addition, the location is close to many parks which makes it feel less urban than expected. Unfortunately, we didn't get to spend too much time enjoying the hotel or the surrounding areas outside of grabbing dinner. Fortunately, there were plenty of dinner options with a variety of reasonable priced food not too far from the hotel.

The hotel rooms are nice and spacious with plenty of space to unwind whether it is from a day of tourist or work activities. The gym area has a very interesting layout - the cardio machines are nicely place around the perimeter of the pool area (indoor) with excellent views of the outside. Unfortunately, I felt like the lifting/weight area was cramped especially when there were more than three people in the area. In addition, I was hoping they would provide bottled water in the gym, but that was not the case. They did have cantinas to dispense your own water.

I was also able to get access to the lounge, but did not live up to the standards that I have seen at other JWs. It is a layout that is on par which I have seen at other Marriott's, but the JWs in the past have had local favorites, omelet stations, and a variety of other offerings. I did enjoy the wonderful variety of fruits that they have available for breakfast - especially the kiwi and mango that you don't see normally.I would say that the individuals workign at the lounge are incredible hospitable - they are very kind, helpful, and warm greetings.