4.5
Very Good 1237 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Great location close to all the shops, restaurants and green spaces of Mexico City’s swish Polanco neighborhood
  • Concierge and room service are available 24 hours a day
  • Guestrooms are uniformly spacious; Standard Rooms are 430 square feet

What To Know

  • A 16 percent VAT and 2.5 percent city tax per night will be collected at the Jetsetter checkout
  • WiFi is an additional cost of $19.95 per day
  • The hotel will be open during an extensive renovation from December 17th to July 2013

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at JW Marriott Hotel Mexico City in Mexico City (Polanco), you’ll be minutes from Auditorio Nacional and French Embassy. This 4.5-star hotel is close to Chapultepec Park and Parque Zoologico de Chapultepec.

Make yourself at home in one of the 312 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Relax and unwind with massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mexico City? This hotel has 3454 square feet (321 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Hotel Mexico City
Andres Bello No 29
Mexico City, 11560 Mexico

Reviews

4.5 Very Good 1237 Reviews
Fabulous place to stay
Reviewed 5 days ago

A great big high quality hotel. The room was modern, clean. The service was excellent. We had access to the hospitality room on the top floor for complimentary breakfast. Excellent food there and the staff was very friendly. The location of this hotel is great, right on the edge of the splendid Polanco district, and walking distance to Chapultapec park, the castle, and several museums in the area. Nice pool, I swam every morning before breakfast, and it wasn't crowded. The concierge hooked us up with a private driver for a fantastic day trip to Teotihuacan. I can't remember what we paid, but the price was fair.

Hotel
Reviewed 6 days ago

Great service
There alway guiding in were to go times etc
The also purchased and printed some tickets
Very friendly
Since we arrive absolutely every member ask us how can they help us etc
I made a mistake in my reservation and only booked for 3 nights I read of 4 and the girl on the front desk acomódate me and help do reservation on line

One of the best "big-hotel" city stays
Reviewed 2 weeks ago

Great location, walking distance to a bunch of good restaurants, shops, parks, etc... Rooms are big and nicely appointed (other than a sad peanut on the floor, it was quite spotless). Very good breakfast with fantastic fresh choices and omelette bar. Friendly staff (maybe too many of them? You greet 10 people between the elevator and the exit door.
I would definitely return and recommend it!

Made my day
Reviewed 2 weeks ago

After I had my passport stolen in one of the regional airports in Mexico I had to change my plans and stay an extra night close to the embassy in Mexico City. And how JW Marriott helped me forgetting about this annoying experience very quickly!
The rooms are spacious and comfortable, the location is great and the breakfast had one of the best and freshest selections I’ve ever had.

Great experience!
Reviewed 3 weeks ago

Had a one night stay in this hotel and I’m planning to come back on my next visit. The staff, including concierge, is friendly, insightful, and will help you with your every need. The hotel lobby is modern and beautifully decorated. The room I stayed in was spacious, classy, with an amazing view of the Avenida de la reforma, auditorio nacional and bosque de Chapultepec. The hotel also has a great fitness center, as well as pool where you can get some R&R. It is located in Polanco, which is a safe area; and is within walking distance to many great bars and restaurants. Highly recommended!