Average 139 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Free WiFi
  •  Handicap-accessible
  •  Pet-friendly
  •  Pool
  •  Restaurant
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property Bedroom daylighting living room Suite



With a stay at Hotel Carlota in Mexico City (Reforma), you’ll be minutes from Reforma 222 and Cuauhtemoc Monument. This boutique hotel is close to The Angel of Independence Monument and Monumento a los Ninos Heroes.


Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of Hotel Carlota. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

How to Get There

Hotel Carlota
Rio Amazonas No. 73
Mexico City, 06500 Mexico


3.5 Average 139 Reviews
No wifi
Reviewed 1 month ago

Hotel rooms are industrial style. A bit cold. Room was comfortable and clean. I had no WiFi in my room. Complained about it. Said they would fix it but never did.. had to use internet in lobby. Hotel is noisy because bar goes til midnight. Bring ear plugs if you want to sleep before midnight.

Fun atmosphere, modern, and fun, but not for the weary traveler
Reviewed 3 months ago

This hotel is funky & fun, and the pool is one of the best parts! They keep the pool warm, so it is great to take a dip after a long day of walking around.

The elevator isn't for daily use, so we had to climb three flights of stairs a lot. Otherwise, the facilities were comfortable.

The room was very simple, not particularly comfortable. I don't know what the sheets were made of, but they were not soft, and made me sweat every night no matter how cold we kept the room. I ended up sleeping on top of the blankets.

There were little dings & nicks in the room, the floor was cement with a couple rugs. It is very clear why this hotel isn't excellent, but overall we had a good time, it was a great location and felt safe, and the atmosphere of the hotel was very fun! We didn't have trouble with the noise levels at all, I know there are some reviews that focus on that.

All in all, we would likely stay here again! Great for young couples. But if you are prioritizing comfort & extra amenities, look elsewhere.

Love the place
Reviewed 4 months ago

This is one of the places I go often, and I always have a good experience. You can feel that you are so close to the business center in Av Reforma, hence you feel a warm, quiet, relaxed atmosphere, the people are very friendly, which makes a great experience. The menu is a mix of Mexican and international gourmet food (organic) so the servings are reasonable. It also lends itself to business meetings, for the tranquility and also a small lounge that is on the back.

Pet friendly????
Reviewed 4 months ago

They promote themselves as a "pet friendly hotel " and make not very cheap charge when the guests bring their pets. A week ago they LOST one little Chihuahua who was inside one room on the second floor!!!! How can they? The staff has been given stupid excuses about this matter with no solutions at all!!

Tried to give it a 4, but couldn't. Went for the restaurant ONLY
Reviewed 5 months ago

Stopped in for a lunch and had some appetizers. Good service, but the food was just in the okay range. Innovative, yet somehow insipid. Meh. The grilled octopus was quite good, but the remainder of the items did not inspire.
Service was excellent.