3.5
Average 158 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Handicap Accessible
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property Bedroom daylighting living room Suite

Overview

Location

With a stay at Hotel Carlota in Mexico City (Reforma), you’ll be minutes from Reforma 222 and Cuauhtemoc Monument. This boutique hotel is close to The Angel of Independence Monument and Monumento a los Ninos Heroes.

Rooms

Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of Hotel Carlota. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

How to Get There

Hotel Carlota
Rio Amazonas No. 73
Mexico City, 06500 Mexico

Reviews

3.5 Average 158 Reviews
Cool vibe, not soundproof
r0mybb

I loved the style and architecture of the Hotel Carlota! Very trendy, great music and restaurant/bar. However, few minuses; staff spoke very little English and therefore they were not really able to assist you. Also the rooms were not at all sound proof, street noise, from the restaurant and breakfast were very loud jn my room (second floor) and my room was tiny. Overall, good for a night, but no longer if you have to work and need some good night sleep.

A perfect stay in Mexico City
530maxi

The hotel is located in a very safe and dynamic neighborhood. Not only can guests find a variety or restaurants, bars and shops around the corner, but also fancy neighborhoods such as Polanco, Condesa and Roma are only a short ride away.

I stayed 3 days in this hotel, and was highly satisfied with the amenities. The hotel is very clean and provides cool, modern rooms. Regarding the food, I cannot add an opinion as I did not include breakfast in my booking. You can find many cute coffeeshops and restaurants around the corner.

A special thanks goes our to the amazing staff who offered their immediate help for any kinda of problem. In need for an adapter, the guy from the reception offered to purchase one for me jumping on his bicycle the next instant.

I can highly recommend this hotel in Mexico City. Its offers a great value for money option, and employs amazing people.

Disappointed
marcelap889

The first time we stayed at Carlota was when my husband proposed to me. It was an amazing experience and we've left with a great memory of the place.
Today, one year after the first time of our stay, we returned to Carlota to celebrate our wedding and the experience was so frustrating.
We rented the Master Suite, around 200 dollars, and we had to call maintenance because the shower didn't had hot water, besides the shower space was dirty. Finally, if you have more than 1,80 cm you can bath yourself well because the shower height is very low.

When we called the reception to see if we could have a more pleasant stay first they said we could filled up a form complaining or they could move us to a smaller suite.
It feels absurd this kind of treatment specially on a special occasion.
We're very sad this happened.

If you're looking for a nice, client friendly place I think you should go somewhere else.