Hippodrome Hotel Condesa
- Free WiFi
- Parking On Site
With a stay at Hippodrome Hotel Condesa in Cuauhtemoc (La Condesa), you’ll be minutes from Spain Park and Mexico Park. This 4-star hotel is close to Monumento a los Ninos Heroes and The Angel of Independence Monument.
Make yourself at home in one of the 16 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Food & Drink
A complimentary continental breakfast is served daily.
Business & Travel Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
How to Get There
I’ve stayed in this hotel in October and wow I recommended 100%, great staff they were always ready to help me specially the hotel manager Antoine he was so kind and helpful , he helped us beyond expectations. The room was very clean and all the amenities are amazing I can’t wait to come back .
The hotel is cute, however I got overcharged a couple hundred dollars for a four night staying from the quote I got when booking and, after several email exchanges with the hotel, I am still waiting to get reimbursed.
The hotel is small and located in a great area, perfect for a morning walk. I stayed in a small but cozy room where I could work but also enjoy some me-time. I recommend breakfast in the room. The staff is very attentive and helpful. Great bed and perfect location.
I recently stayed at the Hippodrome hotel on a solo-travel trip for 3 nights. The hotel is in a great location, the Condesa and Roma neighborhoods are tons of fun, and easily accessible on foot. Ubers to other destinations are also not more than about $5. I would say this hotel is great for couples, friends or solo travelers; though probably not the best for families.
My room was clean and nice. It was on the smaller side, which was fine since I was by myself, but I probably would have chosen one of the larger rooms (with a balcony!) if I came back with my boyfriend, or other travel companion.
The staff was nice and attentive - especially Alberto! He was extremely friendly, attentive to detail, and always willing to help out. He gave a great personal experience. They provide complimentary coffee and continental breakfast each morning, and cocktails (or wine/beer) of your choice in the evening. Staff will bring each directly to your room if you choose. I asked the front desk to have my room cleaned when I left for sightseeing each morning, and it was always cleaned perfectly by the time I returned.
Overall my experience was great, but a few things I think important to note: 1- the stairway to the rooms is very dark! Be careful going up/down (especially after a cocktail :). 2 - there was VERY minimal counter space in the bathroom, which was a challenge for makeup etc. (probably only a girl problem). 3 - I was very surprised to wake up from a nap to find a man hanging outside my window (i think painting!), not a huge deal, but would have been nice to have a warning. :)
Very minor drawbacks, but thank you to the Hippodrome staff for a great stay! I'll be back on my next visit.
I want to preface this by saying that I travel extensively, and make it a point of staying at good hotels to make my travels that much more enjoyable. In recent memory, I have not had a worse experience than at the Hippodrome Hotel. In fact, I have never even written a negative review, until now.
After reading the reviews, I had high hopes for this hotel, but I was left extremely disappointed. I was staying in Mexico City one night at the end of a work trip. I only spent one night in the city, which is why I booked the Hippodrome, to be able to easily access restaurants and points of interest. Unfortunately my meetings in a nearby town ran very late and I got up the hotel at 10:30pm. I knew I wasn’t going to be able to walk around, but was still looking forward to my stay at the hotel, as it looked lovely from the pictures. Now here is where the issues begin:
1 - I was also very hungry and tired, and to my extreme disappointment, there was no food at the hotel when checking in.
2 - I asked about breakfast the next day, since I had an early flight to catch and was leaving for the airport at 7:30am. I was then informed breakfast didn’t start until 8am. I’m sorry, what?!!! Plenty of people have flights to catch or things to do before 8am, or simply, are early risers. I find it completely unacceptable that breakfast is not offered earlier. I stayed in many hotels in other cities in Mexico during my trip, and ALL of them had breakfast starting at 6am.
3 - There were a lot of issues with my room. First, the blinds didn’t close. The guy in the front desk came, tried to closed them, but couldn’t get them all the way down so I had the street lights beaming at me ALL NIGHT.
4 - There was also a weird vibrating noise in the room. The guy from the front desk was able to fix it, but this is now the second thing physically wrong with the room. Why did nobody bother inspecting the room before I came in? They should have moved me to another room.
5 - The room was extremely noisy. It was located next to the stairwell on the first floor, which meant EVERYBODY that went through the stairs walked next to my room. The stairs are old and wood, which meant I heard everyone walk by.
There were so many negatives about this hotel, you would think I was staying at a comfort inn or some low tier hotel. The most surprising part is the fact that this is a small, boutique hotel. I love staying at boutique hotels because in my experience, they always give you outstanding service with personalized attention. After all, they’re not looking after 100+ guests. I doubt this hotel had more than 15 rooms. If they saw I was checking in later - why not send an email warning that the restaurant was closing at a certain time? Perhaps I could have placed an order in advance. In terms of breakfast, I talked to the night manager the night before. He said there was nothing he could do. They promise a butler service on the website. Why couldn’t this butler service order me breakfast from somewhere else, or ensure the cook came in earlier? It’s ironic that their website states “we take pride in our meticulous approach to hospitality and personalized service anticipating guests’ needs, ensuring their comfort and ultimate satisfaction”. None of my needs were met, and it was my most uncomfortable and miserable night in a hotel in many years.
When I checked out, I wasn’t asked about my stay - guess they didn’t care.
It’s the details that make a memorable stay at boutiques hotels. And sadly, this hotel was lacking in all details, small and big.