What We Love
- Top location on the Danube, overlooking the Chain Bridge and the castle
- The Corso restaurant serves a lavish Sunday brunch
- The spa features an indoor heated pool, a sauna, a steam room and a 24-hour gym
What To Know
- Babysitting services are available, and there's a kids corner at the Corso restaurant
- WiFi is $28 per day or free for IHG Rewards Club members
- Though located in a historic district, the hotel is in a large concrete building
- Free WiFi
- Handicap Accessible
- Parking On Site
Within striking distance of Budapest’s iconic Chain Bridge, the InterContinental Budapest is a classic five-star property on the banks of the Danube. The neutral guestrooms feature deep red accents and Art Deco–inspired furnishings, and all come with a work desk, tea- and coffeemaking facilities and a bathroom with a tub. Book a river-facing room for views across the Danube to the castle. The Corso restaurant serves Hungarian specialties for breakfast, lunch and dinner, and dishes up a lavish champagne brunch on Sundays. Head out to the terrace in the summer months to sip wine from some of Hungary’s finest vineyards. There are plenty of top spas in the city, but to unwind without leaving the premises, hit the wellness area for a dip in the heated indoor pool, or to relax in the sauna or steam room. The gym is open 24 hours.
In the Area
The hotel is within walking distance of two of Budapest’s hippest neighborhoods: the Seventh District’s old Jewish quarter and the Eighth District’s palace zone. The neighboring streets are lined with cool cafés, tiny art galleries, local design shops and quirky ruin bars – derelict industrial spaces that have been converted into hip drinking dens. Restaurants worth seeking out are Bock Bisztró, for its contemporary Hungarian dishes, and Fülemüle, for its Jewish-Hungarian specialties. The Rákóczi Tér food market is well worth a browse, and the Hungarian National Museum, a short walk away, is a must-see.
How to Get There
Firstly, there are some positives. It's a very good location, in the heart of Budapest offering some good views (providing you pay the additional premium). The staff are pleasant, friendly and try to be helpful. However, that's about it.
The quality of the rooms is unacceptable considering the price. Horrifically overpriced: the rooms are small, tired and not great quality. Even the King rooms are two mattresses joined together under a sheet - which leads to an uncomfortable sleeping experience.
It's a high volume, high occupancy hotel, so the focus is on getting as many people through as possible. I felt the staff were probably on low wages - and whilst they were friendly - the service at reception (for both check in and check out) was unmotivated and painfully slow. 4 counters, but only 2 people manning the desk at a busy time, working with no sense of urgency for those who were waiting.
The food in the restaurant was OK - not bad but not particularly good (again considering the cost). There are some fantastic restaurants in Budapest; please don't waste your time or appetite on the hotel offerings.
Perhaps special offers / competitive pricing is normal, and I paid an uncompetitive / standard, full rate - but this is not worth more than 200 Euro per night, so adjust your expectations to meet this price point from a service and quality perspective.
Lovely staff, nothing to much trouble.
Great location, we had a club room on the river side and couldnt have asked for a better location.
The club lounge staff looked after all our needs, fed us, watered us and sorted out our airport transfers when our prebooked car failed to materialsise.
The hotel is generally in good condition and considering its location doesnt over charge.
After our business trip to Kraków , we decided to have a relaxing weekend in Budapest . Amazingly beautiful city . This hotel in pest has the perfect view of the. Jain bridge and Buda palace . Right across from tram station and conveniently located from all top attractions. Highly recommend it !
The InterContinental Budapest works perfectly, the efficient and friendly reception and concierge teams keep everything running smoothly and it goes on from there.
The river view room was a €55 upgrade and was worth every penny, I would highly recommend it as the view is spectacular from this perfectly located hotel.
Thanks for a great stay.
5 stars should be a seamless experience.... this is mine....
Arrival: Signs to the hotel by car were not obvious, nor were directions for parking given on the website.
Once we finally got there, we were directed to the underground garage and found we couldn’t park in a bay on the first level as so many cars straddled 2 bays (selfishly!). The next level down, we eventually found a bay that hadn’t been reserved (furthest from the lift).
Check in: A colleague had reserved the room for me and who had checked in earlier. I asked to change the name and to pay myself, as company policy requires, to be told by the snotty check-in person that it wasn’t possible as the room had been ‘pre-paid’. After giving my IHG number and asking for my points to be recorded, the receptionist said that on check out I should ask to pay for my own room and the points could be allocated....That is what I’d just requested.
On ‘exposing’ myself as an IHG member, I got ‘free’ high speed internet service.
I was not offered for my bags to be taken to my room. My colleague next to me was offered that service.. he was IHG Elite.
The room: On the 5th floor, fine as you would expect. It didn’t face the river ... fine (but my colleague did have that luxury. He was an Elite member and had booked the room on my behalf). A couple of mentions...
In the bathroom, which was good on the whole and great to have hair conditioner available for once! .... The hand towel rail was directly next to the toilet, so if you hung up your hand towel it could easily touch the toilet pan/seat. There was a bath mat for the very slippy bath, but it was hidden away in the wardrobe.
In the large and well appointed bedroom, the coffee machine didn’t work properly. I lost one tab trying to sort it out and the ‘lungo’ function didn’t work with the second tab.
The room was at the back of the hotel, at night there was some concert happening not too far away as I could hear the noise even with the windows closed.
Breakfast: This wasn’t included in my room rate so I paid the extra (GBP 23??). I was offered to be escorted to my table, however a colleague may have been there, so I said I would check and after looking (he wasn’t there), I grabbed myself some eggs and salad and sat down. The server for the area wasn’t available and as I was in a rush I helped myself to coffee from the ‘station’ next to me. As I was finishing my food, my server turned up and offered me juice and water.
Check out: Reasonably quick after ascertaining that I was paying for my own bill. I was treated less ‘snottily’ (I assume being an IHG member? Who knows!).
Summary: It is a large functional hotel situated in an amazing area with fantastic views (if you get a river view room). The staff haven’t quite got the customer service experience sorted.... everyone is equal, but some are more equal than others! And you feel it!