What We Love
- Dining in the stunning New York Café — a Budapest institution
- The privacy and convenience of an apartment, with added hotel amenities
- Enormous suites with modern decor are great for extended stays
- Free WiFi
What To Know
- Convenient downtown location, but not in the prettiest neighborhood
- Smoking and non-smoking rooms available
- A city tax of approximately $5 per person, per night, will be collected by the hotel at checkout
- Free WiFi
- Parking On Site
With a stay at Boscolo Residence, you’ll be centrally located in Budapest, steps from Claustrophilia and minutes from Blaha Lujza Square. This 5-star hotel is within close proximity of Locked Up and Erkel Theatre.
Make yourself at home in one of the 138 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features include wedding services and a fireplace in the lobby.
Take advantage of the hotel’s room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
How to Get There
Be careful if you book this hotel. Some of the rooms are very noisy, especially those facing the main road. Despite our request to have quite room, we had to move rooms after one night.
But this is nothing compare to totally unacceptable misbehavior of the hotel. Our flight back was schedule to late night. We asked during our stay if we will be able to keep meat we bought in the market in a refrigerator between checking out and leaving to the airport. The reception manager said it will not be a problem. When we checked out the reception manager refused to take the meat and put in the refrigerator!!! he could not care less that we were promised otherwise. Finally after long argument he said that they will keep it in a refrigerator. when we cam back to take our language and the meat pack. The reception manager said that they put the meat in one of the rooms and the cleaning lady threw it away. It was a nicely vacuum packed package with transparent wrap. whether we believed this story or not we asked to at least get compensation. the reception manager refused and also refused to let us speak to the hotel manager saying that he already called him and there is nothing to be done. Since we did not give up and started to raise our voices he finally agreed to let us speak to the hotel manger that finally agreed to give us compensation of 40 Euro. But he said that it will be transferred only to Agoda because they booked the hotel for us. At this point when we lost all trust in the hotel and its stuff we asked to get this promise in writting.
After long time that we heard nothing from Agoda or the hotel, I contacted Agoda. After some back and forth communication with Agoda customer support (they did take responsibility and said that they will contact the hotel and show them their written commitment to pay). After long wait and few reminders Agoda came back saying . . . that the hotel agreed to pay but they will transfer the money to OUR CREDIT CARD and NOT TO AGODA. Exactly the opposite of what they said when we checked out. It is over two months now, and we heard nothing from the hotel and nothing from Agoda but of course the money was not transferred.
There are many hotels in Budapest, my advice to you is think twice before you book the Boscolo New York Residence.
I often stay here on business. The apartments are nice and the air con is particularly good. It's a bit of a shame that the beds are pretty uncomfortable though. It's ideally located for going out in the evening. The breakfast is ok but 15euros is a bit much so I'd rather go elsewhere personally. A classy looking place for a reasonable price.
This property is nicely located in Budapest city center and it is well connected with public transport channels. The rooms are neat, clean and tastefully organized by management and they are of reasonable size if you stay with family.
However, please do not expect any high degree of professional service from junior staff as they appeared to be novice and still upcoming with basic training on customer service.
Morning breakfast served is moderate but dealing with kitchen staff is a daily challenge. Quite often the food items go empty and you will be required to knock on kitchen door to get them refilled. By doing this you might also attract the apathy of serving staff who are little rude and less polite in dealing with customer request. This is a daily battle if you stay for long term.
Front office team is very good and very quick in meeting customer request. Check in and check out is very smooth and customer friendly. Housekeeping is also quick but if you are staying for long term then please so carry additional utensils as they provide as limited choice of cutlery in rooms.
I will like to visit this property again to see how things improves in next 3 months or so.
Breakfast was probably my favourite part.
We lost our luggage earlier in the day, the staff were very helpful in helping us get it back.
The overall experience was great, and i would 100% reccomend it to anyone! <3
This is attached to a 5 star hotel but the apartments are 3 to 4 star . Very disappointing if 5 star expectedly lots of issues with my apartment .New York palace is fabulous and you can have breakfast 👍